this is possibly the worst t-mobile you could go to I don't recommend anyone to go there. This…read moreplace will scam you and add things to your accounts without you knowing a thing. And the new manger they have is possibly the worst out of all of them. I've seen her disrespecting employees in front of customers if they don't do something that she wants. which is adding more things to your account. If anyone sees this I recommend the T-Mobile across the Highway which is a corporate store and has better customer service.

From the owner: Visit the T-Mobile store in Bay Shore and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1701 Sunrise Highway Ste F7 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Cool staff and quick service. Most of the time I order online and pick up. They are cool and let me…read moretoy poodle come.

Raul was so helpful with upgrading my phone and phone plan! very personable and knowledgeable…read more friendly and wants to get you the best deal

Jahmez was extremely helpful and was so patient answering all my questions. He was pleasant and…read moreprofessional and I would most definitely come back to receive his service again. Laura was also extremely helpful and kind. You have very professional and attentive customer representatives at your store. Keep up the great work!!

Both the manager and customer representatives were extremely helpful, patient, and welcoming…read more Pleasant to say the least. I was able to walk out with a good deal for a few items! Not to mention the store was very neat and organized. Satisfied I am, thank you :)

My husband and I updated our IPhone 15 to IPhone17 at this store. Ditter Mills helped us with every…read morestep of this process. His patience was extraordinary. He even helped with the process to return our old phones with mailing labels and a box. Ditter is a credit to T Mobile and we thank him for all his assistance. C Kelley

Had none of the phones I wanted in stock. Went in for upgrade which didn't give me that great of a…read moredeal and was told I needed to do everything online. Why are u even open?

Don't go to this store the guy there named Omar G is the worst. He doesn't explain everything &…read moretell you that you're paying taxes and then Verizon send you a bill a lot higher charging more fees. I don't recommend it at all.

disrespectful workers, completely ignorant and didn't help at all. would've given it 0 stars if…read morepossible

Daniel helped me with an issue I was having with my phoneX He was very nice and extremely…read moreknowledgeable and answered all of the questions I asked.

Daniel was great- quickly diagnosed my phones issue and fixed all problems - phone working like…read morebrand new. Great customer service!

About a year and a half ago I needed an extra cellphone and purchased a Cricket phone from Target…read more I hardly used the phone for a month and no longer needed an extra phone. I dropped it in a drawer in the kitchen for some possible future use. But as of a few days ago, I had enough with my current cellphone service. The bill is always higher than I expect it to be and the service is not dependable. A couple of days ago I found a Cricket dealer right near my home in Bay Shore. I had to have my current Cricket cellphone reactivated since I had not used it for so long. Well, the guy's name in the store is "Free" and he was so good. Such a pleasant man and extremely helpful. I never had the feeling that he wanted to sell me a new phone or that he wanted to sell me anything additional to what I went in there for. I got a great plan for a very fair price and AT&T is my carrier. I must say I was more than happy, I was delighted. Oh yea, Free found a case in his Free phone case area that was a perfect fit for my phone. I can't say enough good stuff about my Cricket cellphone.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Bay Shore store today.