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    Aspen Dental - Troy, AL

    1.3 (3 reviews)
    Closed 7:30 am - 5:30 pm
    Updated a few days ago

    Services - Aspen Dental - Troy, AL

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Aspen Dental - Troy, AL Photos

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    Ask the Community - Aspen Dental - Troy, AL

    Alabama Surgical Arts - Easy to find blue building

    Alabama Surgical Arts

    3.4(5 reviews)
    43.3 mi

    New to Montgomery and decided on ASA based on reviews. Having left my longtime Med Spa in a major…read morecity I was apprehensive to choose another one I wasn't familiar with. I found the required deposit prior to appointment and $100.00 charge if you are 10 minutes late very off putting and unusual but decided to proceed. My first appointment was for a Micro needling facial with Anna Claire who was great. Love her! I purchased a suggested product and joined the skin care club for an added $205.00 to save on future procedures and products. Total spent $560.00+. I scheduled a second appt within days for eyelash extensions. Looked forward to Anna Claire being my "go to" for a long time to come. Unfortunately I had a severe allergic reaction to the glue used for the extensions leaving my eyes extremely red, burning and constant tearing. So much so my hair was quite damp. The lashes had to be removed immediately. A patch test would have prevented this. Anna Claire apologized repeatedly, rinsed my eyes, added drops and says she'd "never seen a reaction this bad." It certainly wasn't her fault - or mine. A Nurse or PA did not come in to check my eyes. As I was taken to the checkout office, eyes burning and red, I was told by Emma (Admin) I would have to pay for the lashes and chemicals used to remove them. She told me "Anna Claire spent 3 hrs with you and missed her lunch." I was there for the 3 hours and missed my lunch too! Not to mention I now have very painful eyes. Emma is also going to charge me for eye drops but did give me two tiny samples when I asked if they had samples. Emma never asked if I'm ok and when I mentioned I hope I can see to drive home she said nothing. She wouldn't even make eye contact with me. I called later the same day to discuss the situation with Emma; my being charged for something I can't use / don't have and asked for rx eye cream to be called in for my eyes. I ask if the charge can instead be given to Anna Claire as a tip or put towards my next appointment. She told me the Office Manager would call me the next day to discuss the matter. The next day I did not receive a call. I wait until approx noon, no call. I'm trying to locate an eye doctor who can see me immediately. My eyes are nearly swollen shut. Red and burning. They feel as if they have sand in them. I was unable to sleep, have had a severe headache for more than 12 hours. I called the office and am told the Office Mgr is out sick. Emma didn't bother to call and inform me of this nor inquire about the condition of my eyes. I cancel my next appointment and my skin club membership. Within minutes I received a call from the PA. "This is Lily, I'm the PA, what can I do for you?" She immediately informs me the Office Manager is in the hospital. Her tone is hateful and rude. She continuously interrupts me and won't let me speak. At one point she egregiously says "did you hear what I just said?"!! Never asks about the condition of my eyes which are now much worse. I let her know the Pharmacy states it did not receive a prescription to which she replies "it's a $3.00 over the counter cream you can go pick up." After she continues to interrupt me I finally just hang up on her. I am astounded at how this woman has just spoken to me! Totally unprofessional! She has not only been very rude but acts as if I'm to blame for the allergic reaction and taking up her time. Very long story shortened.....I was eventually refunded the cost of lashes / chemicals. Not the skin care club $205.00 which I'll never use. I received a call later stating the Dr. Nazim at ASA could see me to check my eyes. He's not an eye Doctor, I declined. That would have been a great idea when it happened, not 24 hrs later. After being spoken to the way I was by the PA, I will NEVER step foot in their office again. Prescription eye drops and steroids were called in for me. Days later my eyes were still in a bad / painful condition. I happily take my business elsewhere. I don't spend money where I'm treated unprofessionally. Nobody should.

