I purchased bags of rocks for my yard today. The man who helped me was delightful. He was…read moreinformative, patient and helpful. They have lots of great products. In addition, the man who loaded everything in my jeep was also friendly and helpful. I will definitely be returning there for my masonry needs.

Bottom Line: You can not trust anything Prime Stone tells you…read more I completed a major rebuild of a house and out of the dozens of vendors I dealt with Prime Stone was by far the worst. Their prices and delivery times would change every time I talked to them. If I came close to an order the "price" would increase per the owner. If I wanted to discuss things directly with him, he would be impossible to get a hold of. Also they made me purchase material samples, which I needed to coordinate with my designer- I worked with vendors from SLO to Reseda, and they were the only ones to do that- and they would overcharge for that, supposedly because "customers would take advantage of that privilege" (yeah- makes no sense). They repeatedly guaranteed a full refund when I returned the unused samples. Of course when I returned the samples they would not honor that promise. They said they were mislabeled(?), used(?) , not theirs(?) and were too old (?). Total BS. Worse- when I politely asked to get my money back I was insulted (called stupid and a poor businessperson), asked to leave. When I then asked to talk to the owner I was told they would call the police. I have been a Ventura resident for forty years and this is was my worst ever experience with a local business. Avoid. They charged me over $100 for this.

Bernie was extremely knowledgeable and friendly. He was able to find the perfect size board to…read morereplace my termite damaged trim pieces. The cashier was able to direct me nails, wood putty, spackle for filling in cracks, along with proper tools to use and small piece of sandpaper.

I have to say I'm here on a Saturday morning. It's not very crowded so they were able to spend more…read moretime with me and help me. I want to shout out to Giovanni who loaded my truck and was very patient when I picked out my stones and Armando in the office who was just really nice. It was nice to come to a place where everybody's not standing around talking to each other and they come out and help you. What a concept. Thank you very much for your help at site one

So if you're getting lumber it's in the back and you load your car with it. There should be a few…read morepeople in the back on a busy day. When you're done with the wood, someone is usually watching you and they know when you're done usually. Or you can just let them know you're done and you want your form with the wood you got counted. Then you drive back out and park your car to pay inside. Then when you leave that parking lot, you give the guy in the shack your form and the receipt. Then he recounts your wood again. Then the little arm lifts up and you're out. You can rent a lot of tools inside but it's a bit expensive if you rent it for a long time. Might as well buy the tool and resell it on marketplace at that point. There's some drop in showers you can buy here. Also some sink options. There's a bathroom inside if you need to go.

They're very knowledgeable. I hadn't been there before. I didn't realize wood or lumbar yard is in…read moreback. You take 1st driveway on right on Crescent, off Johnson. Drive in back and tell Guys what you're looking for. You park right next to shelves of wood. Everyone was very helpful. I was given directions by clerk inside store. Then Employee walking into work, explained to me on his way in, that I needed to get in car, drive over to first driveway and then drive in back. 3 different Guys in back helped me. One even walked in front of my car to direct me from 2x2 wood in front to redwood 2x2. He was also one that directed me to other lumbar yard that does milling. You can't get that kind of attention and help at Big Box Stores! I need the board I'm replacing mitered on one end. They don't do that but directed me to, Builder's First Source. on Thompson l. They sell wood and do milling, so can cut it for me. But they're only open Monday to Sunday.

Amazing experience - didn't have what I was looking for the first time - but I came back again a…read morefew weeks later and got exactly what I was looking for and the best prices too - it's no fluff but knowledgeable

I could not recommend them enough. They are a 5 out of 5 and one of the vendors that we enjoyed…read moreworking with the best! Susan is so helpful and went the extra mile to procure the exact slabs that I dreamt of for my kitchen remodel. I had decided I wanted Silestone by Cosentino Calacatta Gold quartz but jumbo slab size and I needed 3 of them to complete the project. Her warmth (a fellow Southerner who has relocated out West), her professionalism and her ability to beat the other prices we had received made it a no brainer to buy from her. She kept me informed the entire time with the order and she had them deliver the slabs to our fabricator in sun valley. When we are ready to renovate the bathrooms or if we decide to upgrade and buy a different house in the future - I know that I have my vendor for stones.

Not your typical reason why we stopped by this business. We were on the hunt for some rocks for our…read moreson's bearded dragon cage, we stepped in the office to ask if we could purchase some smaller individual stones, and the lady at the front desk was so friendly and accommodating. She let us chose from so many sample pieces they had to take free of charge. Thank you again!

Great. I was able to see the displays and make an informed choice about my driveway pavers. They…read morealso gave me samples to take home. Thanks.

Received our $20,000 MARVIN doors and windows yesterday and all 3 of the doors that were delivered…read moreopen the wrong direction from our building plans. I called my Builders First Source sales rep Mike and told him and he didn't ask any questions or offer to review anything with me or explain anything--he just said, "bummer, hopefully you can find a guy to fix the doors around so they hang the way you want them to." I don't want to drill out my expensive new doors, I want nice new doors as specified on our plans. This is the reason I sent our building plans via email to Mike and reviewed everything with him. I'm not a building professional, and there is a lot of trust ordering $20,000 worth of windows and doors, and I had hoped Mike would be able to read plans correctly and I trusted him to order the correct doors as specified on my plans. Apparently it is not possible for Mike to read plans and order correct doors--something that I wish I would have known BEFORE I paid for the wrong doors. So far I am very disappointed and would 100% recommend homeowners AVOID Builders First Source as they seem to be geared more toward building professionals. I am currently trying to resolve this issue and was told this morning that a manager would call me. I will update this review if I hear back from someone.

My house flooded on Christmas, five days of rain expected this week, called builders first source…read moreask them to set aside 20 sandbags, came in, loaded up and at the front desk, they donated all 20 bags with no charge, amazing grace, saving me money to put toward repairing the damage, thank you, thank you thank you

The people at the counter provide good service and knowledgeable. They were also very attentive and…read morehelpful when I needed to load my purchases.

Rude employees!! They do more talking on there radios, and to the other employees and you just…read morestand there waiting. Not one person ask if you need help and when you ask they snap back you'll need to wait. WTH

Great selection and unmatched service! I am going to purchase my new driveway materials from this…read moreamazing establishment. They follow up, deliver, and are reasonable. Don't go anywhere else.

We bought some stepping stones from them and they were literally unusable. When we called them to…read moremake it right as we were on a tight timeframe with our turf project, they refused to assist us. Not only did they refuse to assist us, but they up charged us four times on the delivery charge to have them returned. Buyer beware their customer service is horrible and they do not stand by their products!

G & S Building Supplies is a family run supply yard that is a Ventura tradition. I've been going…read morethere as long as I can remember. My grandfather used to take me with him when I was a kid. The staff are friendly, knowledgeable, attentive and helpful. They almost always seem to be able to find the items that I need, or suggest an alternative! Great inventory and great service.

This place always has what you need when you're in a pinch. The owner is super knowledgeable and is…read moreable to direct you to the right tools for the job.