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    Ashley Store

    2.1 (153 reviews)
    Closed 10:00 am - 9:00 pm

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    We liked the Sofa/sectional we purchased 14 months ago. It was great... Until we were looking for the TV remote and moved a cushion and noticed the stitching gave away on the edge of the "decking" (the stretched fabric under the cushions) leaving it open on the edge. We called for the BS warranty, that they sell you, to kick in and they don't fix stitching... WHY HAS STICHING COME OUT IN LESS THAN 14 MONTHS?!?!? I'll tell ya... SHODDY CRAFTSMANSHIP. I'm done with this company and they will not see another dime from me or my family.

    Tv stand

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    Photo of Sophie Z.
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    10 years ago

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    Strikeforce M.

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    11 years ago

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    Strikeforce M.

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    9 years ago

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    Strikeforce M.

    Thank you Alexandria!

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    10 years ago

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    Anna K.

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    11 years ago

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    Laura S.

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    11 years ago

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    Laura S.

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    6 years ago

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    Ashley H.

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    10 years ago

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    Laura S.

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    10 years ago

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    10 years ago

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    Strikeforce M.

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    8 years ago

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    Strikeforce M.

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    8 years ago

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    Strikeforce M.

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    6 years ago

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    Ashley H.

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    10 years ago

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    Laura S.

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    5 years ago

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    Ashley H.

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    9 years ago

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    Strikeforce M.

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    5 years ago

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    Ashley H.

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    7 years ago

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    Ashley H.

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    7 years ago

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    Strikeforce M.

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    6 years ago

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    Ashley H.

    Thank you Kim!

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    8 years ago

    Bought a sectional we've been looking at for a few months. Great service and great deal. Will shop again.

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    Strikeforce M.

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    6 years ago

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    Ashley H.

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    9 years ago

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    Strikeforce M.

    Thank you for your feedback.. SH..

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    9 years ago

    Very good experience! Dennis Schobeert was a pleasure to work with. The staff was great! Thank you.

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    Strikeforce M.

    Thanks for sharing, Freddy!

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    6 years ago

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    Ashley H.

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    6 years ago

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    Ashley H.

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    Photo of Owen H.
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    9 years ago

    Matt was very helpful in finding a couch. It was very easy and simple, and he didn't bother us until we were ready.

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    Strikeforce M.

    Thanks for sharing, Rachel!

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    7 years ago

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    Ashley H.

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    7 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    7 years ago

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    Ashley H.

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    7 years ago

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    10 years ago

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    Strikeforce M.

    Thank you for sharing your review with us, Rodger! -AK

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    9 years ago

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    10 years ago

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    5 years ago

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    11 years ago

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    Strikeforce M.

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    10 years ago

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    Strikeforce M.

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    16 years ago

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    11 years ago

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    Page 2 of 4

    Ask the Community - Ashley Store

    How do I get assistance from someone who can actually resolve my issue (6 tv stands delivered damaged, sectional exchange) this issue has been on going for about a 9 months? Everyone that I have spoken to makes false promises and then disappears :(?

    Hi Starsha, we strive for the best product, delivery, and high quality service, and we're sorry this has not been your experience. We have begun a new program to eliminate as much of our supply chain interruption as possible. We appreciate your… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Ashley Store

    Ashley Sledge was our sales person each time, and we highly recommend him.

    Mentioned in 3 reviews

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    Kloss Furniture - Thucker

    Kloss Furniture

    2.8(21 reviews)
    0.7 mi
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    I worked with Pam F. from Kloss Furiture and Outlet, in Highland, IL, concerning my purchase of my…read morenew Beautyrest Black Hybrid Mattress and the premium adjustable frame. She was phenomenal. I am handicap due to multiple reasons, but three of them are a crushed T12 Vertebrae, six hip surgeries, and level 3 Fibromyalgia-peripheral neuropathy. As a result, choosing the exact mattress to help these and other health issues like Acid Reflux, one must factor these into the decision making. When dealing with multiple type of medical issues, along with the worst of all, (Complex Regional Pain Syndrome CRPS/RSD), you spend a lot more time in bed then anywhere else! But, when I started talking Pam about purchasing a new mattress, the very first thing that she said was, "I will need to ask you some personal questions, if you don't feel comfortable answering them, I understand; but they are very pertinent when buying a new bed!" I said "okay." I couldn't believe a mattress salesperson was asking me all these medical questions. They never ask me all this when I bought my Sleep Number Bed (which I loved for about four years, then hated it from there on; for multiple reasons), same is true with my last purchase of a bed; at a different furniture store. Well, the reason was, because Pam wasn't just a general salesperson, like the others; who just sold me a bed. Pam, was truly a professional and subject expert; in her field! She was able to match me up with a bed that is set up for individuals who have all of my aforementioned ailments. The remote for the adjustable frame, actually has a Zero-G setting, snore setting, and etc. Kloss Furiture and Outlet is not in the business to just sell you any product, they are there to find the exact fit for you, so that your experience is the best that it can possibly be. This contentment continued through the delivery process too! The delivery people from Kloss Furiture and Outlet, called me when they where about 15 minutes away from arriving to my home. Once here, they came and introduced themselves and looked at everything, and asked if I had any special concerns. Then, the two young men ask about things such as "let's figure out the best height of the bed for you." We don't want you to have to climb up and into your bed, nor do we want you to feel like you are sleeping on the floor! Plus, they discussed about how there is usually a cold draft that is low to the floor. Also, if the bed is too high and your not able to sit comfortably on the edge of your bed. They also took extra precautions not to mark up my wood flooring, while coming in. Heavy duty blankets were placed on every corner, so they didn't put any marks on my walls. Finally, after the bed was assembled, they showed me how everything works with the remote, made sure that I didn't have any additional questions. And, that I was completely happy with where everything was placed.They cleaned up everything while exiting my home. Within 10 minutes of the delivery, gentlemen leaving, I received a call from Mike at the Kloss Furiture and Outlet Store. He called to make sure that I didn't have any concerns, questions, and if everything went to my satisfaction. I explained to Mike that to this point, "I have never, in my 50 years, experienced this type of professionalism and thoroughness in any purchases that I have made." I sincerely believe that Kloss Furiture and Outlet and I, are off to what seems to be a long and enjoyable relationship!

    Kloss is a great store and the salesperson who helped me was very helpful. They didn't actually…read morehave what I needed but he even recommended another store in the area that might. I will return next time I'm looking for something.

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    Kloss Furniture
    Kloss Furniture
    Kloss Furniture

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    Ashley Store - furniture - Updated May 2026

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