I brought in my 13" Green Translucent Zenith TV to get repaired after buying a unit that would not…read morepower on from a private seller, and Hi Tech assured me that it could be fixed. The owner and the gentleman up front were very knowledgeable and assured me while walking through my every concern. They charged a reasonable price to have my set fixed, and its been working great! I would highly recommend this shop to anyone who is concerned with keeping their retro technology alive today in good health and working as it should!

I love using analog recording equipment. And had this Tascam 4 track recorder for sometime. Was…read moreworking fine until recently the play button wouldn't release. So I took back cover off and noticed the play belt slipped off the cam. This Tascam Porta 2 was serviced few years back by licensed Tascam company. Inside was clean as a whistle. So now I had no time to repair belt. Looked for repair shop and this store came up. Took unit to store and filled out on work order: Play belt slipped off cam. (See pic) Simple repair you think? Well let me tell you this place will pad the bill as high as possible. With frivolous work charges. When I went to pick up unit. I got a bill for $185 for 1 play belt. Ohh they charged me for Replaced Belts, Rebuilt Motor which was a lie etc. There was nothing wrong with anything except the play belt. On top of that they never called me to say this work needs to be done. Or provide any photos to show what they did. That's what I mean by padding the bill. So I show up to pick up unit and bring my own Tascam OEM power supply, that was original to unit. Plug it in and all is ok. Just wanted to pay and leave. There is one thing I learned in life. Never argue with a fool. Because that makes two fools. So low and behold I take unit to my job and less than an hour later the Tascam unit fails. All this work that was supposed done and it breaks done before I even get it home. Yea right! So now I take it back. And it takes another day. Funny thing is the guy working the counter is like. Hey bring that Tascam oem power supply back and he will trade it for a $3 Chinese power supply. I was born at nite. But it wasn't last nite. What a moron bad enough he is ripping me off for unapproved work. Now he wants me to trade a $30 Tascam oem power supply for a $3 one. What an idiot. Check it out if you enter this store. Enter at your own risk. And be specific about any repairs with the caveat if work goes beyond scope of original quote. That you need to approve it. And ask for proof like photos etc. And as of July 4 th after only using tape deck for two hours. Tape deck failed with same error as when taken into this shop for repair. Useless idiots who have no clue what they are doing.

It's such a time in this day and age when I want to build my own PC but have NO CLUE what I'm…read moredoing. Yes, YouTube tutorials are one thing but since I'm a hands on learner; sometimes I just can't get it. This 5 star is going to the wonderful Reinaldo! Who saw me looking clueless next to the available graphics cards. Micro center has such a wide variety of everything that it can get overwhelming but he helped me every step of the way and even took a look at the list I made. Constructive criticism may hurt my feelings but his advice wasn't to sway what I wanted but give me more perspective of how it will run in comparison to how it will look. With streaming and my art set up, he knew I'd need a better parts. At this point, I didn't mind paying a bit extra because he EXPLAINED why I would need them instead of just upselling me for the heck of it. 10/10 service and care. Also big 10/10 for micro center getting employees that are knowledgeable and love what they do. Along with having EVERYTHING. (If they don't, the employees can help you find it at a different micro or help you order it to home) Thank you!

Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

Cool store. Reasonable prices. LOCAL. I almost went to Best Buy in the city yesterday and was ready…read moreto pay way more for worse service and their sales pitches. But I've been trying to buy local lately and find what I want like 90% of the time, so it's worth it. Would recommend this place.

I was at the store looking for HDMI cable This young man…read morewas so extremely helpful What a pleasure Thank you for your help I really appreciate you I recommend this place very very helpful and knowledgeable

I pretty much purchased everything from their store on E 86th St- A/C, TV, refrigerator, and…read moredishwasher. Having difficulty closing the door on the dishwasher. Called Sun someone is coming Tues. Prompt responses always

