Call United Restoration first and always for any work, and if you pick any other restoration company....Good Luck... you will need it. Call United Restoration and make sure they send out Lawton !!! United Restoration turned my kitchen nightmare into a dream kitchen!! They were OUTSTANDING during the entire process. If you have USAA just call United Restoration. Lawton did a fantastic job walking me through the claim process, provided recommendations during demolition and rebuilding and expertly managed all of the trades (electrical, dry wall, plumbing, construction, painting, floor team, mitigation...). Lawton's thoroughness and attention to detail prevented any rework or mistakes. Our renovation was not simple - we removed the sub floor, removed a wall, all new flooring downstairs, extensive electrical work and got pre-existing issues up to code, rerouted plumbing, new counters, cabinets, ripped out a sliding glass, put in French door, side lights, a coffee bar and bourbon bar, all new appliances. Not to mention all the scheduling of City inspectors. read more

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United Restoration is best seen as a company that is honest, hardworking, dependable, and fair priced. Our family has always went with them for our renovation and repair needs. They don't pressure and exaggerate the price /problem just to lock in a sale. Clay Simmons has created a resource for homeowners that is built on integrity and good morals. read more

This Realtor/ Teacher woke up to what I thought was heavy rains! To my surprise, it was raining in my Kitchen! Pipe busted. Shin high water through the whole kitchen,bath, part of family room carpet saturated, and even into the dinning room! Water gushing out so fast! Hubby rushes to the street to turn off the water , as I start to mop. Upon his return. He's wet vacuuming ! The last two years has been a very trying time in my life. Mom gone, being misunderstood, and targeted on many levels, to having surgery in August and it's still not well. Doctor said " could be some nerve damage", while still working Real Estate! And Teaching! YET I STILL STAND! NO WEAPON FORM AGAINST ME SHALL PROSPER! Thankful for Rance, Rusti Ruiz ,and his team for coming out after a flood/ pipe busted redoing my entire home, to include the kitchen floor area. They dug out what appeared to be tile , but it wasn't! It was a long and hard labor to dig out the old flooring. Once they cleared out all of that old floor the new floored was layed on concrete! a bit ago, so it could withstand a time like this! To our local plumber who is excellent at his craft. He is absolutely wonderful to my husband and I. Dorothy Wimberly ,to our go to guy, for his knowledge in so many areas, Nancy Pena . We love and thank each one and their partners for the outstanding service we have and continue to use. I'm still blessed through it all. read more

I am updating my review of United Restoration. I haven't had any personal experience with the company since my original review but I have recommended them to a couple of other people who used them and both were very happy with the results. This company is awesome and amazing. I highly recommend you call them if you need help with storm damage, fire damage, mold damage or water damage to your home. This company can do it all, even new construction. This locally owned and operated company has an emergency response team available 24/7 every day of the year to respond quickly to your emergency. They will work with your insurance company to restore your home as quickly as possible. A neighbor's tree fell across power lines and caused damage to my house. I had never experienced something of this nature and really didn't know how to proceed. My first inclination was to repair the damages myself but when I climbed on my roof and into my attic I felt the job was more than I could handle. I called my insurance company, since the house was livable and water wasn't getting inside the house they took a couple of days to send an adjuster out to inspect the damage. The adjustor told me the next step was to call someone to repair the damage. I asked for some suggestions but he said he could not ethically recommend any particular company. While driving to work the previous day I had noticed a United Restoration van on the road. From the wording on the van it looked like it could be a company to call to repair my house. I snapped a picture of the van with my phone so I showed the picture to the insurance adjuster and asked him if he was familiar with them. He said he had worked with them before so I looked them up on Angie's List and saw their stellar reviews and high ratings so I gave them a call. I had phone contact and some email communications with United Restoration and everyone I dealt with was very friendly and professional. The job turned out not to be a very big one but they made the repairs in a timely manner and did an excellent job for way under the estimate. They also took care to clean up the mess and even left me with some of the excess shingles and wood they didn't use. I really appreciate everyone I dealt with from the office personnel to the field manager Dwayne Bowman who even gave me his cell number to call after hours to Jim and Gordy who performed the repairs. Each and every one of them was a pleasure to deal with and relieved the pressure I felt from a stressful situation. Thank you, United Restoration. read more

We cannot say enough good things about the services provided by United Restoration in the recent remediation and remodel of our master bathroom. United Restoration was referred to us by our Insurance Company when an A/C leak resulted in our having to have the ceiling and part of 1 wall removed. They arrived promptly and removed the ceiling and wall (before it collapsed); dried out the ceiling and walls; and cleaned up the mess before finishing for the weekend. We couldn't have hand picked a greater crew to work with! After a few weeks we began the remodeling process with a newly assigned Project Manager who took care of scheduling all technicians and acquiring the necessary materials. All we had to do was pick out what we wanted! Over the course of the next 2 weeks the various technicians (electrician, plumber, drywall installers, tile installer, painters, etc.) were scheduled. Each of them arrived on schedule and worked diligently throughout the day, always cleaning up before leaving. During each phase our Project Manager would stop in to check on the progress which was very reassuring. After all was said and done we met with our Project Manager to review the work; what was being paid by our insurance; and what we would be responsible for. I venture to say that our project was a complete success and thank United Restoration for their guidance and professionalism along the way! read more

A vandal shattered our front storm door. United Restoration removed all glass (taped the glass in the door first), vacuumed inside and out, gave me the retaining strips (a Pella Door) and left the job spotless. I highly recommend them. read more

My insurance company called United regarding water under my house on 4/1/21. A company service tech came out the next day. I had trouble getting the tech to focus on my problem because he was more interested in talking about buying my house and promoted cutting out the realtor. Then I had to listen to him talk about his career as a band sound engineer until very recently. (It made me nervous to know this middle aged fellow is only employed here because the band business has gone south.) Finally he went under the house and said "there's a lot of water". Each of the 3 times he came to my house, I have had to listen to him talk about himself and try to redirect the conversation back to my problem. Today is 4/12/21. Th company has not done one thing to mitigate the water. Today I went to see the owner. After listening to me, he said "we're going to decline the job". Meanwhile I am 12 days down the road with no work done and am having to start over. Very, very displeased with the response from this company. read more