who ever answered the phone very rude, got my food delivered with missing 5 things , called and she was very rude. went to pick up my remaining order and have to wait over a hour. read more

They don't take allergies serious enough. I notified the server of a shellfish allergy, and after sushi my throat started closing up. I understand the issues with cross contamination and I've been eating sushi for at least a decade. Literally had to run to the host stand, pay my check because the server never checked up on us and grab a Benadryl from the gas station next door. Don't go if you have any food allergies. read more

Second time in but same experience. We have tried a few different specialty rolls and they all taste the same and don't sit well for a day. Service is lacking and Manager or Owner will go to your table to see if you left a tip while you are still in the place! Asked for water for the table and was straight from the tap. There won't be a 3rd visit. Judge this book by its cover! read more

Worst customer service couldn't understand when trying to order because someone yelling in background then hung up on me when trying to explain my address cancelled order they tell me cancelled, then driver showed up 20 minutes later trying to get me to sign receipt I told him cancelled and to bring it back don't want it this place has turned it a joke never had problem before but never ordering again read more

BEWARE! Watch your credit slips if you get a delivery order! On 3 occasions last year, I noticed after going through my bank account transactions that the tip amount was increased. Sure enough, found out the driver was adding $2-$3 per time I was getting a delivery order. Mind you, I had already left a generous tip! After tipping $5, at one point they added an extra $4. After countless calls to management, which you can never identify who the manager there is, I got a credit. Stayed away from there for a while but ordered recently since they do have really good food and IT HAPPENED AGAIN! CROOKS!!!!!! I filed a report with the BBB, and I will be filing again. read more

Wow, super shocked at how good this was. My boyfriend and I are sushi maniacs and go everywhere for good sushi. From the outside this place looks sketchy as hell, even just sitting down I was very unsure of our desicion but let me tell you, don't judge a book by its cover. This place is stellar! read more

I so much wanted to like this place since there is not much "dine in" Chinese Restaurant experiences in Fall River. It would be less than a single "star" but I'm not sure how to provide a 1/2 star. I ordered a "udon" Asian/Japanese soup and the "house" fried rice. The "udon" was plentiful but awful. I took most of it home and disposed of it. The Fried Rice was cold and had to be sent back and cancelled as it smelled foul! My dining partner ordered the basic chicken tenders, fried rice and chow mein combo and indicated it was the worse he ever had. I tried the very "soggy" chow mein that had black beans-like substance mixed in which provided no additional flavor. Using nearly a whole bottle of soy sauce could not make palatable this extremely bad experience! read more

"Asia One" Has a Very Nice Cozy Red Asian-Themed Decor. Nice place to Bring Family, Friend's or Dates, because It Look's Somewhat "Classier" Than Most Other Fall River Restaurants today. The "Ambience" Is Good, Lowly Lit & Casual. And It Has A Large Sushi-Bar & Big Screen Tv's as well. As far as the Food Is Concerned, It's Pretty Good to Average At Most. Good variety of different types of Asian Fare. Although I think their Fried Rice Could Taste & Look Better (It's a little too Generic-Light Brown and Lacks Authentic Chinese Flavor) and Their Chow Mein Sauce has Bits of Black "Things"( Either Burnt Pan Scrapings Or Charred ??) ..And Lacks Pork & Good Flavor. The Egg Rolls Are Ok, But way too Thin & Small with not enough Shrimp or pork & Has too Much Cabbage-Filler in them! I like their Won ton Soup, Although It Could Taste Much Better. Other Dishes Are Average At Most, Nothing "Amazing" to Brag About though. Service For Take-Out Is Pretty Good, If It's Not to Busy. ( I Advise You Call Ahead to Order, for Faster Pick-Up). They Deliver As well. All in All? It's Ok for Fall River "Standards" of Today. I Do Like The "Diversity" Of The "Staff", Although I Still Think, Most Asian Restaurants Should Be Asian-Family Owned & Run. (Meaning Authentic Asian Cooks, (Not White people Trying to Cook Asian Food ) Lol .Sorry..It Usually, don't work for the Most part). And I'm Not Implying That Asia One does this, But I Know Of One "Other" Formally Great Chinese Restaurant On South Main St. (Under New Mgmt), That Now Does This! I've Noticed The "Difference!" & Change. But "Asia One" Is Good. But It Can Never Come Close to The Old Great, (Now Defunct ) "China RoyaL" Or The Old "Mark- Yu" Or Old "Mee-Sum" Of Yesteryear.( Up UntiL The 80's & early 90's) Sadly Those Days Of GREAT Chinese Restaurants In "Fall River" Are Gone. But Considering Most Of The Other Several Chinese or Asian Restaurant's Left In This City, It's Probably, Still One of The Better One's. If that's Saying Anything At All. With That Said "Asia One"..Keep Trying...It's Never too Late, There's Alway's Room For Improvement. read more

