I requested service to have some work done on the house I just purchased. I live in another area of the country and flew in for this appointment. I confirmed the day prior. A few hours before the appointment, it was canceled due to staffing availability. This happens, but the impact on customers lives with last minute cancels can be significant. I had to take my business elsewhere. Update: Not long after the cancellation, Nipper called and had worked it out and had someone over. read more

Awesome. Awesome people. Awesome service. Thank you to Matt and his thoroughness. This company from start to finish was 100 percent professional. We had three large ceiling fans that needed installation and removing the old (poorly rigged) fans was a project. This is where you use that phrase, there's no project to big for Matt! He expertly installed all three fans, and more importantly ensured the fans were secure and safe in the ceilings. You get what you pay for, and this was worth every penny. I will only use Nipper for my electrical needs. Well done. read more

Nipper Electric - Electricians Near Me - Virginia Beach, Virginia

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We had Roger out to our house for a diagnostic session and he was just the very soul of professionalism. He was kind, polite, thorough, and knowledgeable. He found the issue, addressed it on site, and was neat and efficient, and mindful of our belongings. I cannot recommend Nipper Electric enough after today, definitely a returning customer! read more

Actual work was decent quality. No real complaints on the job. The real issue was the electrician cut my cable line to the house after I told him where it was. He even admitted he was going to stop earlier, but decided to just go a bit further. Then they spliced the cable line and weren't going to patch the conduit they ripped out that housed the coax. I had to request them return it to what it was before he cut it with the ditch witch. Then upon leaving they damaged my RV with the ditch witch and refused to compensate for the multiple scratches and dents on my camper. They said it wasn't their fault and the operator said he didn't do it. I was told that their insurance would contact me and he would give me contact information, but have not received either yet. After all of that they also did not give us a discount after we lost internet for a couple hours and had to have the cable re-ran the following week because the repaired cable had bad resistance and ruined our connection. On top of that, we work from home and lost work time with the internet down. I will not use them again and cannot recommend them in good faith. Not honorable for damaging property and refuse to make it right. read more

Nipper Electric - Camper damage from ditch witch - Electricians Near Me - Virginia Beach, Virginia

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Lost another star down to 1 Star after the reply, because rather than ever fixing a problem they decide to make snarky responses. Avoid at all costs. Whether 2 days or 2 years has passed, you should be called out for ripping people off. I realized I never updated this review after the follow up. The issue that they came out to fix popped back up a couple weeks later, and I called them and told them that. It turns out that it had to do with loose connections in some of the outlets. When they came back out, they found another loose connection that they had missed the first time. I got charged another diagnostic fee for the exact same problem just because they weren't thorough enough to actually check all the outlets the first time. I paid it to the technicians but pretty much immediately followed up with an email to the customer service team asking why I was charged a second diagnostic fee when it was the exact same issue that they had already fixed. It's now been a very long time, and they just swept me under the rug to get their extra 147 dollars. read more

Trey was great to work with. He took the time to explain everything in great detail. The service of the install was perfect. From the install techs to the gas line installer. I'm happy we have our standby generator now!! read more

Quick response from quote to work. Met all the expectations of what we wanted and the new circuits work wonderfully

Trey Nipper and his team installed led recessed lighting into my home. They removed an old fluorescent light and installed the new lighting without access to an attic. Also added 4 new lights and installed new switches. What I like most about Nipper electric is there friendly staff, pricing, and how clean they left the house. They did this project with minimal dry wall repair needed. If you have been thinking about getting recessed lighting hire Nipper Electric!! read more

First time to use this company. They were very friendly when I setup the appointment. Jacob, our technician, was so polite and professional. He was very knowledgeable and efficient. We highly recommend asking for him when you want to setup your appt. read more

Absolutely a great company for all your electrical needs. Customer service and scheduling were extremely polite and helpful working my schedule. The tech was friendly and knowledgeable on the job and was able to do the install in about an hour. Can't recommend them enough! read more

When I initially saw the reviews for Nipper, I thought it had to be fake because they were all positive. We called for an issue my husband just couldn't figure out. My husband can do a lot of electrical work but after days of trying to figure out what particular plug was causing our breaker to trip, he finally gave up. We called these guys and they were able to come out the next day. On time and super friendly. Rocky figured it out and got it fixed! Fair price and just overall felt really good about them. Issue fixed! Call these guys! read more

Jacob did an excellent job installing our Chandelier. Courteous, polite and knowledgeable. I wouldn't hesitate to use Nipper Electric for anything electrical. read more

