The tech who attended to me at The Fix was Buket (pronounced bouquet) yes my arse called the lady…read moreBUCKET *I'm embarrassed* Five solid stars and the following interaction is why I think she, they are deserving of a top rating. My phone needed a facelift and Ms. Buket quoted my $15.00 for material (I didn't realize at the time her service fee was included in that quote). I was shocked as I thought it extremely reasonable and would have tipped her as well. She did her magic in under two minutes and presto, my phone looked brand new. However, when she attempted to recase it my new protective shield kept bubbling. She informed me it was because of the type of case I had. Shxt, I've been walking around with a tight arse case damaging my phone all this time! Yikes! Anyway it wasn't her fault and as I attempted to pay her 20 bucks she said to me "no just give me $5.00 because this didn't fit well." **mouth open**. I mean 15 bucks wasn't bad to start with, in fact I felt like I was ripping her off but now she only wants to charge me for her material when the shield not fitting my phone was my mistake wow! I was happy to still tip her. Integrity from a business goes a looooooong way with me. My Yelp pals know I've been slipping with writing my reviews but this one I had to pen asap because I didn't want it to get lost in my review vault. Great customer service deserves to be shared as sadly, it's no longer the rule but the exception. For future phone issues **knocks on wood** The Fix definitely has my business. Give them a try. Thanks Ms. Buket! The End.

Yeah I wouldn't recommend anyone this place, not only me but my coworkers also had a very bad…read moreexperience here. I recommend going to the downstairs kiosks or straight to the Provider's store if you need something more than a screen protection. I came in with problem and left with another which costed me more and taught me a valuable lesson. Not only I was very upset since i realized the error days later, i came in to explain the situation, I was given a washy lame excuse, they didn't want to even accept to their mistake and cursed me out using Vulgar speech! This is how you all treat your customers especially first timers? Good thing the manager is a nice person to even out the crappy disrespectful customer service. Next thing you know, The provider for my device told me today said it's 99% on them. Main point don't be like me, AVOID THEM!

I have been having issues with my Dell laptop. Finally it was said that I needed to have my battery…read morechanged. After going to Best Buy twice, I looked up laptop battery replacement shops. Cyber on U was the first store. Max was in constant communication. The change out was done in under 5 minutes. Max even showed me that I have space to add a hard drive. The price was also good. I am considering to go back for a cracked iPad. However, I know I have a place for my clumsy self if anymore of my electronics need some TLC.

I never heard of this place until my husband bought a groupon for $75 to fix my ipad mini…read more First off, that's the original cost so that's not a savings at all. My ipad mini dropped by accident and the screen was cracked. It was still working fine except the glass was broken and you could easily get cut. Again, everything was working like normal and the screen was just cracked..that's all. The ipad was brought in for repair on a dead battery because I forgot to charge it. I get a call from the guy here who said the ipad was charged up and the crack actually caused a black spot on the screen. If I wanted this fixed it's an extra $75. I told him I played with the ipad numerous times after it fell and there was no black spot. He stayed quiet. He probably thought I never saw the screen after it fell...not the case. I told him no, dont fix it and I'll see what he's talking about when I pick it up. Went the next day to pick up and saw the round black spot. I told him this was not there when it fell. Again, he said nothing. I told him how did the black spot appear and he said from the drop. Um, no thats not the case and I told him this wasn't there. Again, he said nothing. Once I got home my husband was very upset and called the location. He spoke to the guy and told him this was a crappy job he did and asked how the spot appeared. He actually told my husband the spot got worse after he opened the ipad to fix it. Clearly the spot appeared after you attempted to fix the glass. Why should we pay to fix your mistake????!!!! He never offered to fix his mess. What kind of customer service do you provide? None apparently. We actually thought bringing my device here was a mistake and we shouldve went to kings plaza mall and had the kiosk people fix it or even my neighborhood guy who does good work with apple products. Now, I have to pay double to fix his mistake. I will not leave this here, I'll be looking to file a complaint with this so called company. I will post a picture of the spot he caused on my ipad.

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

Been coming here for my iPhone repair needs and this shop delivers. Very nice customer service and…read moredefinitely sets the standard. They go above and beyond. Max and AJ really care about you and they even applied water proof seal for my phone when I had my screen replaced. The second time around, I had my battery changed and it took less than 30 mins. Highly recommend for anyone looking to get your device repaired. Small businesses keep our community running! Definitely will continue supporting them

Amazing service explain the issue with the charger breaking into the iPad, fixed it within 20…read moreminutes

Very happy. Called to get quote for fixing my samsung fold7 back lens cover. It was $50 for…read moreeverything (parts, labor, tax). I had 2 other quotes for $120. Made trips to the store: once to give downpayment and the next day to get phone fixed.

I just went here and they fixed my iPhone screen in under 10 min! Best place to get your phone fixedread more

Very nice team! Michael and John were super helpful! Fast response time, extremely patient.read more

Very dishonest seller bought item on eBay stating new The Bose CineMate Series I speaker system was…read moreused. I sent back to the seller, the seller open a case on me saying I sent back another Bose CineMate Series II SPEAKER SYSTEM WITH A DIFFERENT SERIAL NUMBER. BUYERS DO NOT BUY FROM THEM. THEY'RE NOT TO BE TRUSTED.

My iPhone 12 mini seemed to need a new charging port, which was still malfunctioning after I used…read morecompressed air, and the battery was discharging. I spotted this business when I was at Newkirk Plaza for something else. Ali said the port probably Just needed cleaning, and for $20, he did it, and the problem disappeared. The battery had to be ordered. When I went back a few days later for it to be installed, he did it while I waited, for only $65. It's not an Apple battery, and I don't care at all. It's wonderful to have a fully functional phone again, that holds a significant charge all day, even when I've been using cellular for maps & Facebook. It was a pleasure doing business with Ali.

From the owner: Tired of waiting days for device repairs? Our expert tech repair specialists offer lightning-fast…read moresolutions for all your electronic devices. Whether you're a student, professional, or tech enthusiast, we provide same-day repairs for phones, tablets, smartwatches, and laptops with absolutely free estimates. Our comprehensive service goes beyond repairs – we also stock a wide range of accessories for both new and vintage devices, ensuring you're always connected. With our quick turnaround, affordable pricing, and professional expertise, we're your one-stop destination for all device repair and accessory needs. Don't let a cracked screen or technical issue slow you down – we'll have you back up and running in no time!