Having read the previous review, I felt Asia tailor would be the place to take my new camel hair jacket 8 weeks ago. It was not.
Ended up taking my jacket in the 2nd to the last week of Sept. All I needed was the sides to be taken in since the jacket was a bit boxy. Met with the owner, Ron, who seemed to be a "straight-shooter" as I noted in my diary. He said he could do the job and asked if I was in a rush to get it back.
Figuring it is not that hard to take in the sides, I told him to take his time, but as long as I got it by November, it should be cool. He wrote me up a slip with "will call" written on the "pick up" line.
And thus began my wait...
At 2 weeks I wondered if he had started it, but figured, since he had an award from the Honolulu Advertiser placed next to the threshold of his shop that he knew what he was doing. As he said before I left that first day, "he could really take his time on it," which I assumed, meant that he could really do a good job -- and who doesn't want that? Sacrificing time for quality is no big deal, I felt.
3 weeks passed.
Then 4.
Then 5.
At week 6 I called him and asked if he had worked on my jacket. I was quickly rebuffed by a "Who's this?" I went on to explain when I dropped off my jacket and who I was and was told, in less than a minute, that he was still working on it and that it might be ready next week. Then he hung up, no goodbye, no fielding any questions or concerns. Just slam.
I waited out week 6. And week 7. Still not a peep.
On Monday of week 8, literally 8 weeks to the day I dropped off the coat, I went down and asked for my jacket. He didn't remember which one it was, but when I described it to him, he said that he hadn't started working on it yet and that he could probably have it done in 1 week.
By this point I had had it and said I was going to take it someplace else. So what does he do? He fishes out from under a pile of other jackets ready to be tailored, removes the nice wooden hanger it was on and looks down at a motley collection of hangers on this giant wooden rack he has in his shop. Out of all the hangers, he chooses the most busted ass one you've ever seen: cheap, thin, off-white, something you'd get from the children's dept. at K-Mart!
Ended up telling him I didn't need a hanger, so what did he do? Handing my jacket back? That'd be logical and civil, right? Nope. He ended up folding up my jacket and then folding it over with his hand. (Imagine folding your jacket over, horizontally, forming a crease you don't want formed.)
Overall, a nightmare of an experience. Go someplace else! read more
