I had a surprise issue this morning with the electrical panel with all the breakers. It was making snapping noises as all the lights flickered in the house. Pretty scary with no idea exactly what was going on. I rolled the dice and called cole's based on the other Yelp reviews as well as post on the website. My first impression was positive as the dispatcher that I called was concerned and also informative. She gave me a good idea of the work already on their schedule and when they could arrive. We shared a laugh about the local roads nearby and just really connected from the first minute. When Jay and Seth arrived they were both very professional. In a matter of minutes I had explained what happened they asked some critical questions so they could start their analysis and they dug in. They tested each of the switches in my panel, they checked outside at the electrical meter to see if my power company was the problem, and they ultimately decided that one of the breakers was bad. At that point they were able to show the buzzing that indicated the breaker was bad. We tested by applying load with different appliances in the house. Everything worked out and the job was done. Total cost was less than $300 which is a great price for any electrical visit but most importantly matched what I was supposed to expect. They also were responsive and quickly scrambled to my service call with limited delay read more

I had two outlets installed in my sunroom. Outstanding communication. Quick service. Cleaned up after themselves. Highly recommend.

I've had these guys over several times to update and add lighting and fans in my home during and after construction. Always on time and very neat and clean. They have great teams that work really well together. They create a great work environment when they're at my home. I appreciate that they do a great job and seem to enjoy their work. But I would have never had them over if their administrative ladies in the office were not awesome at what they do! I could not be more pleased. Best all around team by far! Only Cole electric for our family and I recommend them all the time! read more

Had several rooms without power. Crew arrived within 24 hrs of call. After 1:15, couldn't determine cause, then sent master electrician 2 days later (we were not in urgent situation). Problem discovered 15 minutes after arrival. We were not charged a 2nd service call- total cost was very reasonable and all personnel were friendly and professional. Would use again without hesitation. read more

Discovered unexplained power outage in 2 rooms. Cole Electric came to us within 24 hrs. Spent 1:15 initially and couldn't find answer. Sent a master electrician 2 days later (we were in no hurry). Problem found in 15 minutes. Reasonable cost, very friendly staff. Charged for only 1 service call, and made several good recommendations. Would use again and highly recommend. read more

Cole Electric is the only Electricians I will call in town. The service technicians are friendly, respectful of your property, your time, and so knowledgeable. Cole Electric is not your average 9-5 electrical contractors. They are there when you are in need. Call Cole Electric for your electrician needs. read more

Cole Electric's Mason Whitehurst and his crew were able to show up early (which I heartily approved) and get right to work tackling three separate projects. In under an hour, they installed a surge suppressor on our power panel; installed a GFCI breaker for our home office; and repaired our malfunctioning doorbell. The Cole Electric team, as always, was professional, fast, and considerate (for example, always seeking permission to kill power to part of the house before tripping the breaker). Their rate, given the high caliber of their work, makes them a fantastic bargain and ensures that they'll always be our top choice for any home electrical project! read more

Cole electric was the only one that answered. Dilloway and Parker never answered. I left 2 messages each. Cole electric came in and gave me a choice of options and did the work. read more

I received a reply to my initial review with a bunch of justifications for charging $175 for essentially visiting our home to look around for an hour and tell us they couldn't do the work. Some facts to consider: My husband had to assist and guide the electrician with his work and they still charged $175 for work that we could have done ourselves. They only followed up to provide a fix after I left a negative review and offered to charge us over $600 in addition to the $175 we already spent for the work they didn't do to put wire molding up...something that someone as delicate and precious as me could do cheaply and in an hour and still do beautifully. I've never had a company offer me the chance to pay them $600+ in order to make amends before. read more