NEVER AGAIN! I ordered two in-wall AC units by phone from their online store--one in April 2026 and…read moreone in July to replace my 1400 BTU Friedrich Wallmasters in my living area and bedroom. I was initially told that I had to buy the new Wallmaster 1400 BTU units at way over a thousand dollars because only they would fit the in-wall sleeves in my apt. NOT TRUE! I had to speak to six different salespeople over a weeks' time, to find out there was another option; Friedrich makes a less expensive unit that will fit most any wall sleeve--it's called a Uni-fit. Now I was told THAT was my new only option. It was a thousand dollars plus installation and Haul-Away of my old unit which upped the price by $200.00. Then there was the sales tax. All told the unit cost me around $1400 installed. That made buying one for the bedroom unaffordable. But I took the plunge, convinced by that salesperson that this was my only option. The delivery was quick; the installation was professionally executed. But this unit is not as powerful as my other Friedrichs were. It does NOT cool as well as the Wallmasters did. After troubleshooting the problem, I found that the instruction manual said that this unit would not be as powerfully cooling as my last Friedrich. That would have good to know BEFORE buying the unit! I called P.C. Ricards again in July to see if I could get a 1200 BTU for the bedroom. To my surprise, the new rep told me that Frigidaire in-wall AC's also fit existing sleeves contradicting the six salespeople who told me only the Friedrich would fit. I bought the Frigidaire 1200 BTU (only $449. on sale) for my bedroom. it chilled the air like a dream and is much more powerful than the Friedrich Uni-Fit Now I wished that I had bought a 14000 BTU Frigidaire for the living room instead of the Friedrich Uni-Fit. But thanks to the salespeople, I am now stuck with this underperforming overpriced dud of a product. They basically oversold me. Now, here's the kicker: the Frigidaire unit did not arrive on the day I was promised-yes-promised. In fact, I had to wait another week during the hottest time of the summer! When I spoke to a PC Richards supervisor and told her that I was promised by two different reps that the unit would arrive on the agreed upon date, this what she said to me: "I can't promise you there won't be a delay. The only thing I can promise you is death." Having battled cancer three times in the past two years, this comment hurt me deeply. Why is this person in customer service let alone a supervisor? This was a nightmare! If the salespeople told me the Frigidaire AC would have fit the wall sleeve in my living room, I would have bought a 1400 BTU Frigidaire which would have been cheaper and much more efficient. NEVER WILL I EVER buy from P.C. Richards after this experience!

I didn't realize that this is an actual store, since my child does their after-school and camp here…read more(so, this review is not for the actual storefront). We are very pleased with the experience and diversity of choices that the curriculum is built around. There's something for everyone and I like it that they cater to different age groups and sexes with their activities. The Robot Camp after-school was a really fun way to get my son to build and program. They also have a chess camp and a variety of other really engaging options for the school year and summer. Check out their web site! I would just say that you should come in with the expectation that prices will be equal to all other childcare / education rates in the community. It's definitely not a 'bargain' but it's cool and fun!

This store is really cool. All kinds of technology-oriented maker-type stuff for adults and kids…read more Got a fun gift for a 4-year-old. They even have classes and workshops. The staff was really helpful.

Extremely helpful staff and efficient services all around. Jason assisted me with floor items and…read moreSammy helped when there was a system issue ringing up my purchase. Thankful for their outstanding customer service.

B&H have the highest credibility when it comes to anything photo or film related. From pianos to…read moresecurity cameras, from old school film cameras to gimbal mounted - whatever you want they have it. You're able to order online and browse through their wide catalog, can even prepare your delivery or pick up at this location. However, this is a candy store for camera/film/audio/etc. needs. They have anything and everything you would want. The service is friendly and helpful. Any question you have, someone will have an answer. Certain displays around the store provide discounts or display the stock price and value price. B&H is reliable and reputable for a reason.

This best buy has two entries one through the mall and one on Atlantic Ave. I have been a customer…read morefor years now and currently have a credit card. This best buys geek squad is rarely seen at the geek desk . The variety here is good and now there is a meta glasses desk. Highly recommended great value !

I ordered "pick up," for a charger for my "work lap top." This Best Buy location is within walking…read moredistance of my office and I've never visited this spot. The pick up line inside the store moved quickly. The rep smiled, scanned my email notification, and I was out the door. Friendly and fast customer service at the pick up counter. Quiet evening, walking out of the Atlantic Terminal Mall onto Atlantic Avenue. Great match. My charger is compatible and working effectively with my laptop just as the Best Buy website suggested. Did I tell you that I love Downtown Brooklyn!

It looked as if my laptop had viruses or had been hacked or.... whatever. (I'm a complete Luddite…read moreso I haven't a clue!) I stopped in to ask if I needed an appointment and was told I was fine for a walk-in that afternoon. I came back with the laptop and was told it could take anywhere from 1-4 hours depending on the severity of the problem. Well, they got it resolved in about an hour, patiently answered a number of my very clueless questions, and charged me the minimum price they'd quoted - and they gave me the senior discount that I'd forgotten to ask about! Not being a techie sort of person, I was really dreading having to deal with this and kind of worried about being made to feel stupid! Well, Tim and Jacky were both quite lovely and I was delighted to see they didn't just have the technical skills but also great customer service skills. All told, a very positive experience.

Nice, helpful, & confidence-inspiring. My laptop developed a mysterious keyboard problem, so I…read moredropped it off for a diagnosis. After a thorough investigation, they could tell me how much it would cost to fix it--both parts and labor--but actually advised me just to try an external keyboard instead! I really appreciate the sensible approach--knowing the computer is probably approaching the end of its life I can at least get all my data off it meantime :)

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude picked up and dropped off my 25 year old Creek 5350SE Amplifier and did a great job…read morealleviating the amp of the crackling on both the input selector and the volume control, which is typical of this amp after a few years. He came and tested the input impedence of my speakers and made sure the cabling back to my speakers was working and waited until we could confirm everything was working as close to spec as possible. Now I can just listen to the music!

Best Costomer sopor and best price good people this store has a lot of things electronics audio…read moremusic instruments and more