My order with PayMore was accepted and payment processed, but they (Matawan location or processing warehouse in New Jersey) abruptly canceled it days later without any explanation or outreach. This reflects poorly on PayMore's internal processes and customer service standards. A simple explanation would have been appropriate. I will be taking my business elsewhere and advising others to be cautious when ordering from PayMore until they improve reliability and communication. read more

owner is very aggressive and angry , my son went over there to sell a few items and was turned away disappointed after the owner failed to realize how his anger scared him . He Then Proceeded to try to fight him . All over negotiation i do not recommend. read more

If i could give 1 star i would, they gave me shitty offer, they made me give good review on purpose to add extra 5$ i feel like they paid other ppl also to get there reviews up but don't come here, it's ass. read more

Kind, and efficient. Sold a few of my old electronics and they gave very fair prices. Definitely recommend.

An absolute waste of time, horrible customer service, and an all around insult of an experience. Prior to traveling the hour commute to the tip of Brooklyn from Chelsea, I'd called and was explicit and transparent about the iPhone XS Max 512gig in perfect condition I was selling. Was forthcoming that phone was carrier locked by spectrum and rep said that they'd still take it and would not get less than 550 for the phone. Hoping for 700, I trekked to Brooklyn where I was first waited on by a man who was insistent that the iPhone 11 was coming out in 8 weeks and even showed me a render of a LEAKED PROJECTION ON THE INTERNET...laughable. But the joke was his offer of 350 offer for a phone that retails for 1500. Disgusting!!!!! He called, whom he referenced as a the "owner," who showed up not long after and enforced the robbery of an offer but said he'd go up to 395 for the miscommunication. The worst experience I've had in a long time, and would strongly suggest anyone looking to engage in any business transaction with this company to, by any means necessary, avoid their horrifically shady business practices and look elsewhere. Can't be more disappointed by my experience. ******update******* You are blatant and audacious liar. And here are the pics for proof positive of your continued insult. My phone is not now, nor has it ever been blacklisted!!!!!! I am the only owner, verifiably!!!! This a testament to my original post of this business' shady and back alley practices. Steer clear of this company. (After reply on google review) read more

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Simon was very helpful ! I brought couple products here to sell. Fair price and I was completely satisfied. Good business

Avoid this business! Shady crooks ! My son bought a damaged Phone ,from this (pawn shop,)he brought it back for them to repair it after Two weeks of them holding the phone claiming they sent it out to be fixed it was still damaged, the phone never left the store and no one tried to fix it , they were trying to keep the phone and his money!!! I have never wrote a bad Review in my life but people must know about this business . .when he tried to get his money back they charged him a re -stocking fee? $110 are you kidding me??? Thanks for you quick response Simon on yelp, to bad you were no where to be found today as me and my son waited in your store For over an hour.... want to fix the situation give my son the $109 you stole from him . read more

Another great recommendation from yelp! Very easy to work with and Simon was helpful and informative throughout the process. I have a few more electronics and gift card to return now, I know where to go to get the most bang for my buck ! read more

Thieves they lie to ur face. The first time I ever went the young owner bragging about his new car then goes on to rob my phone. Lies get caught In lies shows me proof and continued to lie. Don't come here not worth the headache ... scammers no good the 2 piece of crap brothers read more

Installed cheap Chinese screen that was bleak without giving me option for original , after I complained they installed original but charged me more , wasted my time and didn't install for the same price . Not cool read more

Robbed my phone. Left my phone here for about a month for them to fix when I went to pick it up they said that I had already picked it up when I insisted I never picked up the phone or got paid for it & told them to check the book where the make you sign after SELLING A PHONE TO THEM they agreed my name was not on the list. THIEVES STOLE MY PHONE AND LIED ABOUT it. BEWARE read more

