It smells like a garbage dump for the past three weeks. The duct tapped the garbage chute. Added…read morea note to put it in room. So not only is 7 floors full in the wall, the rooms are half way night of garbage. I have dr's come 3 days a week that can't believe it's legal for people with health problems. I'm personally taking double anti nausea than normal. How welcoming to show a property and feel good about it, that's that just duct taped it. As the current tenants are passed is Ac not working along with garbage. I would run. Being an upscale apartment and you haven't even sent out a email. I don't think it's fair we don't get a big rent credit among with garbage and AC credit for the past couple months. Nobody should have to live like this. Especially with no explanation. We use to get follow up emails on everything that goes on.

Edit: Management has refunded me the 20-day charge after filing a complaint. Still happy that this…read moreis resolved now. I completed my full 12-month lease and moved out on time, yet management later attempted to charge me an additional 20 days of rent and insurance. I was explicitly told--both in person and in writing--that month-to-month leases were no longer offered. I also clearly communicated multiple times, via phone calls and in-person conversations, that I would not be renewing my lease. Management acknowledged this and promised that the 20-day rent charge after move-out would be re-credited (see screenshot). Despite these assurances, management reversed their position after move-out and issued an incorrect final balance. When I disputed the charge and requested clarification or legal justification, both the accounting team and management stopped responding to emails entirely and refused to provide any legal or compliance contact. This experience has been extremely frustrating and unprofessional. Policies were applied inconsistently, verbal and written representations were contradicted, and good-faith communication broke down once money was involved. As a result, I am now forced to resolve this matter through formal legal channels.

We've lived at this complex for 6 years and loved it. The neighbors are great! The office staff…read moreare friendly and get back to you quickly. The maintenance man was amazing! We just put in a request through the resident portal and he would be there within 24-48 hours depending on what our problem was. He always wore shoe coverings and was very friendly! We've accidentally locked ourselves out before and didn't have the key, on a weekend, and the on-call guy was super quick and got in to open the door to our apt within the hour (which was awesome b/c I had our baby with me). Very convenient to everything, super close to I-405. New mall was being developed when we left. Trader Joe's, Whole Foods, and Chipotle were all within 5 min drive! Very close to the hospital! Just a great location! Would've stayed but we had to move due to job changes.

We lived in this community for over a decade & loved it! The grounds are beautiful and well…read moremaintained. The staff is friendly & always on top of any maintenance requests and are very accommodating to special requests. They even gave us a "congrats" bouquet of flowers and a card after we had our baby! The other tenants are friendly & chat outside with each other. Little touches like that make it feel like a community. We were sad to leave, and we only did so because we needed more space for our growing family. Highly recommend!

Repairs here are hit and miss. sometimes they are responsive to service requests but not always…read more We are still waiting to have a leak under our kitchen sink after two weeks. We've had very little communication as to when it will be fixed and they just missed their forecast as they told is it would be fixed yesterday. No follow up around rescheduling. This place has gone downhill since this company took over. They nickel dime tenants and offer little in return. Two weeks and counting!

