They can stop selling defect equipment half installing people equipment stop the lies this company…read morewas all ready sued it publicly information they customer service is poor they unprofessional they are scammers yes they are they need to be audit they screwed me good the tech did a shitty job all together I was charged 1399.00 F-----g dollars the doorbell camera gos off line F--k Vivint

Didn't even get past the quote. Ran my credit even though I said I was not interested in financing…read more I was told that if I wanted to pay up front I could not custom select the equipment that I needed. Instead I had to choose from a package that included items I did not need. But if I financed it I could choose my equipment. Very strange. They basically try to force you into financing so they have you under contract and can lock you in. Suspicious. Seems like this company may have some shady business practices!

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

The Technician (Mike) knew what he was doing. Very efficient and assisted me with floodlight cam…read moresetup (both with the cam Ring app settings. I will be a returning customer.

How is it that ADT has been removed from our residence for months now, but keep getting monthly…read morereports our system is fine and communicating fine with ADT? The complete system was removed with the batteries. This is scary for someone who has your system thanking all is great when ADT sends out false reports. Is ADT really a safe system??????

Terrible service. My doorbell camera disconnected a month ago and has been flashing. Many…read moreneighbors have asked me about it. I ran through there trouble shooting steps. No benefit. I found a chat service tech service on the internet after searching for a long time. The guy ignored me for 40 minutes, gathered some essential info. Then I told him I had somewhere to be in 30 minutes. He said "sir, it takes an hour to go through the trouble shooting protocol, not 20 min". I said "we have already spent an hour!" Now I'm trying again, 70 minute hold time. I don't have time for this. My neighbors think my red green blinking doorbell light is just normal. It's been going on for so long. Total trash. Don't even start with ADT.

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

We called several companies to get a tv installed. Tommy answered right away which was greatly…read moreappreciated. Excellent service!! Definitely hire Tommy to take care of your tv mounting.

Made the appointment through yelp and showed up right on time to assemble ikea furniture. Job was…read moredone diligently and quickly. Thank you.

Ben is a genius! I would never even THINK about calling anyone by Ben. On time, professional…read morequality service that can't be improved upon. If you need on time, professional audio/video service. Just call Ben. You can't do better, and there is no need to even try. Ben is GREAT!!!

Ben did an outstanding job mounting our TV. Extremely nice guy, who provided excellent…read morecommunication as well as recommendations on the best mount for our particular situation. He responded to my questions promptly, arrived on time, and best of all did an awesome job with the installation-- the TV looks great. I am very happy with his work and would absolutely recommend him without any reservation.

This company is as good as they come. Well informed about the latest technology they help us stay…read moreon the cutting edge. They have great customer service and stand behind their work 100%. I recommend them whole heartedly. Stephen

Very, very happy with the purchase and installation of our new home theatre system. The price was…read morereasonable, especially considering the installation of a fairly complex system, which is beyond the capability of all but the most "electronically-handy" homeowners (myself included). Since we were moving from Northern Virginia, we were dependent on the recommendation of others -- and John (the company owner) was exceptionally responsive to our questions and timetable. (I particularly appreciated the fact that John permitted me to have a new TV shipped from Amazon directly to his shop, since we were "on the road" between homes and not yet in the local area.) The installation team -- Kevin and Cortez -- were on-time, polite, professional, and very helpful in walking me through the system operation. Moreover, John personally followed-up the very next day to ensure we were satisfied with the installation -- that's great customer service! I'd unhesitatingly recommend Spartan Pro-Tech, LLC for all your home theatre needs in the South Hampton Roads region.

Outstanding Service. Stephon Cuffee came out to our house 5 times, 5 TIMES !! Poor guy, 1st time…read morehe got the contractors, 2nd time got got me in the middle of demo, 3rd time I got hubby''s day off wrong, 4th time hubby was in the shower, 5th time, I called him and he happened to be in my area. He never gave up though and...he kept coming back, unlike all the others. He is an excellent consultant and very knowledgeable. He helped us make our decision and he took the time to listen to my concerns and didn't push the sale! My technician, Anthony Wilson, also a great professional. Did a great job on my install and explained everything to me and made sure I was comfortable with the new equipment. Great customer service!

My doorbell cam hasn't been working for 3 weeks now. Every time I call they tell me they'll send…read moresomeone to help but no one has done anything to fix it. The customer service is awful. Unfortunately we still have 3 years left. 100% DO NOT RECOMMEND. Don't waste your money. Go with ADT.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.