Ugh.. Lesson learned..ALWAYS LISTEN TO YELP I can not agree more with Christopher V. and Anon A., DO NOT COME HERE. This place is a terrible representative of T-mobile. I am utterly disgusted with the business and can not believe it is still running. I came with my older brother in hopes of upgrading to the new Samsung Galaxy S6. Once we told the salesperson, Jacob, he quickly got out the paper works and started calling T-mobile. Thats a bad sign already. Shouldnt I be at least offered the knowledge of the new advances in the S6? So hes on the phone with T-mobile making the deal, asks me what color I want. I reply back "what color is there?" He says "get gold, gold is a good color." speaks to the phone "yeah she wants gold" I say "wait!! Do not get me gold yet. I dont even know what it looks like." After multiple times of me asking to see the gold version, He finally gives in and takes our the Gold S6 so I can view it. Once i decided the color, he quickly rushes my brother to sign the documents. and once the documents are signed, then he tells us I have to wait till tomorrow 10am to get the phone. WAIT WHAT?! you rush me this whole time, barely even explained anything to me (the jump upgrade, leasing the phone..) and now you tell me I have to wait?! My brother and I did not like their business, and said we want to cancel the order and go to the actual Tmobile retail store just a couple blocks down in Bay Parkway. Jacob goes on to say "Bay Parkway doesnt have in stock. No t-mobile has the gold in stock. and you cant cancel the order, it will take 24 hours for it to cancel so it doesnt make a difference to go to the other Tmobile store." Now my brother and I knows hes LYING. how does a Tmobile retail store run out of stock of the Glaxay S6? My brother calls the Bay parkway Tmobile store, and they tell us they DO have it in stock and in Gold. So theres LIE #1. Lie #2: he says he cant cancel the order. My brother threaten to call the corporate and get it done. Jacob finally gives in calls T-mobile and we were easily able to cancel the order. This business is absolute unethical and providing false advertisement to customers. Please please do not come here, because they will steal your money. PS. I also another customer who was in desperate of saving money on her plan, but the other sales associate kept saying "no" to her and just leaned on the shelves smirking. DO NOT COME HERE, and do not even talk to Jacob because he is all lies. read more

Quick and painless, they bought my iPhone for a fair price with no nonsense or hard sell.

I have to say the new owner Simon is awesome! I went here in 2015 and this place was awful!!! What a big difference and positive impact Simon made. He was very helpful and attentive. He assisted my friend and I to purchase cellphone accessories. I was showing him online prices and his prices were even lower!! Parking was terrible here! I must say..you should get dropped off or come on a Sunday or take the bus. read more

SCAMMERS! I wish I had checked out their yelp page before coming because clearly this is their reputation. I dealt with the POS in charge named Jacob... or mike( he had dark hair and was on the chunky side) He was desperate for a sale, this should have been enough to turn me away but he was very smooth offering a fake plan. Avoid this place at all costs. There's a legitimate T-Mobile a few blocks away, it will be worth your while to go there instead. This asshole will say whatever it takes to scam you out of a few bucks, it's pathetic. Again, DO NOT COME HERE. read more

Very Good Experience. Simon did his best to get me exactly what I need without pressuring me into anything. Got me an amazing deal on my pre-owned Phone and I will definitely be coming back to do business in the future. Highly recommend this store for you Wireless Needs. read more

This place is under new management, and let me be the first to say that Mitch, one of the new owners, is an extremely helpful, knowledgable, generous and caring guy. Not to mention funny! The experience of this place has changed entirely and has left this client so grateful for the good people among us. Welcome these new business owners to the neighborhood and swing by for any of your mobile phone needs. They will sort you out and you'll leave happy! read more

I think the owner has recently changed. Now there is a guy called Simon.I assume he is the new owner. He is very helpful and kind. My understanding is that he is trying to change the reputation of the store since the previous owner left very bad experience for everybody. My experience is great with the new owner and I would strongly recommend this new store to anyone. read more