Nipper Electric - Electricians Near Me - Virginia Beach, Virginia

A great resource - fast, efficient and thoughtful. Reasonable cost as well. It's a big relief to to find a trustworthy crew of intelligent craftspeople like Nipper. Highly recommended. read more

A great company to work with. I reached out via the messenger in Yelp (I didn't even know there was one). They worked with me to schedule a good time. While any electrician is going to be expensive, it's important to find one that will wear shoe covers, send a text message with the photo of the technician, and discuss all the options. That was Nipper Electric. read more

UPDATE Nov. 2019: they appear to be struggling under the weight of their success. I called in for a quote and talked to a very young sounding person who only read from a script and tried to take information that I already emailed them. How many electricians does it take to call you back, show up on time, provide prompt estimates, and do good work? Just one in this case. After lots of no shows and slow responses from others I hired them to put up some lights in my home theater and help with some other small projects. Fair prices and above all it was easy to work wot read more

Showed up next day, early, with options of how to fix and asked for input. Did an excellent and quick job. Will hire again

We hired Nipper electric to help with a handful of issues that my husband and I couldn't figure out, even with the help of a handyman. I heard back from Nipper electric in response to my request for a quote very quickly and their price for an evaluation seemed fair, especially since that fee would go toward the final cost. I was impressed with the communication leading up to the appointment and throughout the consultation. Matt was thorough with his explanation and assured me that he would return with a colleague to finish up the next day, and told me he could work with my schedule. Matt and his colleague returned on time the next day and fixed a variety of issues in just a few hours. They even agreed to install 2 sconces for us and included it in the price we had already agreed upon. I was able to work while they were there with very minimal distraction. When they left I noticed a small issue. Trey immediately got in touch with me to troubleshoot and had Matt come back the next day! Matt took care of the problem with ease, and of course great communication. I can't recommend Nipper enough! Support a small and wonderful business and hire Nipper for your next electrical need. read more

Cody did a great job for us - quick, efficient and thorough. He wore shoe covers and did a nice clean job. Highly recommended based on our experience. read more

Very responsive and service was timely and fantasist. Cody was professional and personable. Would use again in a heartbeat.

With all of the great reviews on their website I asked Nipper to estimate extensive work needed in a home we bought recently. Kyle, the company owner, was very pleasant but he spent a lot of my time telling stories of his divorce and his political opinions on guns and gun safety - inappropriate. I chose to look beyond that but when I viewed the estimate it was incomplete - leaving out the most expensive work that I needed done. I called to address the issue and was brushed off, no response. Last week I hired another company to address the issues - I didn't share the estimate with the second company. It turns out that items included in the estimate as problems that needed attention were not problems at all - his estimate added at least a thousand bucks in unnecessary repairs. I'm a disabled Senior - does any of this sound OK ? read more

The website says they repair generators, they don't, they need to keep an eye on what they advertise. The person I spoke with was very apologetic but as I explained to her they had been recommended by another company that could not help me at this time. read more

I emailed Nipper Electric to get a quote to install a light in my backyard where there was absolutely no light at all. Very promptly I received a message back from Trey, asking exactly what I wanted, where and the purpose of the lighting. He suggested a floodlight due to the location and because of the wiring of the house. A week later I had light! The technicians were professional, efficient and knowledgeable. I would definitely recommend them to anyone who wants quality work and a dedicated team thats makes effort to ensure that you get what you want. read more

We found Nipper Electric after being blown off from another company and was very happy with our contact and work. It's the busy season for so many companies and Nipper Electric was able to get us in since we had a timeline to meet. We would (and have already) recommended them to people we know. read more

I cannot say enough about the guys at Nipper. Trey and his crew are so kind, responsive, and always there to help. We have called them on 3 separate occasions where our house was in electrical trouble and each time Nipper came out in a hurry to save the day. Their work is top quality and they will offer less expensive options to fix things a better way. One of their guys even braved wasps and getting stung to finish a job when we lost power!!! If you want a quality job from someone you can trust, call Nipper. I know there are a lot of good things I'm missing, but call them and you will experience the quality yourself!! read more

Seriously the best electrical company I've encountered. They are upfront and fair with their pricing, give options from "need now" to "will need in the future" so you can fix the items that need fixing and save for your next repair. On time, courteous, and very professional. read more

A-OK is an appropriate rating. Nipper Electrical sent a master electrician and a journeyman (I assume?) to repair a breaker fuse that would trip. The two electricians found the problem, a bad light switch to the kitchen lights and replaced the light switch. Problem solved, kudos. The A-Ok part is the pricing: the cost to find, fix the problem was on par with what I pay my lawyer (when extrapolated). Albeit, my lawyer would not be able to repair a light switch, but hey.... I was also offered an escalating service, the premium service was roughly $1100. which would guarantee their service/components for the life (if memory serves). If money is not a concern these guys do a terrific job. Again, the two electricians they sent to my house were first rate, professional, knowledgeable and very friendly. Nipper- no need to call me, tx. read more

