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Superior Services

3.0 (8 reviews)
Closed • 8:00 am - 4:30 pm

Services - Superior Services

Damage restoration

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Baseboard left undone

In June 2020, I was referred to Contractor Connection for a homeowner's claim from State Farm Insurance after the washing machine hose broke and flooded my downstairs area. Contractor Connection referred me to a company by the name of Superior Contracting Service, Inc at 214 Pennsylvania Ave, Virginia Beach VA. I had previously received a quote from Duane with ServPro, who provided EXCELLENT SERVICE (and I cannot stress to you how excellent he & his crew are); however, ServPro wasn't listed as a preferred provider with Contractor Connection so I went with Superior Contracting in order to have the 5-year work guarantee. My mistake! Let me first say that I would be wary of Contractor Connection's referrals because neither they nor State Farm will be there to resolve any conflicts or issues, should any arise. Secondly, the name is pretty ironic because there is nothing SUPERIOR about the service that you'll receive from Superior Contracting Service. The project supervisor, Derek Lambert, will assure you that they can do the work; however, I'm not sure how he ever knows if the job is complete or if quality work has been performed because he doesn't come to inspect the work after his workers. I had to send him an email with pictures of the incomplete work in order for him to resend his workers back to finish. For example, a worker left a section of baseboard out in the laundry area. When I asked why the water heater was being installed and the baseboard was not finished, an employee advised that it would not be noticeable since it was hidden behind the water heater. This same employee drained the hot water heater on my front porch and allowed the rust water to go under my vehicle and remain in my driveway. Needless to say, I notified Derek and sent pictures, and he sent someone to pressure wash my entire driveway. Unfortunately, it is now near the end of February 2021, and I am still waiting for some smaller work to be completed. As a side note: Be wary of any repair company that charges a fee to use a credit card (at least you could dispute the bill if you paid with a credit card). Also, go with a company that does not make you pay HALF up front like Superior Contracting Services does because that locks you in with that company since you've already given up your hard-earned money. I guess that they don't mind waiting for the other half of the payment though - since I'm still waiting for the rest of the work to be done! My recommendation: Duane with SERVPRO 757-431-1400 will get the work done to your satisfaction! Learn from my mistake and go with a company that is going to perform the work to YOUR satisfaction!!

This is our roof after they claim to have "repaired" it. They are still expecting us to pay for their faulty repair.

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Monarch Building - the owner

Monarch Building

(4 reviews)

I have had the privilege of working with Monarch Building on a couple different projects. The first…read morewas adding a deck to the rear of the house in place of the old stone patio. The professionalism, quality of work and attention to detail was fantastic. The second project was a bathroom remodel following a failed remodel done by another contractor only 4 years prior. Tony and Terry came in, assessed the situation and presented a plan on how to take care of everything. Again, the quality of work and attention to detail was beyond reproach. Yes, it was an expensive project, but their work justifies the cost. I will without a doubt, hire Monarch Building for all future projects! If you're in need of a contractor, and one that cares about his clients as well as the quality of work being provided, Tony and Monarch Building should be your go to. Icing on top, Tony and crew will even play with your dogs and set them at ease with them being around doing work on your property.

We felt so lucky to have found Monarch Building when we bought our new home. After closing, we had…read moreabout a month before moving in. Monarch was able to repaint the entire interior, replace all the carpet, and convert a combo tile/carpet floor to LVP in the span of three weeks. Their work was excellent quality and Tony was wonderful at coordinating the projects to be sure things were done correctly and in a timely fashion. He was also very practical and made great recommendations that stayed within our budget. We plan on replacing windows in the next couple years, so he advised against any repainting any windows so we wouldn't be paying for them twice. This was our first home and some of these decisions I needed guidance on. Tony and Monarch Building helped us though the process and truly made our home feel like our own.

Superior Services - contractors - Updated May 2026

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