I hope this message finds you well. I am writing to address a recent experience that has left us quite disappointed. It seems that one of your clerks insulted a customer, instructing them to leave the store due to what was perceived as our car being parked crookedly. However, it turns out that the vehicle in question was not even ours.
This incident was completely inappropriate and has caused unnecessary embarrassment and frustration. We believe that such behavior does not align with the values of customer service and respect that your establishment upholds.
We hope that you will take the necessary steps to address this matter with the involved staff member to prevent such situations in the future. We appreciate your attention to this issue and look forward to a positive resolution.
Thank you for your understanding. I will proceed to ensure that corrective action is taken for the embrassment this instance caused my 70 year old mother. read more