The good:
1. You get a decent loaner car while you are…read moregetting screwed.
2. They did NOT steal the $13.50 cash I left in my car (thanks, guys).
The bad: They make you spend thousands of dollars unnecessarily and cause other problems while they needlessly replace parts AT TOP DOLLAR. Was told the "eccentric bolts" (I have to wonder if they mean "CONCENTRIC BOLTS"....a bolt with an offset washer welded on) used for the rear alignment were rusted and frozen in the rear control arms. Said that until both the bolts.....AND the control arms were replaced, it would continue to pull to the left. So, I paid over $1000 to replace both, and have them do an alignment. Still pulled to the left. Next they tell me it's from the "crown in the road". This means that the center of a road is higher than the edges, to promote water runoff. Think about that. You're driving on the right, the CENTER, or "crown in the road" is to your left, that should make the car drift to the RIGHT.......but mine went left. They said 2 people road tested the car and each put a dozen miles on it, and couldn't get it to pull either way, said that the car tracks straight. Funny thing was, it had 7.8 miles MORE on the odometer when I picked it up, not 24 miles. Took the car to Mavis Tire, and told them of my plight. They swapped the front wheels so the right was on the left and vice versa, now it doesn't pull at all. I spent over $1000 for NOTHING. The wheel swap was free at Mavis Tire.
No matter how "combative" this review may appear to the shop owner, you would think that a place which both sells tires, AND specializes in Japanese cars, would have AT LEAST TRIED swapping the front tires, before making me spend a grand needlessly on "eccentric bolts" new rear control arms, and a $110.00 alignment, especially after an alignment was already done. Also, anyone of NORMAL INTELLIGENCE knows that the "crown in the road" makes a car pull to the RIGHT, not the left.
I had new front axles and wheel bearings replaced at a different garage less than 2 months and 1500 mils ago, but still heard a "clank" when I put the car in gear (drive or reverse). All Japanese Imported Auto said the axles were bad and replaced them, another HUGE bill. Two days later, one of the wheel bearings started to make a growling noise. They claim it is not their fault, but this was a new bearing that failed very quickly after they replaced the axles. Dude said, "It's like musical chairs, when the music stops, whoever is closest to a chair gets a seat"......meaning that even though they were the ones who had just replaced the axles, I can't blame them for the bearing failure.
Stay away from these incompetent crooks!!!