Hey Andy, there's seems to be some confusion about my Husband's review so I'd love to clear it up. My Husband a river was in fact the one to hire you, but I was the one there who helped with all the "work" that was done. Let me say that the technicians that came out were great people and knowledgeable and kind. They did indeed spend aproximitly 45 minutes helping looking around with me for where that switch went to and then had the decency to tell me when the job wasn't doable as originally envisioned. They then recommended against further work that would damage our property and not give us the result we were looking for. The one star review from my Husband (and now myself) comes from the fact that the technican then informed me that the looking around which included looking at some plugs, unscrewing two of them, and removing one small hanging light to check the wires, all of which I helped with would cost $175 dollars because of policy you set, Andy. That was the first problem. The second problem is when you asked me to tell my Husband to remove the review and suggested that we do $600-700 dollars more of work for an outcome that isn't want we wanted and you would give us a "discount" on that to make it right. To me that just means you'll charge $600 and tell me you gave me a $100 discount. Besides that the Fox you recommended was nothing like the work originally wanted done. The third mistake you made was writing a catty response to my Husband where you referred to me as his "partner" and attempted to undermine all of his concerns instead of addressing them. In short: this would have been a five star experience except that the office has predatory billing practices and poor customer service. Heads up: if a technician comes to your place from Cole Electric you will owe them $175 no matter how long they stay, or what they do (or don't) do. read more

Cole Electric Services - This is the light switch they did nothing to that cost $175. - Electricians Near Me - Virginia Beach, Virginia

These guys were great! We had a couple things we needed to get fixed and they took care of it fast. They took the time to explain everything and also pointed out additional things they could take care of while they were there. Setting up the appointment was easy and they kept us updated through text before they came to the house. Also we paid extra to use their weekend service so we could just get the repairs out of the way. The pricing was the best out of the 3 quotes we received from the other companies. The guys were very friendly and knowledgeable and didn't try to upsell us on anything. We will definitely be using them in the future! read more

Cole Electric has done a couple of jobs for us in our home and they are excellent. You really can't ask for a better company. They put an electrical box in for us and replaced a switch that went out on our gas fireplace. They are extremely timely, clean up when they leave, friendly, and they do a great job. Thank you so much guys and thank you to Ashley for her warm welcome when she answers the phone there and schedules all of these people. I couldn't recommend them more highly. read more

Can not recommend enough. So professional and knowledgeable. I will use them again & recommend them to everyone I know.

I have used Cole Electric for my old & current home. They have always been professional, reasonable & good quality work. They have fixed/installed new outlets, installed light fixtures as well as upgraded electrical panel. read more

They installer this 50amp circuit so i can use a full size oven. It works well. I called 2 other electrcians and they gave me the cheapest price read more

Cole Electric Services - 50amp circuit - Electricians Near Me - Virginia Beach, Virginia

We recently had the pleasure of working with Cole Electric Services, Inc and I can't express enough how impressed we were with their exceptional service. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to quality work. The project involved upgrading our electrical panel and running power out to our shed, and we couldn't be happier with the results. Here are the key aspects that truly set Mason and his team apart: Punctuality: The team arrived exactly on time, and their punctuality gave us the confidence that they took their commitments seriously. Efficiency: Their work was not only quick but also remarkably efficient. They wasted no time in getting the job done, which was a testament to their expertise. Knowledge: It was clear that these contractors were highly knowledgeable in their field. They answered all our questions with ease and provided valuable insights into the project. Respectful: We greatly appreciated their respectful and courteous demeanor throughout the project. They treated our property with care and always took the time to communicate with us about any necessary decisions. Cleanliness: At the end of the day, our property was left clean. It was evident that they took pride in their work, not only in the electrical aspect but also in maintaining a tidy work environment. Mason and team went above and beyond our expectations, delivering top-tier electrical services with a friendly, professional touch. We can now enjoy our shed with confidence, knowing that the electrical work is not only safe but also of the highest quality. We highly recommend Cole Electric Services, Inc to anyone in need of electrical services. We enjoyed our interaction with everyone from the project manager, lead on the job to the apprentice, everyone was kind and helpful. Thank you for a job well done! read more

Installed an ev charger. It looks great on the outside of my house and they installed it quickly and professionally, for less than they quoted me. read more

