Fixed my daughters phone up like brand new! She was having issues with her iPhone rear facing…read morecamera and we thought about replacing the phone, she was upset because she loves her phone. These guys fixed it fast and for only fraction of replacing it.

I recently went to Phone AXS because of a black screen. I knew it was a black screen, but I was…read moreimmediately told I needed a new screen. I explained it was a black screen and just needed a forced restart. He literally looked up on his computer how to do a forced restart -pushing 3 buttons - and said it would cost $60! I told him other places I went before would say no charge. I told him I would wait until the next day when where I normally go would be open. He fixed it immediately and asked how much I would pay. I told him $5. I should have given him nothing because he was dishonest with me the whole time. Then he had the nerve to hand me his business card! I will never recommend this place - ever.

Very Easy web site to schedule an apt. Went in and the phone was fixed within 45 minutes. Very…read morecourteous manager (Matt and Assistant). I will definitely recommend to friends and family. Saved me about $400 on a new phone. Very Reasonable. Thanks Repairology! v/r Cheryl Rickey

Just got told to fuck myself and get out of his store Came…read morein asking for help. I'm upset because my husband is dying in my living room. My phone went dead suddenly ., needed emergency help. The guy said he didn't like the way I was treating him. Told him I was upset because of my situation. Told me to fuck myself and get out of his store. Got very aggressive. Be careful

So...hell may have frozen over, but I had an extremely nice, straight forward, hassle free…read moreexperience here the other day when I came in to cash in on the biannual cell phone upgrade on my account. I came in on a Friday morning and only had to wait a few mins before Steve was assigned to help me. The only issue was having to get my mom to call customer service to confirm the upgrade on my phone (we share an account along w my dad). The customer service rep was being obnoxious about having consent from my dad [even though everything is billed to my mom's card anyway]. Steve could have been a douche about it (like customer reps usually are) but instead was helpful and competent and worked everything out in a few mins and I was on my way. 1 star off for not having the iphone 7 in stock. I mean come on, it's been out for over a month, how do you not have them in store yet?

We were experiencing a billing issue with Verizon. After numerous phone calls to Verizon 800…read moreCustoner Support line, their lack of understanding of our issue was evident. Promises of being corrected went from month to month with no change to our bill. Finally, we stopped by the Bel Air store and spoke with Chris. Chris immediately understood, looked at our account and saw the issue we were trying to resolve. Chris took ownership of the issue. He spoke with Verizon support, had them make corrections. So we thought. For 2 more months Verisons bills showed no change, and for 2 more months, we went back to see Chris. Chris was not the problem, Verizon billing was. A BIG thank you to Chris for taking ownership of our issue and not getting frustrated with seeing us come back. Finally, Chris resolved our billing issue with the Verison mother ship.

Quick, efficient, and good pricing. Answered the phone with no wait time. Polite and friendly…read more Replaced the iPhone battery, repaired the screen and added a screen protector. In and out in 30 minutes. Couldn't ask for better service.

Had an older model iPhone with a cracked screen that had been exposed to some raindrops resulting…read morein 0 not working. Took in for screen replacement and water damage check. Also noted the charging port had issues. In a short time I was notified the screen & charging port were replaced and ready for pick up. At pick up we found the rain must have damaged the sound or volume. Immediately they began to recheck the phone and asked us to leave or bring back the next day. We did and in less than 2 hours the problem was resolved. We are very happy with our experience.

Walked in to have my iPhone camera lens replaced, it took all of 5 min and cost $25. Super quick…read moreservice and very fair prices. Thank you!

I texted the company on a Sunday night to see if they had a replacement screen for a specific…read moreMotorola phone. I received a text the next morning that they had it. I went into the shop Monday afternoon, only to find out they didn't have it, but would order it and have it the next day. I went in Tuesday, and the employee told me the screen wouldn't be delivered until about 4:15 PM that afternoon. I said I would return Wednesday. Wednesday at 10:15 AM - the screen still hadn't been delivered, but delivery was expected by 11:15 AM (FedEx!). I then called at 12:30 PM and still no delivery. Finally got a call around 1:45PM that the screen had arrived. Technician replaced the screen in about one hour. Final repair cost was $10 less than a competitor. Guessing the delivery problem was with FedEx, but recommend contacting them ahead of time to verify they have the parts and equipment on hand to actually repair your phone or computer.

I have had to use Best Buy services a few times recently and it has been a good experience each…read moretime. I am getting a new TV from Best Buy and today, I had to buy a new mouse. I also have had to contact the Geek Squad about a couple of issues and, again, excellent service.

Went there to purchase a dishwasher today and it went very smooth. "Al" was the associate that…read morehelped us and he was awesome. We were able to find the diseased we wanted can affordable price. Reelection of appliances were good, we'll definitely be back

My 5S LCD and screen finally broke after numerous falls. Called them and they said they could be at…read moremy work at 10am the next day. Agent arrived promptly and worked on the phone immediately. Took about 30 mins or so and cost $80. Not bad. Only con, did not have a card reader so he tried to send a Paypal request which my Paypal account must have blocked. Had to go to the ATM next door and pay about a $5 service fee. Oh well. Definitely recommended and highly convenient

Worthless. They claimed to have my part so I drove 30 minutes out there waited for an hour to…read morereturn and have them tell me they had the wrong part. Then I ordered it from them again and they gave my part to someone else. I ordered it a third time and never heard back. Took my phone to Beyond Electronics at White Marsh today and they fixed it for less and in 15 minutes..with the part in stock.The Hook Up also has a sign on the counter asking customers to give 5 star reviews for $5 off. Sham. As an update: I have been contacted by the owner trying to give me gift cards and other things to make up for my experience if I promise to remove my review. My phone was fixed by another reputable company and I do not want anything from your store. Moreover, this is a review site where we write honest reviews of what happened in our business interactions. I trust and use Yelp myself for many different things and would hope I'm receiving honest reviews which is exactly what mine is. I am not going to get paid off by a business owner. They also have one of their friends harassing me on Yelp with multiple messages asking me to take their deal and remove my review.

These guys are awesome. I've bought 2 phones and had a repair here. They fixed my bend iPhone 6 in…read morelike 15 minutes and hasn't been a problem in the 6 months since. The phones I've bought had price tags I liked and worked like new. One was a present, and the guy at the counter went and got me the original box for the device. I hope these guys stay open forever. Awesome!

When you drop your phone and see a vertical white line that resembles the Light Saber laser -not a…read moregood sign! After some online research (none of the tips fixed it) and consulting my Local At&T store, my screen needed to be replaced unfortunately. This spot was a Yelp find. A small store with accessories (covers, chargers mostly) & some refurbished phones for sale-but it's all about the repairs. I was quoted $129 to replace my iPhone screen. 30-40 minutes for the work. I opted to leave. When I returned my phone was not ready as the Technician noticed my battery was swollen and recommended replacing it. "No thanks as I'm not going to keep this phone much longer." I looked at their price list and noticed there was a budget screen for $95. Ok I'll go with that one instead. Would have been good to mention this in the beginning. Also a 10% discount is available with Yelp check in-didn't see this til after. Service was good and engaging overall with some good information about the repair, etc. My phone is back to pre Light Saber state. Only recommendation would be to give all of the options upfront. They provide a 90 day warranty. Would I recommend Swift Mobile-Yes