Avoid this property. I am a current resident. Safety and…read moreMaintenance On July 8, 2026, at approximately 1:20 p.m., I reported a large wasp/hornet nest in the corner of my balcony. I notified the leasing office and submitted a service request that included a photograph. The office scheduled pest control for the following Monday -- roughly six days after I reported it. In the meantime, the insects are entering my unit, and I've had to keep my windows closed in summer heat, which makes the apartment difficult to occupy. I even offered to arrange and pay for licensed removal sooner, but the office did not respond. For a genuine safety issue, the lack of urgency has been the hardest part. Elevator Out of Service The elevator has been out of service since June 14, 2026. As of July 9, 2026, it has remained unavailable for approximately 25 days. Response to Management's Public Reply I provided management with a detailed written record of the billing issue and the related communications. Nearly a year ago, I was told that the billing department was preparing a letter confirming the matter had been resolved. Despite repeated follow-up, I never received that letter or written confirmation that my credit had not been affected. I later contacted management again and sent another detailed account of the events and communications. I received no response. Their public reply now asks me to contact the office so they can review the matter. However, I had already contacted them twice, provided complete documentation, and waited nearly a year for the written confirmation they said was being prepared. In my experience, their public response does not reflect the follow-up I actually received. I wish this platform allowed me to attach screenshots of the messages, including the reply stating they "stand by their practices." Those practices included referring my account to collections even though I did not owe the amount in question. What also appears to have been disregarded is the amount of time this consumed: contacting the collection agency, documenting the history, following up with management, seeking written confirmation, and reporting the matter to the appropriate authorities. That time and stress were real, yet I received no meaningful acknowledgment of either. Billing I've had repeated billing and communication problems with Chateau Woods since moving in. Unfortunately, the pattern has become distressing, especially around billing. I still live here, so I do not write this lightly. Based on my experience, I would strongly encourage current and future residents to carefully review their ledger, save all communications, and double-check every charge. The most troubling part has not only been the billing mistakes themselves, but the lack of urgency and accountability in correcting them. In my experience, several issues required repeated follow-up before they were addressed, and even admitted mistakes were not handled in a way that respected my time. One particularly serious situation involved my account being referred to collections even though I did not owe the amount in question. I received a call from a collection agency and had to spend significant time contacting the collection department, following up, and trying to get the matter corrected. When I raised the issue, I was told, "We stand by our practices." I was also told I would receive written confirmation that the issue was resolved, but that letter was never provided. There have also been other billing concerns that required repeated follow-up, explanations, and corrections. The amount of time I have had to spend trying to get basic answers and written confirmation has been extremely stressful. I am now requesting complete billing statements and explanations so I can have the account reviewed carefully. Based on my experience, residents should keep detailed records, save every message, and carefully review all billing activity.

Everything was great . Dee leasing agent was great location…read moregreat , building great can't wait to move in January 1 coming back home to Seattle from California .

Hello! I've lived at…read moreThe 101 for a number of years, and generally enjoyed the experience. Both Dee and Joe are wonderful people. The complex is no longer livable. A construction site has been erected next door, and the noise and shaking is incredible. It begins, every weekday, at 7:00 a.m. and the beeping/slamming/crashing cannot be drowned out even with earplugs. Just for laughs, I checked the decibel level in my apartment at 8:30 a.m.; with no appliances running and seated at my desk (approximately 15 feet away from a closed sliding-glass door), the decibel meter read a very respectable 70 decibels. For the people who will rush to dispute this review, that's about the sound of a running vacuum or hair dryer. Except, of course, those noises generally don't persist for 8-10 hours per day. Oh, and they don't tend to physically shake the unit, either. I cannot open my sliding glass doors for ventilation because of the dust and smoke from the site -- but that's okay because I'm sure I'm getting plenty of it, even with all the rain, through the ventilation ducts. The unit's balcony might be a selling point, except it's unusable during daylight hours. The property manager was condescending, suggesting to me this long-term construction is part of the landscape. Pillar Properties is unwilling to accept the notion this construction has dramatically impaired my ability to function in the apartment. Meanwhile, I am immunocompromised and quarantined for the duration of the Covid pandemic. Even if I were vaccinated and able to move, the Pillar folks won't discuss an early termination of the lease. So I'm here with the banging and clanging and shaking for eight more months. To the point: Hello, devil. Welcome to hell! (And anyone who's thinking of moving here, know that construction has just begun and won't be completed until 2022 or 2023.)

Save yourself some trouble. Here are the things to watch out for. I am not sure how their other…read moreproperties are (ten20, Brio, elements) .. 1. Shtuff keeps breaking all the time (faucet, shower door etc.) 2. No ventilation - We had our kids allergies flare up in the house. We only stayed for three months. One window that opens just a little bit. If you have even mild allergies stay away. 3. SUPER Super NOISY all night unless you are over 15th floor. You wont sleep well. so you better be a sound sleeper. 4. They will charge you exorbitant LATE fees. My last month forgot by a day and prorated rent was $1600. I paid $360 for late fee. Daylight robbery. 5 The business managers are super rude, hope you never have to deal with one. 6. Parking is expensive and will give you tickets even if you park for five min while you pick up something. It is frustrating. Good luck if you still decide to go with them. I am glad I only needed it for three months, it was unbearable for us but we did not have a choice. wecare@UDR , Please do not bother responding to this with some corporate language "this is why we have reminder email and strict policies" . We were on the road the last five days did not have a chance to get to anything while moving with aged people. please stop charging people exorbitant late fees, that is a highly unfair and unethical practice. Instead, Please spend the time instead coaching your business managers to be more professional. Note - Front desk including Bronson were amazing people. 5* to them for their support and kindness. That was a huge plus.

