It's a mixed bag for me. Excellent work but high prices. We have a regular maintenance guy who charges less but has had trouble doing some things. We had an intermitant heater that Asus (Chuck) troubleshooted and I was impressed by that. They got another heater, with very little heat, working to strong on/off ability (no gradient control) giving us the recommendation/option to replace which was good too. They were the only ones (Sean) to take on a cabinetry job at a reasonable price after several vendors flaked out. Very good customer service. read more