I came in and the Gentleman I think his name was Chris was super helpful. I just needed to port a…read morenumber over that didn't work the first time. Mind you I wasn't there to buy anything and he was an amazing help. A lot of times I feel like when you're not there to spend money you get the run around but not here. Amazing customer service

Thank you Chris . Verizon tech was no help , luckily we…read morehave smart Verizon tech support at the store . He's is why we have had Verizon for 18 years. You just have to search a bit but you can find a good tech , be patience and you'll find a good tech . We've always for a good tech and their retail stores . Corporate stores not so much ! Thanks again Chris your a gem .

Father in law needed a new phone on vacation. The staff were great and made it quick and easy…read more Definitely exceeded my expectations!

Took my mom to get a new phone and Kat was very helpful…read more Since on the location in Lincoln city closed she drives all the way to Newport. Kat was able to get my mom a new phone with the protection she needs.

If you are concerned about Covid safety, I would recommend staying away from Chico's in Lincoln…read moreCity. Although the county is under a mask wearing mandate, neither clerk was wearing a mask today. After I asked them to put on their masks, they told me masks don't work. They were annoyed with my request and argued a mandate is not a law. Reluctantly the one helping me put on her mask - under her nose. I asked to speak to the Mgr thinking I would get some help "encouraging" the assoc to treat customers with respect and safety. But no. Although she wore a shield, she had a very nasty comment about as far as she knew this was still a free country. I was planning to shop. But left promptly. And will not return. Be careful. This store is not safe!!

Once again, great service at the Chico's outlet in Lincoln City. Great customer service,…read morefriendly, efficient, great product! Thanks for keeping the store fronts open when so many are closing theirs!!!!! Returned a product I had purchased online, no muss, no fuss. Great shopping experience!!!!!

Bought a $600 EGO electric mower-assembled, delivered. It started up. That's all. The blade did…read morenot turn. We called Ace and followed all directions about 6x over. No luck. Called and put on hold 28 minutes, only to be told that their hold system wasn't working (Nice!), and that the Assistant Manager was actually at lunch. (So I was waiting for nothing on a messed up line). They never called back that day or the next as they promised. We called back the following day to see if somehow service quality had changed. Sadly, it had not. They said we could bring it in. We're seniors with a compact car...We said we just wanted a refund after all of the problems with the machine and with the employees. They refused. They INSISTED upon scheduling someone to come out to look a the non operational brand new never used lawnmower. We don't want it now. We would like a refund. We don't understand why we cannot get a refund. We have the purchase order. They NEVER gave us a warrant card or manual (my partner should have made sure to get this but he forgot/didn't realize at the time of delivery). So that part is partially our fault. EDIT: Today they sent out a technician after I called them again to explain again that I did not want the lawnmower. The Assistant Manager said she would call me back. A guy called me back shortly thereafter and said he would be out in 30 minutes to pick up the lawnmower. I am grateful that this situation was resolved to our satisfaction and we appreciate the courtesy of the guy who picked up the lawnmower. He was very friendly.

Absolutely terrible customer service. I have been shopping there for 10 years and in the last six…read moremonths it has gone down hill! On 8/27 I went in to get treager pellets and a shop vac filter. Asked three people where the filters were and got three different answers, all wrong. Staff members acted as if I was bothering them. All of them were dressed as if they just rolled out of a ditch. When the cashier cashed me out he put the receipt down and went back to his cell phone. You have lost a loyal customer. Avoid this place like the plague!

Absolutely he worst Maurice's service I have ever encountered. Thy had 2 people working but instead…read moreof helping customers they were chatting at the register. I had 20 clothing items in hand and my little one and never once was offered a changing room. I know from being a VIP Maurice's member that once you have a few items they usually offer a room. Once I found my own changing room, and tried all the clothes on they were absolutely no where to be found when I was ready to make my purchase. I was excited to help a nice woman decide on cute shoes and an outfit from what she had in her changing room, but honestly that's exactly what the employees are here to do. They know their stock and trends so they should be able to show a customer how versatile it is and convince them of what a deal it is. I love the Maurice's quality and the pieces I have from the brand are timeless, but if it were based on today at this location I'd cancel my credit card with them and my VIP status. Thankfully I have better at home.

I heart Maurices! Everyone is super friendly and it seems like they're always having great sales!…read more Everytime I go down to Oregon from Washington I make sure that I stop here before I leave just because I can't find the style of clothes they have anywhere close to where I live. The quality of the clothes is good too. All of my clothes have held up over the time I've had them (some over a couple years) and still look great.

One particular employee was extremely rude to a customer. She walked in on a customer changing and…read moresaid, "maybe we should say here instead of staying silent," then proceeded to talk poorly about the situation and the customer at the register where other customers and said customer could hear. All the other employees were very helpful and kind, unfortunately this particularly larger employee wearing a camo hoodie ruined our experience just because she was in a mood. Talk about terrible customer service when good customer service is literally in your job description. If you hate your job just quit girl it's not that difficult.

I was very happy that I decided to go into this store as I got a killer deal on two sweatshirts…read morealong with awesome service. Levi's has been around for ages and it's no wonder that celebrities are wearing this brand name. I was lucky to have been assisted by a wonderful lady and young man who made the shopping experience even better. Thanks Levi's and give those two associates a raise for their stellar service!

I love Bi mart and Lincoln City. What's not to love about Bi mart? We are so lucky to have them…read morehere. It's like a mini Walmart or Kmart old-fashioned and carries everything you need including all the Sporting Goods and supplies.

Everyone is so nice and helpful! Their prices beat those in other stores in valley. Conveniently…read morelocated and lots of parking.

I am now going to make it my intent to always shop at Ace South because I do not get the same good…read moreservice at Ace North. After having a very mishap purchase on Christmas Eve that did not go through and was canceled without my consent online, the manager could do nothing for me, but tell me to go to corporate which did nothing and left me back where I started an item unpurchased after all, I went through to purchase it in the store on Christmas Eve. I am going to go out of my way not to come back here unless it is something small and quick where I don't need help. It's unfortunate because I've come here for years since it's very close to my house and I have bought a lot of my gardening tools, my drill, my lawnmower and various items here to support the store, but they are not supportive of me. So I have chosen to go to Ace South where people are kind and understanding they don't laugh at you for your shortcomings on knowledge about Tools, manuals, or items. I didn't grow up learning to do handyman work. I've had to train myself how to do things. And it would be nice if I went to a store where people respected my learning process. However, I don't get that here. With the exception of one person who is very nice. I can't say too much about the other people. It seems they are very close minded and not open to trying to help someone. I've lived in the community over six years. I think I've earned my right to get that now.

A couple of girlfriends & I stayed in Lincoln City April 13-15. On Tuesday, the 14th, our driver,…read moreKathy Heichel, got a warning that her Honda key fob battery was low. We were referred to this hardware store (by a very helpful gentleman Power Ford), and 3-4 staff members went out of their way to help, including replacing the battery & showing her how to do so for future references! We were very grateful! - Suzy Halstead