I just got a massage today, or should I say lack of. the lady was not qualified and did a horrible…read morejob, she had no clue to what she was doing. She obviously needs training to give a proper message. I went to pay at the end of the message she did not know how to run the credit card machine and had me pay for the message and a a separate transaction for the til which she was asking me to pay her $20. This was total waste of my time and money. I will not recommend anyone to to this place.

I've traveled the world and who knew a hidden place like this would be so wonderful…read more thank you for one of the best massages ever. definately recommend this place. $1 a minute. Hard to beat that. Very kind ladies.

I have been having pedicures and nail fills there! The place is clean and well run!…read more They are nice and want to make sure you leave happy!!

I'm new to Kennewick and was recommended to this nail spa. My pedicure was not complete.. he…read moredidn't do my cuticles in my toes and left spots that I had to fix upon returning home. My manicure was also incomplete... he used an extra course buff to buff my nails and didn't do anything to smooth the ridges that you could visibly see. I had to ask another tech to explain he had to smooth my nails. I don't do polish on my nails and I can still see the roughness from the extra coarse buffing. Very disappointed... I feel that I took a $100 and ripped it up.

Got a gift card for facial and massage. Facial was amazing, loved it. When I checked out they just…read moresaid thank you and we'll see back soon for your massage. I would have scheduled another facial but wasn't asked. Missed opportunity. Got a massage from Tony (he was recommended by staff) and it was the worst massage I've ever gotten. Didn't feel like he massaged any muscle groups for very long. Just a lot of pressure put on my shoulders and hips etc. weird things done that I haven't experienced before. Like resting my head in a towel and rotating side to side. Let's just say I felt like I needed a massage after getting a "massage"

I was in severe pain in a few specific upper body areas. I set the appointment incorrectly in my…read morecalendar and had an another appt right after my massage. I panicked and almost took off. Glad I stayed. Massages are crucial to me and my career. Dermatologists and a great masseuse are so important to good health, less pharma. Loved the clearance table. I scored some awesome bath bombs at a clearance price. Stocking up for Christmas:) Taylor was outstanding and I am so grateful for the relief that you give. I made another appt and again, so happy I stayed. My client understood and all was well. Peace

Had such a good experience. Came into town and needed a last minute pedi sesh scheduled for the…read moregirls and I, and they got us in no prob. We decided on the #7 and were not disappointed. Extremely thorough and attentive. Thank you, B!

I should have listened to my gut as soon as I went in and saw that instead of soaking off my powder…read moredipped nails, the technician went in with a nail clipper and VERTICALLY CLIPPED THE TIPS. I think she was trying to break up the product, but in the process she broke my natural nails as well. Needless to say, the service went downhill from there and I was back only 6 days after having gotten my new dipped nails (on much shorter nails due to aforementioned damage) because they were chipped and cracked. I did get a refund but after I removed the product myself by slowly soaking them off (I didn't want them to do anything else with my nails), noticed damage on my nail bed as well. Save your money and your nails, go somewhere else.

New owner... been coming here for years and they were great! Today I was charged double for all my…read morenormal services.

Can I give zero stars? Talk about the worst nail experience I've ever had. Went in here on a…read moreFriday, the place was empty, that should have been a sign. Took my chances because it was the closest place to my house and also to my job. I figured if it was a good experience then I would come here again. Unfortunately, that was not the case. Within three days of getting my gel nails done they chipped and peeled. I went in and had them fixed, and now two days later I am sitting here with two more chipped and peeling nails. So I went in to show them my nails and ask for my money back. Both times I came in, the gentleman, I can't even really call him a gentleman, was very condescending and rude. He accused me of being rough on my nails and basically told me that it was my fault that my nails were chipping. He refused to give me back my money, and I told him I suppose the only thing I could do then is go online and write bad reviews. So here I am. Do yourself a favor, go somewhere else. There's actually an awesome nail place over off of Queensgate near Bob's burgers and brews that did a fantastic job on my nails last time, and is now the only place I will ever go.

Environment is chill. I feel like there is no judgement there, even though everyone one is at…read moredifferent stages and has different goals. You can tell several coaches there help clients. Great place to go work out at with a lot of different weight equipment options.

Been going to this gym for 3 months now! The vibes of the members are motivating and amazing and…read morethe staff is knowledgeable, very friendly, helpful & uplifting.

Z place is seriously so nice. Laura did such a good job on my massage, I think she's the first…read moreperson to go light enough to not cause pain in my sore spots but still actually work some tension out. And Ellie gave a GREAT facial. The towel warmer for my clothes was such a nice touch and I've never seen that before. And idk what the little nubby things she used on my face/scalp were but I'd literally pay for a 90 min session of just those. The rest of the facial was good too, but those things like elevated it to possibly my favorite facial ever.

I love the stylist that I go to at Z Place. She does a great job and is very personable…read more But I'm just about ready to find a new salon just because the front desk is atrociously managed. They answer the phone by placing the caller on hold without a word. *IF* you can get them to pick up after being on hold then they will answer one question such as "Does XXX have any openings for a trim in two weeks?", they will answer "No" and promptly hang-up so that you cannot ask about the following week or month. Often, the phone just rings and rings. This behavior has gotten worse over the past year. I'm not sure if it is an employee issue or a management issue.

I've been going for a couple months now and they always do a nice job and my nails don't chip or…read morebreak. Very happy

I had an awesome experience here. I was in tricities for a Doctors appointment and picked the first…read moreopen nail salon that I came too. Dan did an amazing job with my gel polish. It looks so beautiful that I have decided to make the drive to Washington every time I need my nails done. He really took the time to do a good job and make them last. I couldn't be happier.