They can stop selling defect equipment half installing people equipment stop the lies this company…read morewas all ready sued it publicly information they customer service is poor they unprofessional they are scammers yes they are they need to be audit they screwed me good the tech did a shitty job all together I was charged 1399.00 F-----g dollars the doorbell camera gos off line F--k Vivint

Didn't even get past the quote. Ran my credit even though I said I was not interested in financing…read more I was told that if I wanted to pay up front I could not custom select the equipment that I needed. Instead I had to choose from a package that included items I did not need. But if I financed it I could choose my equipment. Very strange. They basically try to force you into financing so they have you under contract and can lock you in. Suspicious. Seems like this company may have some shady business practices!

We called several companies to get a tv installed. Tommy answered right away which was greatly…read moreappreciated. Excellent service!! Definitely hire Tommy to take care of your tv mounting.

Made the appointment through yelp and showed up right on time to assemble ikea furniture. Job was…read moredone diligently and quickly. Thank you.

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

The Technician (Mike) knew what he was doing. Very efficient and assisted me with floodlight cam…read moresetup (both with the cam Ring app settings. I will be a returning customer.

Outstanding Service. Stephon Cuffee came out to our house 5 times, 5 TIMES !! Poor guy, 1st time…read morehe got the contractors, 2nd time got got me in the middle of demo, 3rd time I got hubby''s day off wrong, 4th time hubby was in the shower, 5th time, I called him and he happened to be in my area. He never gave up though and...he kept coming back, unlike all the others. He is an excellent consultant and very knowledgeable. He helped us make our decision and he took the time to listen to my concerns and didn't push the sale! My technician, Anthony Wilson, also a great professional. Did a great job on my install and explained everything to me and made sure I was comfortable with the new equipment. Great customer service!

My doorbell cam hasn't been working for 3 weeks now. Every time I call they tell me they'll send…read moresomeone to help but no one has done anything to fix it. The customer service is awful. Unfortunately we still have 3 years left. 100% DO NOT RECOMMEND. Don't waste your money. Go with ADT.

Great experience! The Johns Brothers team has always been very helpful & knowledgeable.read more

So far so good! I worked with Jodi at John's Brothers (JB) in getting a quote and information on a…read morenew security system. I've had ADT for years but for what my needs are now, ADT couldn't deliver and that what prompted me to shop around. When Jodi came to my home and did the walk through, she was knowledgeable in what equipment I would need. Come to find out she worked with JB for over 30 years! So she knew the inside and outs of security. Within a day, she sent me a quote and info video of the panel that will be installed. Day of installation, Willy was my technician and he was very friendly and respectful of my home and space. He set up his work area nicely with all his tools and equipment and walked me through what he will be doing. During our small talks, he mentioned he worked for JB for 20 years! That speaks volumes when you have long lasting employees. It tells me they take care of their employees and in turn they will take care of their customers. Everything was sent of nicely and after installation, Willy assisted me in getting me the App up and running on my phone. He walked me through all the sensors and panels. So far it's been working like it should. No issues. I'm able to disarm and arm my system whenever and wherever I am. I get to look at my front door camera without any issues connecting to it. John's Brother has been a good security company so far, hopefully they will stay at high star for me after the bill comes in LOLOLOL!!

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

This company is as good as they come. Well informed about the latest technology they help us stay…read moreon the cutting edge. They have great customer service and stand behind their work 100%. I recommend them whole heartedly. Stephen

Very, very happy with the purchase and installation of our new home theatre system. The price was…read morereasonable, especially considering the installation of a fairly complex system, which is beyond the capability of all but the most "electronically-handy" homeowners (myself included). Since we were moving from Northern Virginia, we were dependent on the recommendation of others -- and John (the company owner) was exceptionally responsive to our questions and timetable. (I particularly appreciated the fact that John permitted me to have a new TV shipped from Amazon directly to his shop, since we were "on the road" between homes and not yet in the local area.) The installation team -- Kevin and Cortez -- were on-time, polite, professional, and very helpful in walking me through the system operation. Moreover, John personally followed-up the very next day to ensure we were satisfied with the installation -- that's great customer service! I'd unhesitatingly recommend Spartan Pro-Tech, LLC for all your home theatre needs in the South Hampton Roads region.

Lane is the owner and what an amazing guy he is! I contacted this company for tv installation but…read moreended up with a jack of all trades! I also needed ceiling my lights installed in my apartment and he had no problem doing so. Service was prompt and we even shared a few laughs. Great guy and team. Plus his prices were more than reasonable. 10/10 service would recommend and use for future services!

From the owner: At Tiger Tech Consulting LLC, we provide expert audio/visual installation, low‑voltage indoor and…read morelandscape lighting, and reliable networking and server solutions for homes and small businesses—delivering modern, high‑quality technology with precision and care.

Tri-Tronics came to my rescue again today. Over the weekend one of my security system sensors…read moredeveloped a fault before the system was activated for the night. I heard nothing but kept getting automated calls from Central Monitoring. If I didn't get to the phone in time both my trusted contacts and I got text messages. It became awful in the hour before midnight with one call after another. After the system was armed & I was in bed I received a call from a real person at Central Monitoring. It was about 1:30am. So I asked her if she could turn off notifications for that sensor until I could get Tri-Tronics out to correct the problem. After confirming my identity she did just that. When I got up this morning (late from lack of sleep) I called and spoke with Alexis, the owner. She promised to send Justin, my and the dog's favorite technician, out within the next two hours. He came even sooner. Justin reset my system, which he said could possibly correct the problem. He also offered me option of ordering a new sensor, which is the option I chose. At my request he turned off the errant sensor to assure the problem didn't reoccur before the new sensor arrived, Once again Tri-Tronics came to my rescue quickly. The system has made me feel so much more secure since my husband died. The value versus the cost of the system over the years has been immeasurable. It has just continued to work with sensor battery replacements every few years. Thank you Tri-Tronics, and especially Alexis & Justin. You have made me feel so much safer. I highly recommend the choice of this local business if you're considering a security system.

The house we bought has this system in it. We didn't have…read moreto set up anything new with it. But our experience almost 2 years has been great. They always respond to any mishaps of button pushing or forgetting to disarm the alarm. Very satisfied with this company and glad we didn't go with ADT.

The owner James Short showed and explained several parts of my fire suppression system and other…read morevaluable information. Saved several hundred dollars with his advice. Definitely recommend

From the owner: Hampton Roads Fire Protection is a leader in the fire protection industry. Also known as HRFP,…read morethey install, service and inspect fire suppression systems, fire extinguishers and emergency Exit/Egress lights. Locally owned and operated by a retired veteran who is fully licensed and certified in the state of Virginia. If you are looking for fast and professional work, give HRFP a call today. You have a choice when it comes to fire protection, choose a company that is local and will make your companies safety there top priority.