Nipper Electric diagnosed and fixed the electrical problem at my house. They are a very professional and well run business. Friendly, prompt, and experts at what they do. All my questions were answered in a courteous and patient manner. I definitely would recommend Nipper Electric and plan to use them for future work. read more

We called because our bathroom outlets were tripping out every time we used them. There was an issue with my online request not processing, so I had to call back after not hearing for a few days, but Trey was very apologetic and explained their website glitch. They had us scheduled for a diagnostic the very next day. We are SO glad that we had Nipper come out because there were apparently an array of issues that really compromised the safety of our house. There was rust and corrosion in the box, and we had no ground cable at all, which shouldn't have passed the original electric inspection. Our technician, Rocky, was extremely professional, kind, and funny. He gave us several options but ultimately we decided on a new full panel box. We never felt pressured financially throughout the process. We have already recommended Nipper to two neighbors and will recommend them in the future to any friends or family needing work done. Our outlets need replacing soon and we are already planning on having them come out in a few weeks for that! read more

Per the suggestion of two friends, my family recently had nipper electric to install some lights at our home.as busy as they were,they did everything they possibly could to accommodate our schedule. Not only were they efficient but extremely professional. We could not have asked for better customer service. read more

I called Nipper Electric to get a quote to replace and upgrade our electrical box. I decided on going with them and booked an appointment. I was able to get an appointment in less than a week. They were very professional and polite. I really appreciated the fact they made sure to communicate everything with us. They let us know everything to expect, the cost, how long it would take, and if there were any changes. That alone is something to be admired as it's not something many business do these days. The overall experience was great, the price was fair, and the guys were outstanding! My only complaint would be that after the electrical box was installed I was left with a 2 inch gap in the wall above the electrical box. Unfortunately I will have to pay someone else to come out and fix that. read more

Trey Nipper (Manager) was absolutely very professional and loyal as a manager. Given such a short notice in less than 24 hour for a work order request for recess lighting and additional switches, Trey and the Company went above and beyond to ensure my work order request was expedited and process. His work crew came in as promised and professional as expected. He personally drove to the worksite to explain to me in detailed of what to expect and to ensure his crew understood the work order. I would also like to acknowledge Zach and Jacob (electricians) who took the time and ensured the job was done very professionally. Not only they gave me options, they also provided thorough understanding to ensure I fully understood what was happening. The company will absolutely do everything to ensure the best customer service is provided to each customers. By far the best service that we've experienced as a family, a true testament to their 5 stars customer reviews online. I will definitely use them again and will recommend to all!!! Absolutely Professionals read more

I had a wonderful experience using Nipper Electric. They were professional, timely, and fair. They gave me a quote right over the phone at no cost and when the job was finished it was actually slightly less than quoted price. They were very accommodating and worked around my work schedule in order to make an appointent that worked for the both of us. I would not hestate to either use or reccomended Nipper Electric again. read more

I called Nipper Electric when we had an issue in our house. The gentleman on the phone was quickly able to identify the fix (which was an easy one), saving us a house call. He stayed on the phone with me for the few minutes it took to sort out as well. We'll definitely be calling Nipper again in the future should we need someone to come out. read more

I called Nipper about an electrical issue in my home. The gentleman I spoke to on the phone was unable to give me an appointment right away, but said that based on what I told him, he thought he may know what was wrong. He spent about 10 minutes on the phone with me trouble shooting, and gave me an idea of what type of pricing I should be looking at. Thanks to him, I was able to fix the issue myself! It probably took me more time than it would someone with experience, but I found the problem -- it was exactly where he said it would be! While I didn't have this company come out to my house, I will absolutely call them out if I ever have a problem. I am extremely impressed not just with his ability to diagnose over the phone, but his willingness to help me fix it myself. Thank you so much!!! read more

Needed an electrician quick and Nipper Electric responded to my email request within a reasonable amount of time. Immediately after they called me, i was able to send them a photograph by text messaging of my issue and they were able to give me a reasonable quote within minutes. Within the next few hours Nipper employees were at my door. They made little noise, were professional and respectful, cleaned up after themselves, and did not waste tume when completing the job. They were in and out within the hour. I would recommend this company for those who want a quick, quality service for those jobs which need a proffesional touch. read more