Great place very fast and efficient clean place as the guy says it will be done in 20 minutes. It…read morewill be done in 20 minutes.

I had my phone repaired at CPR with an after market screen on 10/5. I was told the screen had a 90…read moreday warranty at the time. The bottom of my screen started turning black on 10/16. When I took it for repair on 10/17, the employee looked for damage to the phone which he did not find. He then said tbe warranty did not cover black spots. THESE PEOPLE ARE CROOKS!!!! Find another repair shop!

We had excellent customer service with Troy. He treated us like old friends catching up. We were…read moreable to look over the products and find deals that works for our family needs. We were able to get the Black Friday deal which started on November 21st, that was a good value for us. Thank you for the great service. We will return.

It's ATT store so most people know what they need before going buy definitely a place I try to…read moreavoid . I get my phones from Apple and the warranty from Asurian sucks basically . Can't get same day, takes a lot of back and forth to get anything fixed and can't get asurian on the phone so the warranty they offer is of no value to me. People come and go here so hard to find someone with knowledge so I stay away. Just my thoughts . I don't recommend .

Terrible customer service. Walked in and waited 20 minutes with NOBODY even speaking to me or…read morethanking me for my patience. 0/10 never coming back.

It was a busy Sunday afternoon and David went above and beyond to help me out. He was really…read morepositive and tried a few solutions until one did the trick. I really appreciate it! Thank you

I'm an extrovert. I love good customer service…read more Being asked NINE TIMES why I'm in the store, if I have questions, if I need any help, and TWICE by the AT&T guy to talk about my phone plan is not good service. STOP. MAKING YOUR EMPLOYEES. HARASS PEOPLE. I just want to browse. The odds of me buying anything go exponentially down with your people hovering aggressively everywhere. Because now I'm trying to look unapproachable instead of actually looking at products! I can't even tell you about prices or deals because I was SO CONSCIOUS of all the swarming employees. We were standing in a triangle, backs out, having an ACTIVE conversation, and someone interrupted. We said no thanks. THEY KEPT TALKING. then I was telling another family member that exact story -- once again in a circle -- and we were interrupted AGAIN! It was funny because of how ridiculous it was and how closely together the interruptions happened. We couldn't have been in the store more than 20 minutes. Had to leave because it was so frustrating I was afraid I was gonna start screaming, lol.

On Friday, November 14th, I ordered a TV online from Best Buy. When I arrived to pick it up, I…read morerealized the TV wouldn't fit in my truck, so the sales associate recommended scheduling a delivery. The earliest date available was Monday, the 17th. I also learned that Best Buy offers TV installation and mounting for an additional $179.99 -- which felt expensive, especially since I already have my own mount -- but I went ahead and paid for it. I was promised delivery and installation by Tuesday, November 18th, no later than 3 PM. After 3 PM, I received a call from a Geek Squad electrician informing me that he was out of the area, very behind schedule, and would not be able to complete the installation until later in the day or first thing the following morning. I had already taken off work and cancelled a scheduled appointment to be available for this install. Considering the money I paid and the time I lost, I am extremely disappointed. This was my first purchasing experience with Best Buy, and the service I paid for was not delivered. I attempted to call for support, but after being transferred multiple times, my call was dropped, and I never received a call back. No customer service, no resolution. Given that this service was costly and not fulfilled, I am requesting a discount on the delivery and installation fee or a full refund. This experience was very disappointing, and I will not be using Best Buy's delivery service again. Delivery Order #1125318213027 Reference Number: 57719092840201

After going to two locations one closed for remodeling and the other out of business. Maybe the T…read moreMobile corporate should update open / closed locations. 3rd time is a charm. Went to this location and spoke with Tracy who was proficient at opening me an account for home internet. The process was fast and easy. The set up at home was also easy. Thanks!

I was billed for a complete month even though I switched services on the first day of a billing…read moreperiod. T-Mobile cancelled my online account and sent me a paper bill weeks later. When I went in the store TWICE to resolve it they told me they couldn't help me without a pin. I called them at their service number and got the same response. This leaves the consumer with NO WAY OF RESOLVING AN ISSUE. Congrats T-Mobile on figuring out a way to make more money. My second trip into the store I had to make it evident I was not leaving without a resolution. I literally called customer service in front of all their customers and put it on speaker. I FINNALY got one of the store reps to take five or so minutes to confirm my identity with the phone rep who then told me they would pro-rate my bill and to ignore it and wait for another. When I received the new bill, it was for the full amount. T-Mobile, you suck. You have lost my business for life.

Great service at the Genius Bar. Conveniently located in…read morethe mall with lots of parking Always crowded. Always noisy Good advice on product purchases The variety and number of classes offered is great. Teachers are very helpful

Customer service !!!! A total shit show. Unless your going to a class you will wait along time for…read morehelp and when it arrives most times they don't know jack!!!

