I have bought 3 laptops and 1 desktop for our family from Quick Computer. We have owned 2 of them for 4 years. Our first laptop we brought in (that we had purchased elsewhere) was loaded with issues and we desired to purchase a new one which we did from the owner. He transferred all our information, and wasn't able to transfer one thing we wanted and explained why to our satisfaction. He also added some specialty features we requested. Over the years, we had two viruses and assorted other problems (due to our misuses) with two of them. Bobby Riggs quickly solved all issues and we have had no problems since, except one time, when we brought it back to him the next day (and the problem lay with my lack of experience, not his). He showed me patiently what I was doing wrong, and helped me learn how to handle everything as it was complicated. He charged me nothing and gave up an hour of his time to help me. His prices are very reasonable. He never lied to us about anything, he has always been honest. I am not close friends of Bobby or Celeste, so I am simply writing this to attest to my experiences which have always been positive. My computers were always returned to me on the day promised. I understand that computers can have myriad problems, where it can seem like one sort of issue, but it is actually another. Computers are notorious for the repairmen to have to sort through many issues to try and solve the problems. Most of the time, the repairman correctly diagnoses the issue, and your computer is fixed and you are satisfied. Occasionally, a repairman will think they have solved the issue, but there was actually another problem causing additional problems. The computer functioned fine when they returned it to you, but later goes right back to being a pain. This to me is life with computers. I have been extremely satisfied with the treatment and prices and timeliness of Quick Computers and recommended them to friends who have been equally happy with the service and outcome. Too many times, people who have negative experiences are the only ones we hear from online, and I understand their frustration and do not want to negate their experience. However, I wanted to take the time to be one of the people who relate very positive experiences. I am very pleased with Quick Computers and will happily return to them for all my computer needs. read more