Love this little company? Customer Service, walk in, talk to nice people, have a person pick up the…read morephone. It's just like the old days. Absolutely love it and the Internet is great.

I pay a ridiculous amount of money for horrible internet. Unfortunately I don't have a choice.read more

They blocked our driveway while working on a neighbor's internet. there was space at our neighbor's…read morehome to park so this didn't make sense. My grandma called Pioneer Connect to ask them to move their equipment. Their supervisor was rude and extremely disrespectful to this old woman trying to leave her house. She then went out to solve the problem with the employees and they were also extremely disrespectful. She asked both the supervisor and the employees if they could please leave notice or knock before blocking the driveway and they stated that she was the one responsible for communicating with them. What's the deal?

Awesome service from Staven! He quickly did some trouble shooting and identified the problem…read more Things were fixed and running super fast!

I came in and the Gentleman I think his name was Carvel was super helpful. I just needed to port a…read morenumber over that didn't work the first time. Mind you I wasn't there to buy anything and he was an amazing help. A lot of times I feel like when you're not there to spend money you get the run around but not here. Amazing customer service

Visited Nov 16 between 1-3 pm. Consumers, especially women and seniors, beware or be prepared to be…read moredisrespected/treated poorly for the most basic service needs. Find a different store. The management is inexperienced and has no business serving the public. I am still on a family plan as a 48 year old person, with my mom as the primary account holder. My mom is experiencing Alzheimer's, and had a very difficult time following through with the process of dialing 611/adding me to the account as a decision-maker. We tried over three store tips/48 hours. All I need to do is activate a phone on an account we have collectively had for over a decade. As a last resort, I asked the store manager to call my mother, I thought that he was willing to take her vocal acknowledgment, in addition to calling the primary account number, as a possible route to a solution. Nope, he called my poor mom to keep repeating the single way, that had not been working for multiple tries her for 48 hours, confusing her and making her upset, he handed the phone to me because he wasn't successful and was getting frustrated with my mom. I tried to explain it another three times, trying to help her take notes. When I got frustrated with him because I thought he was participating in a solution instead of just adding another voice to what was confusing her .... and I asked if a different representative could help me, he asked me to leave, went into the back and called police to have me detained and served with a criminal trespass. Yep, removed by police. Again customer for ten+ years have never had any issues with T-Mobile. I was sitting at a coffee table, thinking he went in the back to cool off, and the police came to remove me threatening handcuffs. I think he was embarrassed in front of his staff, that he was failing so miserably was such a simple task, and he just wanted me to leave. This is obviously something only a 20-year-old manager would do. I know it's frustrating. I am more than frustrated, i'm heartbroken for the real issues in life, not the ones this impatient nonprofessional just created. You've been warned. Be nice out there!

We chose this company to install our office's phone system and also to host our phones at another…read morelocation. I couldn't speak higher of the staff on their professionalism, availability, and skill in providing us an excellent system and quality ongoing support. I also really appreciated John's ability to explain the new system to my technology-challenged staff members!

From the owner: CLASS5 Technologies Hosted VOIP can provide your business with short-term cost savings, long…read morelong-term budget predictability, all while making your company more efficient, stable, and flexible. We support dozens of different business verticals with their individual needs. Are you a medical office that requires HIPAA compliance? Our systems are HIPAA-certified. Does your company run credit cards and require PCI Compliance? We are PCI Compliant. Do you have a sales department that needs your phone system to integrate? our API interface will pass on call details and controls as needed.

Fantastic Service! Lightning fast response to my inquiry. Merchtel upgraded us from a cat5 to cat6…read moreethernet cabling system & installed our Ruckus APs. Our network is as fast as Usain Bolt! They're a fun bunch to work with!

The techs were very knowledgeable and helpful for our project…read more We are very happy with the services they provided. We will definitely use them again in the future!

Update #HunterCommunications has confirmed they are applying the $60 month I paid in advance and…read moreconsidering the account settled. I appreciate the professional closeout, and I want to note that publicly. For context, my decision to leave was based on a longer pattern, not a single ticket. Over roughly a year and a half, I dealt with recurring instability and spent a lot of time troubleshooting on my side and working with support. I replaced equipment early on and kept trying to make it work, but reliability never reached the level I need. The last straw was a customer engagement issue. I made a LinkedIn post describing what I was experiencing. A company leader commented on the post, but the response was directed toward another commenter and not to me, the customer who raised the issue. That moment clarified where the consumer experience sat in the priority stack, at least from my perspective. On December 12, 2025 I took the equipment offline due to reliability concerns, returned it on December 17, 2025, and moved back to Xfinity. In my environment, stability returned immediately after the change. I also want to give credit where it is due. Aleas (pronounced "ah-lee-s," and I apologize if I have the spelling slightly off) made me feel like I mattered as a customer in this situation. Jennifer did as well. In my professional estimation, both deserve a raise. The only other positive experience I had was the installer, who was a genuinely friendly and professional guy. I am sharing this as a factual update for anyone researching providers. I appreciate Hunter resolving the billing cleanly. At the same time, based on my experience, I cannot recommend their consumer service for situations where consistent reliability and direct customer communication are critical. I hope they continue improving the consumer side, because the infrastructure can be strong, and the customer experience should match it. *********** Original Review Based on my experience, it is my professional recommendation not to buy Hunter Communications fiber service for residential use. I paid a month in advance, spent about a year and a half troubleshooting stability problems, and ultimately had to go back to Xfinity to get reliable service again. I am a Technical Consultant with 30+ years in support, hardware, and software, and I exhausted every reasonable step on my side before giving up on their connection. Hunter knows their equipment has been offline at my location since the 11th, yet they are keeping the month I paid in advance and are now trying to charge me roughly another $100 on top of that. From what I can tell, somewhere around 95% of their revenue comes from government and enterprise contracts. Any business they lose on the consumer side does not appear to affect their bottom line in a meaningful way. They grew up servicing government clients and, in my opinion, they operate like a government contractor, with the same IT and responsiveness shortcomings I have seen in that world. To be fair, the customer service representatives I spoke with generally seemed to care and tried to help. My concern is with upper management and policy. In my view, they show very little interest in doing what is right for consumer-level customers, even when the service has been unstable and that fact is well documented.

I used to have Mac Online for internet service and they were perfect. They sent someone the same…read moreday or the day after and repaired the line perfectly. Since Hunter bought them, I've had nothing but trouble. The expect a 78-year-old woman to dig a trench for the cable. The dish is 100 ft. from the house. It's only to cover the cabel, probably 3 inches deep. WHY couldn't then do it? The one time I called for a repair, they took a week to send someone. When I finally canceled, they stole $103 for the next billing cycle saying some garbage about how they couldn't refund me because it was for the month coming up. WHAT? Then they said they couldn't give me the money due that I didn't use. THEN they hung up. I could take them to small claims, but that's way too much time to waste. Don't use Hunter. I got T-Mobile that just plugs in, is less than half the price and works perfectly.

Tried to call. Phone rang 7 times. no answer. finally a voice mail came on and asked for the…read moreextension i wanted. HOW THE HELL DO I KNOW? I wanted to transfer a landline. Seems to be impossible.

My company has been working with Advanced Communications since 2011…read more The first time I called them it was from a google search, they showed up the next morning @ 7am and had our small office completely up and running by noon. In the time since that first call we have trusted the team at Advanced Communications, and they have worked hard to ensure our phone systems have the capacity and stability to handle our growth across multiple offices and states. When it comes to networking, and phone systems there will always be situations that require time and trouble shooting to work through. Advanced Communications has impressed me with their resources, staff and fairness in all of our business dealings over the past 7+ years.