In this area they would think they would have better customer service and business ethics owner is…read morerude and shroud have spent plenty of money here and nothing but countless attitudes save ya self time and $ and just go to the mall of buford and not to the first store in the mall Over priced and not friendly

best service in buford aria , i went ifixandrepair my phone was dead. They Fixed my phone very…read morecarefully. now look new . highly recommend.

I recently began building my first gaming PC and ran into issues with power and cabling that…read moreprevented the system from turning on. Being new to PC building, I contacted UBreakiFix and specifically spoke with Cody Mack to confirm that he works on gaming computers. After setting an appointment, I brought in my brand-new build, explaining that it had never been powered on. Cody told me he would look at it the same day or, at the latest, the following day and would provide an update. After five days passed with no communication, I called on day six. Josh answered, asked for my phone number, and told me, "Oh, this has been ready for pickup." I then received a text stating my computer was ready. When I arrived at the store, Cody asked if I had built the computer myself. I said yes and asked what the issue was. He told me the wiring was incorrect and that he had replaced several of my power cables with spare cables he had lying around the office. As a beginner, I trusted his judgment and was just happy to see the computer powering on. At that point, Windows was not yet installed. I took the PC home, installed Windows, and everything initially seemed fine. However, after about a week and a half, the system began crashing, blue-screening, and showing GPU artifacting. I contacted Cody again and was told to bring it back in. The second time, Cody said he would stress test the system and have results the next day. I did not receive a call, so I followed up the day after. Another employee answered, took my phone number, and repeated the same information I had already given Cody--making it clear that no one had actually looked at the PC yet. Two more days passed, and when I called again, Josh told me no technician had touched it. I decided to pick it up. When I arrived, Cody claimed he had stress tested it extensively and could not get it to crash. I asked why I hadn't been updated, and he said he was busy. Frustrated, I took the PC home and began troubleshooting myself. After posting photos online, multiple experienced builders pointed out that I had mismatched PSU cables installed. That's when I remembered Cody had swapped in spare cables during the first visit. Further research confirmed that you cannot mix PSU cables between different brands, especially on a fully modular power supply. Cody had installed a mismatched GPU power cable and used a daisy-chained splitter on a 40-series GPU--something that is widely known to be unsafe and can cause hardware damage. I returned to the store and explained this. Cody insisted that swapping PSU cables would not cause damage, which directly contradicts basic PC building standards and manufacturer warnings. I had already spoken with multiple other technicians who confirmed he was wrong. A simple Google search would have confirmed this. Eventually, after I got the PC to crash in the store in front of him (after being largely ignored for over four hours), he reinstalled Wi-Fi drivers and claimed that was the cause of GPU artifacting. It clearly was not. When I requested a replacement GPU (since it was brand new and damaged due to improper cabling), I was told there was "no way" it would be replaced and that corporate would not approve it. Corporate later claimed I swapped the cables, which is completely false. I provided a full written account explaining that their technician installed the mismatched cables. I have now received no response for over two weeks. I am currently left with a fried GPU, no accountability from the store, and silence from corporate. If you need help with a TV remote or a simple battery replacement, this may be the place for you. If you value your PC hardware--especially high-end components--I strongly recommend going elsewhere.

I was so scared of the one star reviews but they were amazing! The employee who did my phone was…read moretired but still took my phone in. He replaced the screen in a timely manner. He also added a screen protector after! Very nice and clean place.

THIEVES! they sold me a phone with a broken cable and when…read moreI tried to bring it back under the "30 day warranty" they LITERALLY LAUGHED IN MY FACE and told me that it was physical damage and not covered by the warrant. I wouldn't spend a penny here. I am so upset, this is the ABSOLUTE WORST CUSTOMER EXPERIENCE EVER

Great experience with both brothers Adrian & ???. Got 2 Samsung 10 's for a friend in Jamaica. Its…read moreunlocked & hopefully no issues over there!

My husband just called them to ask about replacing a battery for an iphone. When my husband asked…read moreif the battery is 100%, the person who answered got offended to which my husband replied, "Some places do have 100%". Some other things were said and when my husband asked, "So $65 correct?", the dude hung up on him. Wow.

I took in my phone nearly a month ago, after a 3 month gap after they had already done poor work on…read moremy battery and screen. The phone was going in for battery and screen problems. I was told a connector was the problem and parts would need to be ordered. I have almost been waiting two weeks alone for the "parts". Almost a month in total waiting for my phone to even be fixed in general. While i dont expect the quality to be high tier for its value, i also dont expect this long time. They are genuinely a horrible place to get anything fixed at.