Josh came to give me a free quote and was extremely thorough using moisture meter and heat sensor,…read morewhich other companies didn't do. He was so honest that he made it clear that there was no remaining moisture or lasting wall damage and a handyperson could do this job for a fraction of the cost of other quotes. This company's honesty and thoroughness impressed me and I highly recommend them for any leaks or similar issues!

As an executive with a large property management company in Arizona, I've worked with a tremendous…read morenumber of contractors and service providers over the years. I can tell you from experience that very few earn the level of trust and confidence that ASAP Restoration & Construction has earned from me and our organization. I've personally worked with ASAP for nearly 20 years across a wide range of commercial and residential properties. Their team has handled everything from emergency water losses and mitigation to mold remediation, asbestos abatement, environmental testing, reconstruction, tenant improvements, and commercial build-outs. When you manage a large property portfolio, a restoration contractor isn't simply a vendor. You need a company that understands urgency, protects the asset, communicates with management, treats tenants and occupants professionally, and follows through when the situation becomes complicated. ASAP has consistently proven that they can handle those responsibilities. What separates them from many companies in this industry is integrity. They don't use high-pressure sales tactics, make unnecessary promises, or put short-term profit ahead of the customer. They take the time to explain the situation, provide practical solutions, and do the work properly. Their professionalism, licensing, insurance, trained workforce, and years of experience are particularly important when you're responsible for someone else's property and reputation. We've trusted ASAP with significant projects where the cost of making the wrong decision could have been substantial. I've also had the opportunity to work directly with the owner. He leads the company from the front, stays involved, and genuinely cares about the quality of the work and the customer experience. That kind of leadership matters, especially in an industry where accountability can sometimes be difficult to find. After nearly two decades of working with ASAP, I have no hesitation recommending them to property owners, property managers, businesses, and homeowners throughout Arizona. If you're dealing with a major loss or construction project, choose your contractor carefully. Look beyond the sales pitch and ask about experience, licensing, insurance, staffing, reputation, and how they handle difficult situations. Based on my experience, ASAP Restoration & Construction checks those boxes. They have earned our trust over many years, and in property management, trust is one of the most valuable things a contractor can earn. Congratulations to the entire ASAP team on the continued growth of the Phoenix operation. You've earned this five-star review.

I had an emergency leak problem & Good Time Plumbing came to my rescue the same day and worked…read morediligently until it was resolved. The technician was Azriel He was fabulous. He explained everything clearly & kept me in the loop step by step. Azriel work was impeccable. I highly recommend Good Times Plumbing & I highly recommend Azriel. I will use them in the future & I will be requesting Azriel. Thank You for a job well done.

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

We used Zanes for some tile and grout repairs around our home. The entire crew was very…read moreprofessional, thorough, and knowledgeable. They communicated clearly and left the place looking amazing. We will be using the again for upcoming projects. Highly recommend!

I've used these guys twice. I've used other services to do repairs as well…read more Zane's has always left my home exactly as I'd wish: the work is done, the work looks good. Their final finish work is almost invisible by the time they leave.

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

** 1 Star | Absolutely Unacceptable Customer Service**…read more I am absolutely appalled by my experience with United Response in Phoenix. We recently purchased a home for our daughter, and a previous roof repair, completed less than a year ago, was disclosed as being under warranty. Unfortunately, that repair has failed, and water is now leaking into the kitchen every time it rains. And here's what makes this even more frustrating: **We're talking about a leak around ONE SINGLE ROOF VENT.** Not a major roofing project. Not an entire roof replacement. One isolated leak that should be relatively straightforward for a professional roofing company to evaluate and repair. I called hoping to discuss getting this resolved. Within 15 seconds of explaining the situation, the woman who answered interrupted me and wouldn't let me finish speaking. Instead of listening or offering any assistance, she launched into a rant about how frustrating it is when people call requesting warranty work without having formally transferred the warranty. Apparently, transferring the warranty costs $500, and that seemed to be her primary concern. Not the fact that their previous repair had apparently failed. Not the water leaking into someone's home. Just how frustrating these calls are for HER. I tried explaining that my daughter is 10 months pregnant and has water coming into her kitchen every time it rains. Rather than showing even the slightest empathy or professionalism, she continued to lecture and berate me about warranty transfers. Let me be clear: **I understand companies have warranty policies and transfer requirements. What I don't understand is treating someone with such disrespect simply for calling about a single leaking roof vent that was supposedly repaired less than a year ago.** If this is how United Response treats people who call about previous repairs, I would NEVER consider hiring this company or recommending them to anyone. A $500 warranty transfer fee is one thing. Basic courtesy, professionalism, and standing behind your workmanship should not be too much to ask. **Absolutely ridiculous experience. I hope others read this before deciding to do business with United Response.**

MAGNIFICENT job done cleaning my carpets :) Thank you Daniel for your professionalism, being on…read moretime,respect of my home & fair/reasonable pricing. The name STEAMY is just how my carpets were cleaned...Steaming HOT water, without soaking my carpets. Their equipment is state of the art & quiet. My carpets were dry in 3-4 hrs.I helped the drying process by using a small fan to help the carpet dry faster. Daniel used wall protectors which helped guide the hose through the house so not too scratch up the walls/furniture., as well as protective covers for his shoes. Steamy Concepts is FIRST CLASS & so is their customer service.Making the appt was easy & their follow up reminders through txt/email was great. I would HIGHLY recommend Steamy Concepts for carpet/furniture cleaning & carpet stretching.You won't be disappointed!!!

We had Steamy concepts clean our carpet and they charged us almost $600. The carpet looked clean at…read morefirst and then it dried. It looked the same as before the technician showed up. After a week I used our Shark carpet cleaner on a few spots on the carpet and the water was so dirty as it was never done. I let them know first that I was not happy as it states on their website before someone gives them a bad review and I have still heard nothing from them.

I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

I got my service within a couple of hours! Victor was super…read moresweet & very professional! I will use your service in the future & tell all of my friends!

Ramon was quick to respond and had it take ln care within an hour. Great service. Reasonably priced.read more