Second time having Cole Electric come out and work on our house. Can't speak highly enough of them. Mason and his crew have been out both times. Excellent quality work both times. First time was mostly home infrastructure - new meter meter and panel, replacing and adding outlets, and bringing wiring up to code. This time they installed ventilation and ceiling fans and floodlight/cameras outside. Cole is definitely committed to doing things right. No shortcuts taken. All their work is top quality. Pricing is, what I would consider, very reasonable, especially knowing that it will be done right the first time and efficiently. The electricians are great, the folks who answer the phones and help plan and schedule the work are great too. I highly recommend this company. Would use them for any job, big or small. read more

Needed a new panel to power my home safely. Owner of the business, Karla, took my call around 1030 Saturday night and spent a half hour on the phone with me. Carter, master electrician, and his helper Jarret got the panel installed by lunchtime Monday....as in two days later. Others were sending me emails to schedule getting an estimate after the work was already done. Some just sent quotes for more than double the cost at Cole. Cannot recommend them highly enough. read more

Cole was Awesome, informative and helped me understand the process. Thanks to Andy and to the receptionist that answers the phone and was patient and supportive answering all of my questions. read more

Cole Electric Services - My gutted Laundry room with old 1969 wires hanging and wet from a leak. - Electricians Near Me - Virginia Beach, Virginia

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Requested service for an EV charging station, just wanted a 220volt outlet for a mobile charger. The installer was on time and very professional. The quality of work is outstanding. Price was affordable. City inspector came and made sure it was completed according to code. I'm very satisfied with the work. We'll definitely contact them again for future electrical projects. read more

Needed my outdoor electrical outlets replaced. The coordinator Brandi got in contact with my landlord for approval to work on the house quickly. The technicians arrived within hours of my initial contact and got here at the beginning of the time window set. I was really in a pinch and they came and saved the day - fast! read more

Called Cole Electric and they were extremely nice and helpful. Highly recommend that you entrust your home electrical repairs. They are very honest and will not misguide you. read more

This group did a big job for me, their communication was great and they were very professional. Everything was online/texting, I was able to send pictures to them while we were discussing the project so they could get a better idea of how large it would be. I will use them again. read more

I want to start off saying that we're very professional over the phone. But, when I called saying my power was not working they were very responsive to come out and attempt to fix it. They came out noticed the issue was not able to be fixed because of the crawl space being wet. Charged my gf that did not know what to do $175 for saying they couldn't fix the problem. A technician from another company came out and fixed the issue in 15 minutes and charged less not even needing to go into the crawl space. I called to get my money back and they were professional, but could not refund me the money because it "cost money to send the truck". So if you don't want to lose $175, I wouldn't recommend. read more

They performed exactly as expected and didn't do more than needed. Explained status of panel and conducted themselves professionally and completed tasks associated with service efficiently, neatly and thoughtfully. Would recommend again. read more

They were very honest about their prices up front. A house call no matter what the issue is $150 for the first hour. They solved my electrical issue in 5 minutes I wired my light wrong... still were nice and professional. read more

Called Cole Electric this evening for an emergency. Spoke with Scott Cole regarding the issue. Scott was very helpful he recommended that I call Dominion Power to save me money and prevent having an expensive service call. His honesty and integrity was so impressive that I will definitely recommend him to my friends and family for any electrical concerns that they have in the future. read more

I called to get an estimated because my power went out in half of my kitchen, and the guy on the phone was so knowledgeable and nice to help me out through the phone and fix my problem. I would recommend this company to anybody hands down. Super Nice and patient. Thank you, Thank you! read more

While it took a while to get the job done (that'll happen when you're booked up because you do great work), the quality and responsiveness was great. They were able to come a week earlier than previously booked and they did an amazing job. We had our breaker box replaced, multiple light fixtures replaced, and a new ceiling fan put in where no previous fixture existed. They kept us posted with the job as it progressed. I absolutely recommend Cole Electric for anyone needing electrical work completed around their home. read more

Top notch honest guys I would recommend these guys to anyone who has any electrical work that needs to be done!! They arrive when they say they will and I have been very pleased with their work. We upgraded to a 200 amp service and ceiling fans where nothing was there to begin with. I was actually referred from a custimer of mine in the Landstown area, word of mouth is always the best!! read more

