My wife and I rented from Citibrokers for years in San Francisco. They helped us upgrade from a…read morestudio to a one bedroom without needing to compete against the crazy renting market that is happening in SF. They were always attentive to our needs and we felt more than comfortable calling Tara anytime with questions or concerns. After renting with Citibrokers in SF, we moved and lived in an apartment in Los Angeles where we really found out how good we had it with Citibrokers. Seriously. I highly suggest Citibrokers.

I wanted to reach out again and compliment my building management, Citibrokers Real Estate Co. If…read moreyou are a landlord and want your tenants to be taken care of, I strongly recommend Citibrokers real estate, Justin runs a well-organized company with a quick response timing for repairs. I continue to be very impressed with their service! They have a professional team of contractors and office representatives. My representative, Ethan, is so kind and wonderful to work with. If you are a landlord and want your headaches to go away, this is a terrific management company that I would highly recommend. This might give you a chance to go enjoy a vacation to Hawaii free of concern or worry about your property. Thanks again to everyone at Citibrokers Real Estate. Your tenant, Fred Wallace

I had such a great experience working with Sierra! She was incredibly helpful, responsive, and easy…read moreto work with throughout the entire process. She made everything feel seamless and was always quick to answer any questions or help with anything I needed. Even after the process was complete, she was more than happy to help me with a tenant reference, which I really appreciated. Would absolutely recommend working with her!

They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

Thank you for everything! Including very prompt responses to any issue that occured at our home…read more It was a pleasure working with you, we truly appreciate it :)

Steven was incredible to work with! He was responsive over text and email, and was candid and clear…read moreabout expectations. He made our application and move in process a breeze. 10/10 recommend!

Jackson Group was my landlord for 2 years. Very low fuss, easy to work with, attentive to…read moremaintenance needs, and move out was a breeze. Shout out to Austin, who helped support on the move out, even offering to pick up a couple packages that were delivered to our old address. Among property managers the best I've experienced.

I lived at White Lily Flats when JCG bought it. They were very uncommunicative when they decided to…read moresell my apartment. they never told me. I had to ask when I began getting notices that my apartment was being shown by realtors if I was going to be allowed to renew my lease for a 5th year. They were indirect and would never give me an answer. Then, they told me they would work with me to have a new apartment on the 4th floor for a comparable price, which they planned to retain as rental units. They didn't do that. The only good thing about the whole situation was that I was allowed to break my lease and leave early with no penalty since they sold it without telling me. Or even allowing me the opportunity to consider buying. With that said, the 4 years I lived at White Lily under Dewhirst management were great And I highly recommend Dewhirst Properties.

There are great real estate agents, and then there are those rare individuals who fundamentally…read morechange what is possible for their clients. Janice Lee is one of those people. I genuinely believe that without her, we would still be searching for a home in San Francisco. When we decided to move to San Francisco, we were entering one of the country's most complex and competitive housing markets with very little knowledge of the neighborhoods, pricing strategies, or unique buying practices. We also needed to move quickly. After contacting several realtors, Janice immediately distinguished herself. She called us almost instantly and spent 40 minutes patiently explaining the market, answering our questions, and helping us understand our options. Before we had even met her, she had already demonstrated a level of expertise, generosity, and genuine care that we hadn't experienced elsewhere. What followed was nothing short of exceptional. Janice possesses an extraordinary combination of deep San Francisco real estate expertise, strategic judgment, relentless dedication, and genuine personal investment in her clients. When we traveled to San Francisco, she personally picked us up and spent extensive time showing us homes, explaining neighborhoods, and helping us understand what our budget could realistically afford. She listened intently, quickly understood our priorities and lifestyle, and developed an almost instinctive sense of which homes would be right for us. She didn't waste our time showing us houses that merely checked boxes. She helped us identify places where we could truly envision building a life. What sets Janice apart most is that she approaches buying a home with the same care and discernment you would want from someone making the decision for themselves. She wasn't focused on simply finding us a house or closing a transaction. She was determined to help us find a home we would love, feel proud to own, and know represented a sound financial decision. Her honesty was invaluable. She told us when a property was worth pursuing, when it wasn't, and why. Her extensive experience with renovations and remodeling allowed her to see beyond appearances, identify potential concerns and opportunities, and help us evaluate a home's true value. She respected our budget, never pressured us to compromise, and consistently prioritized our long-term interests over the immediate sale. We never questioned whose side she was on. Her responsiveness and attention to detail were equally remarkable. Janice was consistently several steps ahead, often having disclosures and property information ready before we even requested them. When we couldn't tour a home in person, she arranged video walkthroughs. When we needed financing guidance, she connected us with an exceptional mortgage lender. Her support team was wonderful, but Janice herself remained extraordinarily accessible and personally involved throughout the entire process. No matter when we reached out, she was almost always immediately available. She anticipated what we needed before we knew to ask. In a market like San Francisco, where timing, preparation, and sound judgment can determine whether you secure the right home, Janice's expertise is an extraordinary advantage. She didn't simply guide us through the process; she educated us, empowered us, and positioned us to make a strong, competitive offer with confidence. We never felt like we were navigating the market alone. Equally remarkable is the way Janice treats people. Regardless of budget, she makes you feel as though you are her most important client. Her patience, integrity, warmth, and unwavering commitment are rare. And unlike agents whose involvement ends at closing, Janice continues to be an invaluable resource, connecting us with trusted professionals for home improvements, repairs, and everything that comes with settling into a new home. The true measure of an exceptional realtor isn't simply whether they can help you buy a house. It's whether they help you make one of the most important decisions of your life with absolute confidence that your interests came first. Janice does exactly that. Looking back, I cannot imagine having gone through this experience with anyone else. Without Janice, I sincerely believe we'd still be searching, uncertain about our options and potentially compromising on what mattered most. Instead, we found a home we genuinely love, are proud to own, and feel confident was the right purchase for us. That difference is immeasurable. If you're searching for a San Francisco realtor or buyer's agent, Janice Lee is the person you want representing you. Her knowledge, integrity, judgment, and dedication set a standard that few professionals could match. She doesn't simply help people find homes. She helps them make decisions they'll feel good about for years to come. We are profoundly grateful to Janice, and recommending her is the easiest recommendation we could ever make.