Worst service and dining experience I've ever had in my life. Went on a Tuesday night and it was dead with maybe 5 other parties in the restaurant. Had to wait 10 minutes for a waitress to even come by the table and take our drink order. The bartender sat there on her phone instead of making our drink until the other bartender had to ask if we were waiting for a scorpion bowl. After another 15 minutes our food came out before we even got our drink. The food was ok and the scorpion bowl was too until we found a fly in the middle of it. The waitress was not apologetic about the timing of our order or that a bug was in our drink. Needless to say, won't be going back. read more

Food is decent...Not terrible but could be better. Young man who answers the phone needs a lesson from the young lady who answers the phone. Or maybe he needs a new job. Sorry we're hungry and you're miserable. read more

We order once a week from here and never make a big deal about them always messing up orders and having bad customer service but last night we ordered and when I went to pick it up they gave me the wrong order. I was 30 mins away when i noticed so I called just to let them know which order I had since I figured they were looking for it by then but I wasn't driving back at that point to swap orders. The girl with black hair and glasses who always messes up then got defensive and told me I couldn't keep the order because it cost more than what we ordered and I could hear her also yelling back and forth with her boss who was mad at her for messing up in the first place. She said they had to come pick up the wrong food because the person it was for was waiting for it, like who gives someone food that already went home with someone else? I didn't even call to get them to do anything for me I was being nice and letting them know about the mixup and they were ridiculous about it. Finally the other hostess who is always nice and knows what she's doing came on and apologized. read more

Hands down Asia one is the worst sushi restaurant I've been to. I've given them multiple attempts. Once i was ignored, after being seated, for nearly half an hour and eventually left because no wait staff would even take a drink order despite the restaurant being nearly empty. Serve staff gets drink and food orders wrong regularly. And most recently their own website pricing doesn't reflect what they're really charging, spoke to a manager who couldn't have cared less about the falsity of his advertised prices vs. the actual prices. A difference of $13 mind you. There are far better places within a 15 minute drive. I strongly recommend avoiding this place. read more

I ordered food and waited 1hr for them to deliver the food to my work place. I paid for the order(which the prices went up BIGTIME) to find out the order was half filled and nothing was correct. The Asia One worker went over the order before I hung up the phone, so I don't understand how if was not correct. When I called them back to let them know it wasn't correct they were suppose to send the correct order as soon as possible. After 3 phone calls and 2 hrs later I received the order which was cold and did not taste good. This restaurant has lost business with myself and my fellow co-workers. Never will we order from there again!! read more

Ordered a pretty simple delivery order, when it was delivered 45 mins later it was ENTIRELY the wrong order. I called to get it straightened out, not only did they want the wrong items returned (which I'm pretty sure is illegal in mass) when it got here it was only half right AND the driver tried to collect payment again even though I had already paid 32.00 + tip and only gotten 2 soups and sushi (the wrong order). Needless to say I didn't pay twice and it won't happen again. 2 screw ups in 1 delivery on a Wednesday? I mean what would have happened on a Friday? That's all. read more

First time there and my fiance and i liked it alot.. They were alil under staffed for a busy friday night but food was very good and sushi as well.. read more

Let me start by saying this is the first time I've ever written a review ever- good or bad. I've only ordered delivery from this place, last night was my fourth and last time. I ordered food around 8pm on a Sunday night and was told it would be 40-45 minutes. I waited an hour before I called to check my order and was told that it should be here any minute. 45 minutes later I called again hungry and annoyed and was told that the delivery guy had left a long time ago but instead of giving me money off this order or comp'ing me this meal I was told that I could get 25% off my next pick-up meal. First of all, the take-out menu offers the same deal as part of the "grand opening" so basically they weren't doing anything about the 2 hour wait for food on a Sunday night at 8pm. I ended up canceling my order and very unsatisfied I took to Facebook to voice my disappointment and frustration with the manager's lack of customer service skill/knowledge. My comment was deleted within minutes and I was blocked from making anymore comments on their page. As a social media consultant this is the worst business move you could make. This place has HORRIBLE customer service practices and will NEVER get any of my business again. As a side note, after the third time I ordered take-out I realized they charge you a $5 delivery charge which I was never informed about so I was tipping 15% on top of that charge FYI to those of you who wanted to deal with these idiots! Since I will be telling all of my friends and family to never order from them again, they lost a considerable amount of business all for a measley $40 order they were unwilling to discount or comp. Jacky's Galaxy food and sushi is 1000000 times better anyway!! read more

