Omg Terrible experience They got changed for money I posted a good review for my experience BUT I want to say Horrible. Got my exam and they recommended me to get deep cleaning ( not a regular cleaning ) With my insurance coverage with 100% After double check with my insurance company And make sure with no extra, hidden fee. Just paid initially $50 as usual. They convinced me to get deep scaling (no idea for a dental term) and signed up treatment plan and paid out in advance before get done. It took me 2days and got several num shots Felt like a surgery. Yes it's a surgery And spent 2days in dentist office. Their policy is checking up with insu company 1st and collecting payment 2nd. after these 2 steps done, I could get treatment after all. Was July. Now September, I got a bill from this dentist office With huge amount balance. Almost $600 as much as. Who else can get that treatment if they convince to get done with insurance ? I can't . Charge me for my deep cleaning fee. What a big fraud and skimming for a patient ~~~ That treatment was not my will but dentist's convincing. I call up and talk to the girl in charge but Answer is I have to talk to billing dept and Couldn't reach to person. Just answering machine. What a night mare. Worst dental experience in my life ever. Hope they can fix this mess up. Horrible experience in AL read more

Since the day 15 years ago my root canal was done it has bothered me. I was always told they didn't see anything wrong or it might be an infection but not really sure "call me if you're in extreme pain". Well, I started having pain on another tooth. My friend recommended I call and I'm so glad I did. The office got me in within the hour. They were busy but they made it work. Long story short Dr Fry listened to me. Looked a little closer and found an infection in this old root canal. He even adjusted my bite on the crown. The 2nd issue that had been dismissed for years he found on his own and fixed it in under 2 min. Rasheda assisted him and did a cleaning for me after. Probably the best cleaning I've ever had. Quick, fun conversation, didn't stab the crap out of me. Didn't think this experience could get better. Today his daughter Dr Katie Fry worked on fixing the old root canal and Kirsten assisted. I was laughing through my entire root canal! They are awesome!! I'm terrified of needles (injections), Dr Katie did an amazing job, didn't even realize the needle was in my mouth until she was taking it out. I've never had such a great experience and so much fun at the dentist. I'll never go anywhere else!! read more

I see I'm not the only one with billing department issues. If I pay for BCBS insurance monthly through my place of employment and preventative care is covered at 100% (i.e. xrays, cleaning, flouride treatment), I should not receive bills for $200 each time. If I am there to be treated for something that is covered at 80%, I should not receive a bill for the entire cost of services. I am tired of having to call and get someone to do their job correctly. I already have a job and don't appreciate having to help someone else do theirs when they are supposed to be providing a service. I've seen 3 billing staff come and go in the time I've been a patient. It used to be easy to go to Smile Makers and not have to worry if I was going to get a bill or be lied to. Furthermore, don't call me and tell me my crowns are in and to come on in to have them seated only to find out when I get there that they've lost them. I had to wait another 3 weeks with my temp crowns so the lab could make new crowns. Snippy receptionist and ill-certified claims rep... This is not the professionalism that gets rewarded with my time or money! Get it together, you can do so much better than what you have become! read more

While in the area on business, one side of my retainer popped off. I called SmileMakers and was seen within 45 minutes of my call. That included travel time to get there! They staff was extremely professional and courteous! I was greeted and provided a brief tour of their facility. Everyone was nice & I can tell that they operate as a family not just a business. What really took the cake was the fact that they had massage/heated chairs! I've never been to any clinic that offered that...only nail salons! Not only did they have flatscreens with a menu of services they'd be providing during the visit, they had another one on the ceiling for you to watch tv should you choose to instead of feeling awkward not knowing whether to close your eyes or look at them. I really appreciated the fact that they were able to get me in so quickly and respect my privacy/concern all while providing excellent customer service! read more

I just wanted to take a moment and share about the amazing experience my daughter and I had at Smile Makers. First let me share the facility is amazing in terms of the environment and staff who are pleasant and very professional. My daughter who is 14 felt comfortable and really excited for the next few visits - and that's not the norm for her concerning going to the dentist. Kirsten Cody was so wonderful with my daughter. She made her feel great about the experience. Kirsten is pleasant and expressed many times that she wanted us to be pleased with their services. I could tell she genuinely meant what she was saying. My daughter absolutely loves Kirsten! Dr. Barganier was very thorough with our intro and consultation and the final results of my daughter's crown is beyond our expectation. We could not be more pleased with our new dental facility. I'd recommend Smile Makers to anyone. read more

I can not recommend Smile Makers enough! I was in excruciating pain, and no one else could see me for a few days. They got me in immediately and fixed my problem as soon as possible. I had the pleasure of having Kirsten as my dental assistant. She is wonderful. She was very comforting and sweet and helped make me as comfortable as possible. She called to check on me with genuine concern. Dr. Barganier worked quickly, gently, and with care and compassion. I don't want to say I never wanted a root canal to end, but they definitely go above and beyond to make you as comfortable as possible with excellent results. read more