Top-tier strategy and flawless execution. If you are looking…read morefor a real estate agent who is responsive, professional, and delivers world-class results, do yourself a favor and reach out to Janice Lee. Our experience selling a property with Janice was flawless from start to finish. At our initial consultation, she already had a meticulous comparative market analysis ready to go. What I appreciated most was her practical approach: she inspected the layout and precisely pinpointed what needed fixing to get the maximum price, while intentionally keeping our upfront cash outlays low. The results speak for themselves--we had an incredible offer the day after we listed! Her follow-ups were prompt, her execution was tight, and her knowledge of the local SF market is unparalleled. 10/10 recommendation for anyone looking to list their home.

Liz Pisco made the rental process easy which is appreciated especially considering how difficult it…read moreis to find a place in SF. She was always responsive and provided exactly what was required to submit an application. Thank you, Liz for helping find the perfect apartment for me!

I applied to a Rentals in SF listing a couple of weeks ago. After touring a rental unit and talking…read moreto the guy showing the place (Greg, Liz's assistant), I immediately applied online and paid an application fee. I was told the landlord was evaluating multiple applicants and to wait for the final result. I was eventually not selected. But instead of refunding me for my application fee, Liz simply told me that my materials were good for up to a month if there's another listing that I'd like to apply to. This was a violation of California law AB-2493, which states that the landlord must refund your application fee if you're not selected. After voicing this compliant, Jackie responded to me immediately and offered to help me get a refund on my application fee. I'm glad to know that there is indeed a process for rental applicants to get back their application fees if they're not selected. However, this overall experience has still left a nasty taste in my mouth. Honestly, this was the most difficult rental company I've had to deal with during my recent apartment search. I suggest Rentals in SF leasing agents provide applicants with clear guidance on the application fee refund process, if applicable. In general, the leasing agents can also do a better job of handling the overall application process because they left me waiting to hear back from the landlord and failed to provide insight into the decision process. This just gave me false hope that I was still getting considered.

I MISS DEALING WITH GEORGE AND CHRIS! I had always wondered how a realty management company could…read morehave such high reviews since people on Yelp love to complain and as a management company I know they deal with mostly issues and complaints. Somehow, people seem to forget all of the great things and focus on one negative issue (see below). Ah, human nature. Now I know even more why they have great reviews. They are a super team. We moved to a lovely new place that is sadly managed by another company. While our apartment is great, I am so used to the exceptional service and caring staff at George Goodwin that I am always quite surprised at the lack of concern with the current company. From our move in, to our move out 5 years later we had nothing but caring service. We had a very fair move out because we did APPROVED improvements and left the place in better shape than it was. They did not have to pay us back for some of it, but they did because they are so fair. We miss you and your whole team and hope that you can train our current management company on how to care.

Do not do business with them…read more The team had me book a flight from out of state to tour on a Monday. On Saturday, I woke up to the listing removed from Zillow. Upon reaching out it had been rented and there was no recourse and I was headed to SF. Unbelievable.

My wife and I used Fred as our agent during our first home buying process and we were extremely…read morehappy with our experience. Fred was extremely knowledgeable about the SF and the peninsula, and we knew that we could always count on him for good, non-biased advice. He was always happy to hop on call, and communication was great throughout the entire process. Overall would definitely recommend Fred!

Fred was introduced to us by our good friend. We got in touch with him immediately and he was so…read moreknowledgeable and helpful with navigating our real estate needs. He went above and beyond when selling our place. He can take care of the sale end to end as he has a good network of contractors and completely takes the stress off your shoulders. I highly recommend Fred for your real estate needs.

KeyOpp is for the owner who wants to unblind from the stress and hire a partner who operates at a…read morehigher level. What the CEO and owners have promised me they delivered without any issues. If you're lucky enough to work with Mr. Yu and his team on your San Francisco market rental property, you're in the best hands. Highly recommended.

CAUTION: They are a horrible property management company that is mostly smoke and mirrors. They…read moredidn't even have their own insurance to cover protecting property's they managed. Their staff left them because they were so poorly run. Ultimately, they were unresponsive with tenants and lead to a lot of tenant lawsuits. Make sure you vet them thoroughly if you are considering their services.

I lived in a Unif property for four years and never once had a single complaint with them (or a…read morerent increase). Maintenance was super smooth, putting a request in the app and they would come the next day every time to fix the issue. One time a roommate broke one of the blinds in her room, and our landlords.. replaced them with nicer blinds. When we were renewing our lease we got an email asking if there was anything that needed upgrading in the house or that bothered us. Eric and Allen were always very responsive, we get cookies on the holidays, 10/10 renting experience would rent again.

Unif has easily been the best property management company I've ever interacted with in the city…read more I've lived in one of their properties for 3 years. They are always incredibly prompt in handling my requests. They have been a lifesaver for everything from providing referral letters for future landlords and helping me with paperwork, to checking for mail that was sent to my old address and quickly addressing maintenance issues. I've even had to call them when I was locked out, and they responded promptly. To top it all off, they sent lovely cookie baskets during the holidays, which was a thoughtful and personal touch. Unif's team has consistently shown a level of professionalism and care that is rare to find. I highly recommend them as a property management company that is reliable, kind, and genuinely helpful.