My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

Late at night in July my upstairs thermostat quit working. It was 85 upstairs and getting worse…read more With 2 kids, 5 foster kittens and a dog, I was worried I wouldn't be able to get anyone to come out - but Air Woodlands came out and was able to get my system working! When I had an issue a half hour later, the tech came right back out and solved the problem. A month later, I called the office about an issue with my thermostat and they helped me - even though they hadn't sold it to me they knew what had happened, and told me about the Honeywell warrantee. I'm grateful beyond measure and will call them if my system has more problems because of their customer service and expertise!

This is an exceptional Air Conditioning company with an exceptional staff and service. Jason…read morecame to our home exactly on time to check our Echobee Thermostat and recalibrate it to set up the correct Temperatures and Humidity because it was sending messages of possible problems with our AC system. However, after checking our AC system and completing preventing maintenance for a really fair fee, Jason concluded that our AC system is in very good condition and it was more Thermostat wrong messaging than the AC system itself. My wife and I were extremely appreciated and happy Jason's professionalism as AC Technician and most of all for his/their honestly. I will definitely recommend this company to anyone, and I will hire them next time to check and do whatever maintenance in our AC system if needed. Thank you, Richmond's Air, for excellent service.

I cannot say enough good things about Richmond's Air and the experience we had replacing the HVAC…read moresystem in our four-story townhouse in Midtown Houston. From the very beginning, their professionalism stood out. The salesperson took the time to understand our home, how we use it, and what we actually needed rather than simply trying to sell us a system. Anyone who has dealt with heating and cooling in a four-story townhouse knows that maintaining comfort throughout the entire home presents some unique challenges, and Richmond's Air clearly understood those challenges and recommended a solution that made sense for us. Once we made the decision to move forward, they arrived with a fantastic installation team that worked incredibly hard, communicated with us throughout the process, and treated our home with genuine respect. They were careful, organized, professional, and clearly took pride in doing the job correctly rather than simply getting it done quickly. The responsiveness of everyone involved, from sales through the service technicians and installation crew, was exceptional. Just as important, we always felt that they were listening to us and understood both what we needed and what we expected from an investment of this size. Now that the new system is installed, the difference is remarkable. The unit performs beautifully, our home is extremely comfortable, and we have the added confidence of knowing that we purchased a world-class product backed by an outstanding warranty. There are plenty of companies that can install an air-conditioning system. What distinguishes Richmond's Air is the combination of knowledge, responsiveness, professionalism, workmanship, and respect for the customer's home. From the first conversation through the completed installation, they delivered exactly the kind of experience you hope for when making a major investment in your home. Five stars without hesitation. We would absolutely recommend Richmond's Air to anyone looking for a first-class HVAC company.

I was initially concerned by the lack of Yelp reviews, but after meeting the team I found out that…read morethey were experienced professionals who have been in business for decades. I had two additional HVAC ducts installed and the team did an excellent job from start to finish. During the quoting process (which is free), Stefin was very knowledgeable and knew exactly what needed to be done. The price on the quote was also very competitive. John and Roy were on-time and professional during the installation and did good quality work. Velocity Air will be my go-to HVAC guys from now on.

John the technician solved the problem and immediately fix it. We had a blockage from our dryer…read moreand he knew exactly what to do.

Toms Quality are very professional, knowledgeable, and honest... Jordan was great... he…read moremeticulously diagnosed the issue and came back with the part and just did a clean and thorough job.., very pleased with their service... Also they were on time and responded promptly.. I will continue to use their services

I called Tom's Quality after my regular AC guy bailed on me and they sent their tech the same day…read more Jordan who was a god send, he found the issue in a matter of minutes and had me up and going soon after. They charged me a fair price and they were amazing from start to finish! Needless to say, Tom's Quality is now my go to for AC repair!

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

We had Cool-It install a new HVAC system and are very satisfied with the result. Vixiene…read morediagnosed the problem on a Monday and I had an estimate on Wednesday (it was July - he seemed very busy). After clearing up a few issues, we were having a new unit installed on that Friday. The project went well and I will call Cool-It again in the future.

Brock has been my HVAC guy for the last 17 years. He Just installed a complete new system for us -…read morethe 2nd one during these 17 years. Brock and his team are top notch - timely, very polite & conduct themselves professionally. Better Than Best will always be my HVAC Company. Max S

We've had Brock (Better Than Best) take care of our heating and cooling needs for years and we…read morewouldn't even consider anyone else. Honest and efficient. We know we can always trust his opinion!

Their price is hard to beat, that I'll give…read more However, didnt seem like they completely test out the systems they replaced before they left, thus they didnt catch the significant temperature difference in some rooms. Although just a minor ductwork was the cause, getting them to come back seemed reluctant on their part being they're based more than an hour away from where I live.

the hung the furnace crooked and it doesn't run right. they never filled out the warranty info for…read moremy equipment so when the fan motor and main circuit board went out I had to fight with Rheem corporate to get them to honor the warranty. and the installers stepped through my ceiling during the installation. DO NOT USE THIS COMPANY