It's ATT store so most people know what they need before going buy definitely a place I try to…read moreavoid . I get my phones from Apple and the warranty from Asurian sucks basically . Can't get same day, takes a lot of back and forth to get anything fixed and can't get asurian on the phone so the warranty they offer is of no value to me. People come and go here so hard to find someone with knowledge so I stay away. Just my thoughts . I don't recommend .

These people are liars and withhold information about charges. I returned a directtv streaming…read moredevice before the 14days and I made sure that I wouldn't be charged and what do you know, the next month I had a charge for it on my credit card!

In the past I would rather get a colonoscopy than a new phone plan and new phones for the family…read more Went to TMobile and saw Andy. He was very friendly and professional. Found us the best value on plans and didn't try to up sell us on anything we did not need. He assisted us in switching over each phone and setting them up. He also discussed some additional apps that would make out lives easier. So no more phone store phobia. I would recommend this low stress and helpful store.

Horrible customer service! Male salesperson was unhelpful and did not provide any assistance with…read moreresolving issue.

Bought a MacBook Air M2 15-inch, received a 13 inch Mac air M2, Best Buy didn't want to compensate…read morefor the difference in price, since Best Buy shipped the wrong item. They said the computer is comparable in price, even with the size difference. What happened to good customer service?

I'm an extrovert. I love good customer service…read more Being asked NINE TIMES why I'm in the store, if I have questions, if I need any help, and TWICE by the AT&T guy to talk about my phone plan is not good service. STOP. MAKING YOUR EMPLOYEES. HARASS PEOPLE. I just want to browse. The odds of me buying anything go exponentially down with your people hovering aggressively everywhere. Because now I'm trying to look unapproachable instead of actually looking at products! I can't even tell you about prices or deals because I was SO CONSCIOUS of all the swarming employees. We were standing in a triangle, backs out, having an ACTIVE conversation, and someone interrupted. We said no thanks. THEY KEPT TALKING. then I was telling another family member that exact story -- once again in a circle -- and we were interrupted AGAIN! It was funny because of how ridiculous it was and how closely together the interruptions happened. We couldn't have been in the store more than 20 minutes. Had to leave because it was so frustrating I was afraid I was gonna start screaming, lol.

After going to two locations one closed for remodeling and the other out of business. Maybe the T…read moreMobile corporate should update open / closed locations. 3rd time is a charm. Went to this location and spoke with Tracy who was proficient at opening me an account for home internet. The process was fast and easy. The set up at home was also easy. Thanks!

I was billed for a complete month even though I switched services on the first day of a billing…read moreperiod. T-Mobile cancelled my online account and sent me a paper bill weeks later. When I went in the store TWICE to resolve it they told me they couldn't help me without a pin. I called them at their service number and got the same response. This leaves the consumer with NO WAY OF RESOLVING AN ISSUE. Congrats T-Mobile on figuring out a way to make more money. My second trip into the store I had to make it evident I was not leaving without a resolution. I literally called customer service in front of all their customers and put it on speaker. I FINNALY got one of the store reps to take five or so minutes to confirm my identity with the phone rep who then told me they would pro-rate my bill and to ignore it and wait for another. When I received the new bill, it was for the full amount. T-Mobile, you suck. You have lost my business for life.

Great service at the Genius Bar. Conveniently located in…read morethe mall with lots of parking Always crowded. Always noisy Good advice on product purchases The variety and number of classes offered is great. Teachers are very helpful

Customer service !!!! A total shit show. Unless your going to a class you will wait along time for…read morehelp and when it arrives most times they don't know jack!!!

Great service, help me find the perfect phone cases. Would definitely recommend.......... .read more

In this area they would think they would have better customer service and business ethics owner is…read morerude and shroud have spent plenty of money here and nothing but countless attitudes save ya self time and $ and just go to the mall of buford and not to the first store in the mall Over priced and not friendly

I brought my s22 ultra in to get my screen fix on Sunday, May 17, 2026, by Wednesday, May 20th the…read morephone would not turn on at all. They told me I need a factory reset but phone will NOT turn on at all. Now, I'm having to get a new phone all over again. Do NOT waste your time at this place.

I recently began building my first gaming PC and ran into issues with power and cabling that…read moreprevented the system from turning on. Being new to PC building, I contacted UBreakiFix and specifically spoke with Cody Mack to confirm that he works on gaming computers. After setting an appointment, I brought in my brand-new build, explaining that it had never been powered on. Cody told me he would look at it the same day or, at the latest, the following day and would provide an update. After five days passed with no communication, I called on day six. Josh answered, asked for my phone number, and told me, "Oh, this has been ready for pickup." I then received a text stating my computer was ready. When I arrived at the store, Cody asked if I had built the computer myself. I said yes and asked what the issue was. He told me the wiring was incorrect and that he had replaced several of my power cables with spare cables he had lying around the office. As a beginner, I trusted his judgment and was just happy to see the computer powering on. At that point, Windows was not yet installed. I took the PC home, installed Windows, and everything initially seemed fine. However, after about a week and a half, the system began crashing, blue-screening, and showing GPU artifacting. I contacted Cody again and was told to bring it back in. The second time, Cody said he would stress test the system and have results the next day. I did not receive a call, so I followed up the day after. Another employee answered, took my phone number, and repeated the same information I had already given Cody--making it clear that no one had actually looked at the PC yet. Two more days passed, and when I called again, Josh told me no technician had touched it. I decided to pick it up. When I arrived, Cody claimed he had stress tested it extensively and could not get it to crash. I asked why I hadn't been updated, and he said he was busy. Frustrated, I took the PC home and began troubleshooting myself. After posting photos online, multiple experienced builders pointed out that I had mismatched PSU cables installed. That's when I remembered Cody had swapped in spare cables during the first visit. Further research confirmed that you cannot mix PSU cables between different brands, especially on a fully modular power supply. Cody had installed a mismatched GPU power cable and used a daisy-chained splitter on a 40-series GPU--something that is widely known to be unsafe and can cause hardware damage. I returned to the store and explained this. Cody insisted that swapping PSU cables would not cause damage, which directly contradicts basic PC building standards and manufacturer warnings. I had already spoken with multiple other technicians who confirmed he was wrong. A simple Google search would have confirmed this. Eventually, after I got the PC to crash in the store in front of him (after being largely ignored for over four hours), he reinstalled Wi-Fi drivers and claimed that was the cause of GPU artifacting. It clearly was not. When I requested a replacement GPU (since it was brand new and damaged due to improper cabling), I was told there was "no way" it would be replaced and that corporate would not approve it. Corporate later claimed I swapped the cables, which is completely false. I provided a full written account explaining that their technician installed the mismatched cables. I have now received no response for over two weeks. I am currently left with a fried GPU, no accountability from the store, and silence from corporate. If you need help with a TV remote or a simple battery replacement, this may be the place for you. If you value your PC hardware--especially high-end components--I strongly recommend going elsewhere.

THIEVES! they sold me a phone with a broken cable and when…read moreI tried to bring it back under the "30 day warranty" they LITERALLY LAUGHED IN MY FACE and told me that it was physical damage and not covered by the warrant. I wouldn't spend a penny here. I am so upset, this is the ABSOLUTE WORST CUSTOMER EXPERIENCE EVER

Great experience with both brothers Adrian & ???. Got 2 Samsung 10 's for a friend in Jamaica. Its…read moreunlocked & hopefully no issues over there!