I bought a iPad recently here and it stopped charging after a month of use (of course it stopped working after the free 30 day warranty) don't know how a new iPad has charging issues unless it previously had them and they fixed it. read more

My husband's cell phone quit working completely out of the blue and wouldn't even turn on. I took it here this morning. He took a look at it and said "oh it's just a glitch". Worked his magic and it works beautifully. Excellent service. Very nice guy. read more

(UPDATED REVIEW: The owner of this business, Joshua G., reached out to me directly regarding this review. While our exchange was lengthy, I can summarize it as a disagreement regarding whether new OEM parts are actually available to any non-Apple repair businesses. The owner of Malfunction Junction claims it is impossible, and a business called Fruit Fixed in Richmond, VA claims it is possible and they have a deal directly with some of the Chinese manufacturers who make the screens for Apple. While I don't know who to believe here, I can say plainly that there is a significant difference in screen quality between here and there, with my replacement screen from here under-performing in touch response and display quality compared to the replacement screens I received from Fruit Fixed. As such, I leave it to the reader to decide for themselves. As an added note, if the owner of Malfunction Junction is reading this, I would recommend he claim this business on Yelp, as I have no way of certifying that he is indeed the owner, and adding more photos of the location would probably aid in bringing in customers.) Got my iPhone 7S screen fixed here today after it fell perfectly in such a way as to negate the fact that it had a case, somehow managing to break the inside components of the screen without harming the actual screen. They were conveniently located on US Route 60 close to where I live, so I stopped by. The parking lot was incredibly tiny, and getting into a space while avoiding getting hit by someone on the road is a bit of a challenge. The gentleman who greeted me informed me it would be about an hour and a half since he had just gotten some phones in needing repair ahead of me. Quoted me $105 for the fix (which ended up being correct), and I came back an hour and a half later and picked it up. While I can live with the price, it's concerning that they do not use OEM parts. When I asked about this, he said there was no way to get them except via refurbished phone parts. (SEE MY NOTE AT THE TOP OF THIS REVIEW FOR DETAILS) This Non-OEM screen is noticeably darker than the original screen and will undoubtedly cause issues over time. However, since the store offers a lifetime warranty on its repairs, assuming they stay in business, you can get a replacement screen if it goes bad through normal usage. All things considered, I would come back to Malfunction Junction in the future if I needed phone repairs (mostly since my screen warranty is through them), and there are no other stores in the area that seem good enough to compete with them. Avoiding repair places in the first place is ideal, but if you have to go to one, this one will work for you. Overall: 3.5 stars ----- Pros: - Relatively quick repair. - Convenient location on US 60 and near I-64. - Lifetime warranty on normal use is quite nice to have. Cons: - Non-OEM parts are not a good way to go with phone repairs. It can hinder functionality and definitely harms readability when it comes to Non-OEM phone screens. - Very little parking. read more

Always has the best prices when it comes to phone repairs. He's helped me several times, I never waste one going anywhere else. Fast service. And guarantees all work completed. read more

Malfunction Junction - Mobile Phone Repair Near Me - Huntington, West Virginia

If I ve bought on phone from Josh,I've bought 10.The core of a buisness is it's ownership.I didn't know Josh from Adam,and now I actively campaign for his office seat. They've went way above and beyond any place as far as warranting their product. Generally, repairs are done in a couple of hours,and his tech has been with him since the beginning I believe.Many times I've stopped in with questions,and never been charged for any advisements.I recommend this store to everyone. read more

Phone repair isn't readily available in Huntington wv. I dropped my 7 plus about a foot and of course it landed on the screen and shattered it. This also failed the back camera. I call these guys and they tell me they have the screen not the camera but the camera is a next day arrival. So Friday 7/19 when they open at 1030. They replaced the screen first and all was well except the camera issue. So I paid them in advance for the camera since the guy at the window said it would arrive Monday. Monday comes and I arrive to have camera installed and am told they didn't order it Friday. It had to be ordered monday. So it had to be pushed back another day. I'm a little aggravated after hearing it would be ordered on friday but then find out it wasn't. It's not rocket science. You don't have a part, the customer pays, it gets ordered and installed. If that's not possible, that should be expressed at the time of the sale. Not when the customer arrives to have the work performed. I mean you have the customers phone number! A courtesy call maybe? Customer service so far on this first experience seems to be non existent and they don't mind inconveniencing customers. read more

Got my phone battery replaced quickly. Upon getting it back it had gouge marks on the case because a suction cup wasn't used to separate the screen from the case. Immediately noticed I couldn't control the screen brightness. Figured it was due to a new battery. A few days later I noticed a brightness flicker. The brightness changed if the phone was flexed or bumped. Obviously a bad connection. I ordered a bit to repair the mistake myself. Not going to bother to return to fix the problem. I'm afraid I'll get a non-operating phone back this time. Advice: if you have the skills to replace an iPhone battery, do it yourself. read more

Great folks. Replaced my iPhone 5S screen in 10 minutes. Great job. Phone works great. Screen looks as good as the original, no dots or streaks like I have seen on repair jobs from other places. I talked to them about the repair and they were very knowledgeable. While I hope I don't have to get another screen replaced, if I do I will definitely take it to them. Another plus is that they advertise that if they can't fix your phone there is no charge. Some other places charge just to look at it. Thanks! read more

The service here is great. I have went here a couple times for my phone battery and the back of my phone being cracked. Everytime I have been here he works fast and his work is great. I would definitely recommend this repair shop. read more