Jahmez was extremely helpful and was so patient answering all my questions. He was pleasant and professional and I would most definitely come back to receive his service again. Laura was also extremely helpful and kind. You have very professional and attentive customer representatives at your store. Keep up the great work!! read more

Both the manager and customer representatives were extremely helpful, patient, and welcoming. Pleasant to say the least. I was able to walk out with a good deal for a few items! Not to mention the store was very neat and organized. Satisfied I am, thank you :) read more

JR and Sarah helped me walk out of their store a happy customer ! Although the phone I originally wanted was on back order for a while they helped explain details on other phone's available to walk out the store with- helping me find a better phone that fit my needs. They were knowledgeable, friendly and very welcoming ! Definitely going to this* specific store before any other in the area! read more

I would like to thank Kevin for being so helpful and so patient yesterday. I called At&t customer service at 8:40 and they were close. I called this location knowing they will be closing soon but I had to attempt getting help from someone. Kevin answered the phone and was beyond helpful. Not only was he so patient but he knew what he was talking about. I will definitely coming in here if I need anything. read more

I'm a little late on the review but AMAZING customer service thanks to Riley and Jon!! I went Monday and They take their time with you and are super helpful and polite. My mother and I had bad experiences in the past here so we were going to go in with a bad attitude, but walked out the total opposite. I'm so happy with my new phone, thank you!! read more

If I could give this place zero stars I would. They had three employees just sitting down doing absolutely nothing while I needed help getting a new phone. They told me to sit down and wait and I ended up leaving without a phone. 0/5 stars... Employee Rating: Trash Tier!!! Garbage!!!! King garbage from the trash dynasty of the get that caca out of here... read more

AT&T Store - Waiting for... NOTHING!!! - Mobile Phones Near Me - Bay Shore, New York

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Ive been going to this at&t for 2+ years to just pay my bill honestly, but this last year there customer service is garbage. Every time i go to pay my bill its an issue employees are not helpful and they will literally stand there and do nothing. All the other reviews are right! Ive even took the time out to look up two different locations for the readers 611 E Main St Bay Shore, NY 11706 United States And 1092 The Arches Cir Deer Park, NY 11729 United States Your welcome! read more

I have been an AT & T cell phone customer for over 12 years. Recently called AT & T main office customer service for a simple issue, the rep was so useless and obnoxious, I almost cancelled my account. Happened to visit Bay Shore AT & T yesterday- was assisted by rep -initials C.B.- whose professionalism and excellent customer service have convinced me to stay with AT & T. read more

Sorry my experience with AT&T until today as became to the end!!! I profesional operators,managers etc. They all stink!! After 28 years with them, they bájame the biggest disappointment!, every month they came out with different sub charges and bed costumer service!!! I have a lady literally laughing on the phone when I told her that I was switched to the competitions which are so many good ones out there!!! She told me to,go ahead!!!! This company is going down hill just alike cablevision!,,, read more

If you need to go to an At&t location Do Not go to this one and they should close this location or maybe undercover boss should look into there failing location my mother, son, & nephew went the reps where horrible lied & stated "u can get a free tablet" lies there's an extra 10$ per tablet hence 30$ extra & I'm sure taxes & fees so ok they where going from horrible sprint to this nonsense FYI supposedly 3 days to ship the phones & tablets (much longer) also 5 boxes idk where the 6 box is instead of placing all the items in one box there's a tablet somewhere idk where not here then they went to the bay shore location as told to set the phones up smh so they could only set 1 up and sent them to corporate in deer park to find out the bay shore location lies and is not even a worthy store to be open then the guy @ the bay shore store calls my nephew saying I found your grandmothers license on the floor LIES bro you never gave it back and tried to save your butt then after lying about the "free" tablets & not disclosing there's a 10$ fee per tablet you wanna charge a restocking fee smh yes in small words it states a restocking fee but how many customers have you not disclosed to that there's a fee per month & its Not "free" and got them on restocking fees??? FYI the restocking fee is 45$ per tablet. Well not this one I will work my hardest to put the reality of the business out there well That location anyway they had luck in the deer park one after being kicked out of the bay shore one because there unprofessional and liars there and can't do there job. So to all I hope you read and know the truth and avoid this location at all costs waste the gas and go further it will guarantee you the result your looking for because if you go there your gonna waste time energy & gas have a headache and have a no good situation read more