We enjoy living in the Ashton Bellevue so far. Staff is always helpful and friendly. Glad we made…read morethe choice

I would leave zero stars if that were an option. The single star is for Nevin and Lance, who are…read moreconsistently kind, professional, responsive, and all-around lovely people. This is the second time I have attempted to communicate with the renewals office, and once again, the experience has been unacceptable. Despite assurances of responses within 24-48 hours, I waited over two weeks for a reply. On December 10, I requested renewal information for my current apartment so I could determine whether to renew or transfer to another unit in the building that was offering a 7-month lease at $2,175 effective 12/30. This request was made within the 20-day notice period. Had I received timely information, I would have transferred units, complied fully with notice requirements, and saved approximately $400 per month in rent. Instead, I was forced to repeatedly call, text, email, and leave voicemails with little to no response. There is no transparency in communications--you do not know who is responding, and replies routinely address only a fraction of what was asked. After submitting a formal escalation, the only response I received was essentially, "Thanks for your patience; we can't do anything," despite the delay originating entirely on management's end. Living in a building where residents are treated this way is shocking. My correspondence has always been respectful and courteous, but persistent non-responsiveness and lack of accountability understandably erode trust. I still do not know who to speak with to resolve this issue, and the overall conclusion is that resident concerns are simply irrelevant and ignored. I sincerely hope the incoming management team brings a greater level of professionalism, transparency, and respect for residents.

Five years ago Milehouse was aptly considered a luxury building. As the multitude of competing…read moreproperties have come online in Redmond, Milehouse no longer has a competitive set of amenities or services. Things such as charges for use of the 'clubhouse', (just a public area in the lobby that is not at all private), and the generally out of service theater, are among the things that make residents move to other properties. The recent refresh of the lobby was, oddly, a huge step down-market. The wood-laminate flooring was replaced with what is clearly discount vinyl. The added artwork could well have come from a clearance bin at Target, and there is new and lobby garish signage as well. There is no designated area for outgoing packages. Your option is to leave it on the mailroom counter where it may be either ignored or stolen. I've had both experiences. When the building was initially opened, they hosted a buffet and open house with the architect and others. The architect told me how the feature fireplaces (lobby and outdoor patio) were high-efficiency and designed to be left on 24/7. UDR wired in timers with the default as "OFF", making both areas look dark, neglected, and unwelcoming. The security keypads just installed in the building are cheap plastic. The keypad on my home safe is better built. At Milehouse the numbers immediately stop working, and soon the whole black plastic keypad is out of service. You are then locked out of the building, or the elevator. If coming from garage you're locked out of both. They keypads are clearly not suited for a commercial application. The building has a mezzanine area with tables and chairs that once had an operating station where you could get hot coffee and tea. That disappeared and now the mezzanine is abandoned. Management permits ongoing incursions into, and theft from, the building's bike room. Expensive bikes and ebikes are routinely stolen, getting barely a shrug from management. All the bike owners in the building would gladly monitor a security app or desktop program that monitored entrance to and activity in the bike room. Such a simple fix. Management moved the Parcel Pending package lockers from inside the secure building, outside to the open garage. Oversize packages too big for the lockers are left on the ground for thievery which is now common. There are just less than 40 new multi-resident buildings in the Redmond area, and all have surpassed what was once a highly desired property. None of this is the fault of on-site staff. The low standards commenced when UDR purchased the building. It appears that someone is not paying attention, or simply does not care.

Giving a review based on a rental this weekend. This is a new property and already nothing works…read more The elevator. The key fobs. Every single thing in the game room. I would not recommend living here. This is pretty obviously a landlord trying to make a quick buck off the light rail installation. They clearly do not care about the condition of their property, nor the experience of their residents.

Not just an average apartment, but an apartment that's modern and furnished and secured.read more

Joel and Noella are the BEST…read more I worked personally with Joel for years and he was always responsive and professional. Him and Noella always go the extra mile to make sure residents are happy. They are great people! Would definitely recommend Arete to friends and family! Ask for these two in the front office for a seamless experience!

I lived here for a year. Nothing in my corner apartment is worth mentioning. My college…read morerefrigerator leaked all the time, I smelled smoke of all kinds, the walls are so thin i could here my neighbor having sex. The elevas always go down. I found out after I lived here and paid too much and worked my ass off everyday it was also available to those we did. So if you don't work and live off the government this is the place for you!