I've had 3 experiences with this establishment. The first was in the actual building with a friend, where they got my friend's order wrong and denied it, and forgot a portion of my order. The second was a delivery and pretty fair. But this last experience? Nightmarish. I placed my order for delivery at 8:30 and wasn't given an estimate on arrival time. After an hour, I called back wondering about my food. They said it was already on its way. 30 minutes later, I called back, still waiting for my food. It showed up 10 minutes afterwards when my place is just 10 minutes from the restaurant. An hour and 40 minutes for 2 rolls of sushi and a miso soup. Even after all this, they tried to "compensate" me with a 20% discount on a $15 order. Yeah, no. Glad to know I won't be eating here ever again. read more

Service was better tonight. We sat at the bar. The food was excellent. Sushi and apps. Spider roll and Buddha rolls were amazing. Bar tenders were attentive and the timing of the apps and meal was better than usual. The people next to us had my fav revolution shrimp with scallops. It looked awesome. We will go back as we always do. read more

Terrible Service. Regardless of being specific around an order and condiments, they are beligerant about what was asked for and what was received . Buyer beware. Very difficult to deal with, read more

i went in there with my gf (who is a different race) and the waitress treated us like a sack of shit while the table next to us with a bunch of yuppie 20 yr olds got the golden treatment. the food is eh, and the service is below average. I would never go here again. and for our waitress ping ping or ling ling whatever your name is don't be jealous cause my gf is prettier then you read more

Nicer atmosphere than expected, food good and reasonably priced. Bartender G is great even though he's a Ravens fan.... Will come again..

Ordered a D1, D3, lobster sauce and pan fried dumplings. The reason why this got 2 stars instead of 1 is because of the dumplings. The ribs and steak stick was extremely dry and not alot of flavor. The chicken fingers are extremely over cooked. This was a last resort as our normal Chinese restaurant isn't open on Tuesdays. First and last time there. read more

Ive never actually dined in here, the fact that they're trying to push high end Asian fusion out of Copper's had me skeptical for a long time. However, some friends convinced me to try takeout a few months back, and I've been hooked ever since. Tasty, affordable, and a really solid selections of choices. Try the fresh rolls and scallion pancakes! read more

It has been quite some time since I have found a great place to have sushi but Asia One has great sushi! They menu has a great assortment of rolls! I have tried a few different options and have yet to find one I don't like. The staff is very friendly & the service is quick. I love watching the sushi being made at the bar. I have also had delivery service from them and couldn't believe they drove all the way out to my house! The Driver was very courteous also! My kids even love going to Asia One for their chinese food & of course using the chopsticks! read more

Service is an issue, bar and wait staff don't communicate, and bar staff was almost ignoring patrons on purpose... We received food BEFORE we received drinks, silverware or napkins... Not a good experience, this restaurant has a nice atmosphere with abysmal service. read more

I have never had worse service in my life. I placed an order for a Pu Pu Platter at 7:44pm. The woman who took my order told me that the delivery time would be 30-45 minutes. It was a Friday night so I thought that was a fair amount of time, More than an hour later my food had still not arrived. I called and they told me it was on it's way. 10 minutes later, when my food had still not arrived I called them again and asked if they would comp my food because of the 74 minutes delivery time. While I was on the phone with the restaurant I heard a loud banging on my window which was the delivery man who claimed he could not see the buzzers on the front of the house. The woman I spoke to said that they would offer me 25% off for my long wait so I told her that I would simply give the food back to the driver and my first time trying them would definitely be my last. The worst customer service ever AND the delivery driver bangs on your windows 74 minutes after you place your order!!!!! read more

One star because there's nothing less. We've tried this place a few times over the past few years and never much liked it but it was ok. Tried it tonight for takeout and it was beyond horrible. Food was awful, cold, and took over an hour. I called back to ask where the order was and was told they spoke with the driver and he was sitting outside of my house. I go outside and the delivery driver was horribly rude and unprofessional. He told me to "relax" when I was annoyed that I had to come outside to get my order while he sat in the car! Proceeded to tell me it wasn't his fault because he wasn't familiar with the area - I thought that was a prerequisite to being a delivery driver but guess I was wrong. By the way, there is a very large, well-lit sign with my house number on it that he ignored. I phoned the restaurant to complain about how rude the driver was. A few minutes later, the driver called me back (not to apologize) to tell me he was 26 and I "better not" call his employer and try to get him fired. This place was never great but it's moved to horrible! Lousy food and rude, surly employees. No thanks! Take your money anywhere else! read more