I was extremely nervous coming into the office. I knew my broken tooth was likely beyond repair and unfortunately that was the case but Nicole and Dr. Fry made me feel at ease. Nicole was sure to make me as comfortable as she could before seeing Dr. Fry. She turned on my chair to massage mode, brought me a nice plush blanket and even cracked a few jokes with me. Her sprit was so bright I was greatful to have her by my side. Dr. Fry was so gentle and imsured I wasn't in any pain. I was so blessed to of have the two of them by my side today and they deserve all the praise. Thanks guys. You make a great team. read more

My first time visiting here was outstanding. The staff is very friendly and inviting. Trish gave me a tour of the office. She was very friendly, and explained everything to me. She offered me water on down to lip balm if needed to make me feel comfortable. Rasheeda cleaned my teeth she was very knowledgeable. She explained everything to me. She was forward, and straight to the point. (I like that I don't need all the extra details) She made me feel comfortable as well. She did an amazing job cleaning my teeth. I would recommend this dentist if anyone is looking for a new dentist. read more

Everyone is so nice! From the minute I walk in, they're so helpful and eager to make sure I'm comfortable! All the doctors are thoughtful in their approach to my care! They always take time to explain problems and solutions! I recommend Smile Makers to EVERYONE! It also helps that their office is beautiful and their equipment uses technology that makes procedures quick and less invasive! Did I mention they have coffee, tea, and a mini fridge stocked with water and juices in their waiting room?!! Great people and great care!!!! read more

I love smilemakers! I have been going here about 7 years. I most recently moved to nyc but I come back because of the customer service and knowledge of the staff! Rasheeda has been my hygienist for last 7 years and is amazing. So knowledgeable , professional and always uses standard precautions! I have never seen a person so clean with utensils and their patients it's amazing! She is also kind and timely! I highly recommend this business to people who are looking for a clean and friendly dental provider ! read more

I've been a patient of Dr Frye for many years. He's always been an excellent dentist who sincerely cares about his patients. He calls after hours to follow up with you to make sure that you are ok and not many doctors do that anymore. Rasheeda is the best hygienist ever! She too is very professional and knowledgeable. Her enthusiasm for the practice is impressive. She's personable and gives a thorough cleaning and has helped me with my dental concerns. Thanks for being the best in Montgomery! read more

Absolutely top-notch. Very flexible with my changing schedule. Needed a tooth pulled, and set up for an implant, which is typically a 4-6 month process and 3 or more visits. Dr Fry was able to pull the tooth and do the implant in the same session (which isn't always possible), saving about 2-3 months in the overall time (and likely a lot of money). And most amazingly, he called the next night to see how I was doing. A dentist called to follow-up! Not one of his staff...him personally. read more

I have been so impressed with this facility! The dentists are fantastic and the staff is so kind and knowledgeable. I wouldn't hesitate to recommend Smilemakers and I intend to move my family over to this practice as soon as possible. I haven't spent more than 10 minutes in the waiting room before appointments and following a dental emergency (intense pain) they saw me within two hours of my desperate phone call. 5 stars! Thanks for the exceptional service. S. Ray read more

Every aspect of my visit went smoothly. I was welcomed as a new patient by Felicia, who was incredibly friendly and accommodating. My consultant even got me set up to go rest and come back later for a cap. Both Chelsea and Dr. Lee fixed me up and had me out the door in about an hour. They had excellent bedside manner and made me feel comfortable. This place pulls off a sophisticated yet comfortable and friendly atmosphere. I would recommend SmileMakers to everyone. read more

Amazing customer service! Kirsten Cody and Dr Fry were incredibly sweet. They offer blankets, massage chairs, coffee, orange juice, water, and ensure that you are always comfortable the entire time that you're there. Never received such great hospitality anywhere else. I got a 2 wisdom teeth and a molar removed and I didn't feel a thing. Dr.Fry made the process quick and painless. Would definitely recommend their dental services to anyone! 10/10 read more

I absolutely love this facility. The staff is amazing!! Kirsten Cody and Dr. Barganier took great care of me as always. They offer water and juice. They also have you watching whatever you want on the television and offer a blanket while getting your teeth worked on. Did I mention that the chair massages you as well? I would recommend this place to everyone I know. They really cater to you while taking care of your teeth. read more

Dr Lee and Caroline were fantastic today! I can't say enough about Dr Lee's professionalism and personal manner with his patients. He is an efficient and talented dentist. Caroline is professional and personable, also very good at what she does. They have made me feel very good about my decision to use their services. I would recommend them to anyone who would like very professional services in a comfortable atmosphere. read more

I made a good move by going to Smile Makers. The office is clean and orderly with friendly staff. Jade was my hygienist on today's visit. Jade was warm, friendly, and knowledgeable. She did an excellent job with my teeth cleaning with my braces. She explained everything she was doing l and made some really good suggestions for better oral care with braces. I will continue entrusting my dental care with Smile Makers. read more

Today, I was in for a filling. I was very nervous, as having someone hands crammed down my mouth, makes me very anxious. I saw Dr. Miles and Chelsea. Chelsea's warm personality made all the difference as someone very hesitant to be waiting on dental work to be done. Dr. Miles was very knowledgeable and accommodating. Very pleased with this facility overall, smiling faces everywhere! Thank You! read more