I general, cell phone stores give me the same type of anxiety that car dealerships do, so my…read moreexpectation of a good experience is very low. I did not have a good experience here though, I had a GREAT ONE! My experience was so good in fact that I came back a few days later to upgrade my kids phone. Over the two times I visited I worked with both Joe and Chris and both of them deserve crowns as they are Kings of Customer Service. The new iPhone 15 had just come out and they went over all the details with me for both the phone and the billing. They explained all the costs and changes and saved me the most amount of money. They also did the entire transfer for me and when all was said and done, everything was perfect. As for the store, it is nicely laid out and clean with all the models displayed for you to view. I highly recommend this store and regret not taking a picture. The location is great with tons of parking (and next to a Starbucks) and the staff is top tier. I'll be back to upgrade the rest of the family's phones very soon.

Chris the store manager was very very helpful. Somehow he always have a solution to my questions…read moreand concerns. He was very kind and someone who listens. Thank you Chris I really really appreciated your help more than you think.

I decided to support a local business this time, instead of Verizon Corporate…read more From the moment I walked into the Huntington Village location of Cellular Sales, and was greeted by Steve Williams, I knew I was in the right place and had made the right decision! Steve proved to be the ultimate in personal customer service excellence. His easy going, yet very professional manner made him a pleasure to work with. He answered my many questions with patience and made suggestions with accessories to go with my new iPhone 12. I left the store, not only with a new phone for me, but a phone for my husband as well, a great Father's Day gift! And my best friend who was with me, got a new phone too! Thank you again to Steve (and his colleague Eddie) for making us feel valued as customers and for making our shopping experience the best possible. I highly recommend Cellular Sales in Huntington Village and their representative Steve Williams; you will be in great hands!

Stephen the sales associate was very helpful and knowledgeable. He was not an aggressive…read moresalesperson that sold me something I didn't need

Phenomenal service! Alex helped set me up with a new iPhone and he was so fast, helpful, and…read morepleasant to work with! Will definitely be returning

They are so professional n knowledgeable and quick. No matter what time of day they are there to…read morehelp

Zero stars. Everything about this place is awful--from the employees to the service, AWFUL. For…read morebackground, I was upgrading my phone because I got a deal on my verizon app. My brother had recently upgraded his phone first and it was a breeze, so easy. It was NOT however at this particular store, it was clearly at one that has competent employees who have the knowledge and customer service abilities to do their jobs efficiently and swiftly. What really did it for me was actually not the incompetence, though that was annoying, but the self righteousness of the employees. For people who don't know how to do their jobs they certainly have egos that tower mountains above the little they're capable of. The man-splaning was unbelievable, comical even. Will NEVER come to this store again. Would rather go anywhere else than deal with these clowns.

My son had some questions about his phone. Jimmy at this Verizon was so kind, patiently answered…read moreall his questions. Jimmy was fabulous, we would not get or update our phones anywhere else. This place has excellent customer service because today we were not buying anything--but answering my sons questions was just as important to Jimmy as if we were spending money!

Great Overall. The Service is great, the selection is great, the price is great. T-Mobile has…read moreeverything I need in a wireless carrier.

Here's the Scoop: Today I had to get my new phone setup so I went to TMobile. My husband and I had…read morethe sales representative Melvin help us. He was very efficient and patient. He was able to transfer my husbands data in no time. However because of the amount of information on my phone it took over an hour and a half. He was very patient and at times was servicing two customers at once. My husband and I wanted to buy him lunch after all he had done to get our new phones started. I couldn't believe how much information I had on my phone. I even had to delete some apps so my setup would go through. . We came into the store around 1:00 and left after 3. T-Mobile. Needs to give him an award for his courteous, efficient , patient and determined work efforts. He kept saying we're going to get this done. I've been coming to this location for years and other than the excellent service we received from Maraya who sold us the phones Melvin was excellent in the setup and persistent in finding a way to transfer my info. From this point on I will definitely ask or look for him if and when I need to return to T-Mobile for service. He's on his "A" game!

I was completely impressed with their level of service and professionalism. I needed a battery…read morereplacement for my iPhone, and was also experiencing difficulties in charging my phone. Arthur could've easily charged me for a new connecter, but he calmly reassured me that all I needed was a cleaning, as dust had accumulated in the charging and speaker openings. While waiting for the work to be done, I was able to relax on a comfortable couch and watch movies on a big screen television. I was also indulged with unlimited gourmet chocolates. To say I was satisfied with the service would be a great understatement. I was 100% pleased with every aspect of my experience, and would recommend them to anyone in need of trustworthy iPhone service or repair.

They did not fix phone. The younger guy crack the phone when…read morehe opened it. The older guy say Fourth five dollars to fix phone.

We had Atif who helped us. My mother in laws iphone 5 was going to be out of date and also her…read morebattery wasn't holding a charge. She is already a Verizon wireless customer but this place is top notch! We walk in, someone helped us right away. We didn't have any intentions of buying a new phone but we asked about an iPhone 6s or 7. We weren't pressured into buying anything. We initiated the prospect of a new phone. For only 9 extra dollars a month my mother in law has a newer phone. They also threw in a screen protector and a nice case for free!!! Can't recommend this wireless provider enough!! The team is great!

What an amazing experience! Thank you for helping me upgrade my Iphone 12 Pro to an Iphone 17 Pro…read more Everyone here treats us like we are family. We can't thank you enough for a great experience and such kindness. The phone and service works great to Casey and his team. Thank you so so much. We appreciate you all and will never recommend anyone to buy a phone anywhere else.

This is the first time I've had my phone fixed completely without any problems…read more Questions are free. Answers are free Anything that has been broken or need something they can fix it!! Five thumbs up

I Had My MacBook Pro Since 2015. 2018 It Received A Little Bit Of Water Damage, The Keyboard…read moreStarted Acting Kooky. Instead Of Getting It Fixed I Put It Aside. Needed It Now a more Than Ever I Happened To See This Company Online And Decided To Give It A Try. I Spoke To Nik And Stated My Problem. No Only Did He Give Me A Clear Estimate, He Told Me Exactly What They Would Do To My CPU And How Long It Would Take. I Mailed In My Laptop And A Couple Days Passed And Nik Called Me With An Update And Good News, My Laptop Was Fixed, He Put A Backlight Under My Keyboard Included A Keyboard Protector For Me And That It Will Be Shipped Immediately. I Got My Laptop In Perfect Condition. Price Was Very Reasonable Knowing Apple Would Have Charged DOUBLE ! I'm Very Happy. Nik , THANK YOU !