The whole experience was excellent. From scheduling the appointment to the moment the work was completed the Cole Electric team was friendly and extremely professional. I had a plug installed in my garage for an EV charger and they did excellent work that was within the original quoted range. We have some other projects around the house and I won't hesitate to contact Cole Electric again to complete them for us. read more

Cole Electric was a joy to deal with from start to finish. We emailed Scott, the owner through Angie's list who immediately called us back to set up a time to give us an estimate on the electrical work that we needed to have accomplished in our home. They showed up five minutes early with four guys, dressed neatly in matching Cole Electric uniforms. They walked around our house and fixed little things: like a cracked electrical outlet and a switch that needed to be changed for an electrical outlet. We estimated that they did about $150 worth of work and did not charge us! They gave us a detailed written estimate of the work to be done and what it would cost us. My husband and I talked about it for two days and then we called them back to schedule our appointment for Friday, 01/25/13. Once again Cole Electric showed up early and neatly dressed. They began the job at 8 a.m. and put protective canvas coverings over all of our furniture. There were about six guys and what they call a "runner" who runs for different supplies. Turns out that the runner was Scott Cole's son. Everyone was respectful and kind to me, my husband and our two dogs. Our house was built in 1950 so to say our electrical was antiquated is an understatement. They changed out our electrical panel, put in three new outlets. About 3/4 through the job Mike, the guy in charge on our project, arranged for the inspector to come out and inspect our new electrical. It passed with flying colors! When Cole Electric finished the job, two of our new light fixtures had not arrived yet. Mike told us to call Scott and let him know when the new fixtures arrived and they would come back and install the new lights in our bathroom. Two days later the lights arrived and I called Scott. Within an hour, Mike & another one of the Cole Electric guys came in and 15 minutes later they were finished. They took all the garbage out to our garbage cans and cleaned up neatly. Scott Cole and his employees, embody the word: "Professionalism." Saying they are electricians doesn't quite fit. Artisans, Craftsmen & Electrical Concierges would all more accurately capture who they are as a company. I cannot say enough good things about our experience with them. They are AMAZING. The depths of our gratitude to Cole Electric far exceeds words. read more

I hired a pool service to install a timer for my pool pump. They never showed, so I ordered a timer online and hired COLE Electric to install. They came the next day and I got the wrong type of timer, but they knew where to get the correct one. While the guys took apart what they needed too, another electrician went and got the correct timer. All in all, from the time I put out the request, it took 5 minutes for them to respond., and installed the next day. They were also the best priced even with having to buy a timer for me. Hire an electrician to wire things, not a pool service. Hire COLE, there fast and efficient. read more

Called them on guidance and options on installing a generator transfer switch. I sent them photos and they explained all my options to me and educated me on what will suit my needs the best read more

I can't say enough on how happy we are with Cole Electric. Their communication and professionalism was outstanding. We hired them to do a complete kitchen renovation. They were one of three elections we interviewed. They did an outstanding job and would definitely recommend their services. read more

Quick and quality service. We called mid-morning requesting a ceiling light and ceiling fan replacement. Mr. Cole gave me a very reasonable quote range with the factor that could change his quote. The electricians were there on the same day just a short while after lunch. The bill was at the low end of his quote. We were very pleased and will definitely use them again. Everyone with whom we had interaction was very courteous and friendly. A very pleasant and painless repair!! ---Donna read more

The whole process was so smooth and fast. I was able to receive a quote in a timely manner without being sent on a wild goose chase - I requested a quote and within 24 hours my problem was fixed. The service aligned with my quote given. And my whole problem was fixed in about 20 minutes. Steve was terrific and even gave me a few pointers on some other electrical projects we have going on in our house right now. Will definitely use this company again for any other electrical issues. read more

Very professional and quickly diagnosed a bad connection under my house which caused our HVAC system to lose power. They made sure the job was done right. I highly recommend Cole Electric. read more

Cole electric replaced my electrical panel on the exterior of my house for hundreds less than other companies had quoted us! Highly recommend these guys for all of your electrical needs. I was informed about every step along the way with emails, phone calls, texts & verbal confirmation. My window that I was without power was less than an hour- and they were accurate with every single estimate & timeframe I was given. read more