    There was a misunderstanding regarding eating prior to my daughter's procedure. The Dr. was so…read morerude and disrespectful to her that we left and will never come back. No one deserved to be treated like this, let alone an 18 YO. Shame on you!

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    Alabama Surgical Arts - Easy to find blue building

    Easy to find blue building

    Alabama Surgical Arts - Right on the corner with easy to read sign

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    Right on the corner with easy to read sign

    Aspen Dental - Dothan, AL

    Aspen Dental - Dothan, AL

    1.8(18 reviews)
    47.3 mi

    The staff working here go above and beyond to make your experience a good one even if it is a…read moredentist and most people hate the dentist. The Dr. was great, very nice and great manner. The hygienist was very nice and explained everything through out the process. The ladies at the desk working consultations of what needs to be done and all my future appointments were set up quickly and easily. I would highly recommend this place to anyone needing a dentist. I've tried local family dentists and never have had one on one service like this place. My daughter goes there as an adolescent and even my 5 year old grandson sees them. **on a side note** "I've too read the reviews of people saying that they had enormous payments due etc. This can be true for any doctor, surgeon, hospital or dentist based on your insurance coverage. One person may have to pay 100 for a filling and another 900. This also can be true for the extent of service needed. So I wouldn't say that these reviews are entirely accurate. I work in the medical field at a hospital and I know that what one person says always will differ from another based on just how much they had to pay out of pocket. This does not effect the service, the customer service, the employees that work at the company being reviewed nor any other professional service. Only thing it shows is not how well the service as given but how cheap they thought the service should have been." So I would suggest, if you are interested and need a dentist or a quick fix call these and they will get you fixed up. --Satisfied user.

    Service for new patient was quick and efficient. Hardly any wait time. Staff was friendly and…read moreworked like a well oiled machine. Little business like and not very personable, but with the methodic nature of their work it is no problem. Clean. Would prefer the water to be colder. Ha. Dr. Duckworth is gentle and upbeat.

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    Aspen Dental - Dothan, AL
    Aspen Dental - Dothan, AL
    Aspen Dental - Dothan, AL

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    Kenneth W Chancey, DMD - Dr. Kenneth W. Chancey DMD LLC

    Kenneth W Chancey, DMD

    2.0(8 reviews)
    33.0 mi

    This guy is almost down right mean! I certainly will never go back. I am deathly afraid of dentists…read moreand I want one that is a lot friendlier.

    I haven't been to Chancey in about 4 years - I just saw a very recent review that reminded me of…read morewhat a TERRIBLE time I had there. I brought my daughter in for a cleaning - that went very well. The hygienist was friendly and made her comfortable. However, when she came back on a school day for dental work, Chancey himself was impatient and walked off after about 30 seconds of my (5 year old) daughter displaying nervousness. Absolute waste of our time and horrible disposition for a dentist. He shouldn't take patients that are small children if he can't deal with them. Still, I figured his inability to deal with children didn't make him a bad dentist for grown ups, right? Unlike the other reviewer, I didn't have any issues with the hygienists - but they may not even be the same people as before. Chancey also did some work in my mouth (a cavity in an upper canine) and I suffered from nerve damage afterward. Couldn't smile on one side of my face for weeks. Extreme pain after the procedure. He did not warn me about how he would be working through my gums so this damage was a huge surprise. Everything was a surprise and "take some tylenol" was the least helpful follow up response I have ever gotten on anything. After all of that, the work was never smooth - it wasn't buffed/polished properly but I was too scared to ever go back into that office to get it fixed. My mother STILL went to him and she has since found a new dentist, since his work on her turned out to be shoddy as well and did not stand the test of time. I begun taking my daughter to a pediatric dentist in Dothan and personally am still scared of dental work. ugh. I admit it has been a while but I still really wouldn't recommend this dentist.

    Photos
    Kenneth W Chancey, DMD
    Kenneth W Chancey, DMD
    Kenneth W Chancey, DMD

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    Aspen Dental - Troy, AL - cosmeticdentists - Updated May 2026

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