This is a shitty place!! Scammers!!! They tried to sell me a TMOBILE sim card for $35 and I told him no it was only $25 on the tmobile website. And he said it only cost $25 if you buy a new phone. Then he proceed to show me a SIM card. It was a USED SIM card ! A new one will not be ripped from the actual big card that it comes with. I said no thank you and started to walk out. Then he said how much do I want to buy it for and he'll sell it to me for that price. NO THANK YOU asshole. And the annoying ass parrot guy in front of the store, get a real job! read more

PayMore Bensonhurst Electronic Buyers - Don't ever come here !!!! - IT Services & Computer Repair Near Me - Brooklyn, New York

Amazing experience with these guys. They're under new management and are incomparable to any other store I've gone to so far. I'm more than happy with the phone they've given me with a free tempered glass screen. read more

I have been the the Massapequa location so felt comfortable coming to the brooklyn store and they did not disappoint. thanks for a great experience guys! read more

You don't know why it's called PayMore until you deal with them. They don't know what they doing when it comes to carriers and simcards and their services which is basically their job. Avoid at any cost..... read more

I had a amazing experience selling my Apple Watch here. Simon was fantastic!!! Wonderful customer service.

It's nice to see stores like this in the area. I stopped in to get a quote on a trade in and to purchase some electronics. Simon was very helpful and was able to get me more for my trade in than other places online and in the area. I am familiar with the Paymore in Massapequa NY and this place reflects the same values and customer loyalty as the other location. I highly recommend stopping by this place if you are looking to trade in any electronics or if you are looking to make a purchase for a phone, camera, laptop, etc. read more

I normally don't write complains about bad experience. I understand all business is difficult to run.on top of that , we need to respect all people who work for customer services. But this is absolutely ridiculous!!!! I don't know how they are still open and I even want to stop using T-Mobile because of these people who work there ! I walked in and asked them to suspend my service for a month because I'm going away . Despite there were no customers ,I still didn't get a greeting .all I got was a weird glance from two guys standing behind the desk. They asked me what carrier I use.i was shocked because if I use other company why would I ever walk in to ask them to suspend my "Verizon "service . I politely nicely said "T-Mobile ." And this is exactly what one of the guys told me " do it yourself !just call 611!" I was like "okay ,but can you unlock my phone? " they didn't say yes or no. Just proceeded to ask what type of phone I use .i told them I use iPhone 6s Plus .not that I'm trying to be judgmental,but I'm holding my rose gold phone right on my hand with a clear case .if you sell phones,you should know only the 6s serious have rose gold color . And I got no response.they told me to wait. I waited for five minutes.the same guy asked me again "what kind of phone do you have ?" I looked at him,smiled and answered : 6s plus . He was like "hold on ." So I waited Again. Five minutes later ,the other guy asked me AGAIN "WHAT CARRIER DO YOU USE?" I answered really nicely ,T-Mobile ! He said oh right . Then the other guy who told me to wait seriously asked me AGAIN "do you have 6 or 6s?" I was about to lose my patience .however ,I just need to get things done so I answered again,6s plus . Of course he said wait. And of course I waited again. Five minutes later ,he looked at me in the eye and said "120!" I was not reacting to his word "120" . He looked at me as I'm really stupid .he raised his voice and said "120!" I was seriously shocked .i said " you mean it's 120 dollars to unlock my T-Mobile iPhone in a T-Mobile store? " he did not answer me ,just nodded . I was like no ,I'm not doing it . I'm never a cheap person ,unwilling to pay for service .but I've unlocked my T-Mobile phones couple of times for free in the retailer store and unlocked some other phones in regular computer store for 30 dollars . I'm not throwing my hard earned money like this to these arrogant unprofessional assholes . Guess what ,as soon as I said no .they both gave me a dirty look as I walked out of the store .i mean ,seriously ? If Yelp allows me ,I'll really write a ratchet version of this review .i do want everyone to know my experience so that people can stop going there if they don't want to pay 120 for something that is supposed to be free . read more