I've been ignored by far better businesses. Terrible service, when I can walk the entire show room,…read morelook at the prices (too high- go somewhere else) and then look at the brochures and then leave when no one notices me- you need better staffing. And the selections are terrible.

We really enjoyed working with Custom Stone Interiors when we decided to upgrade our Kitchen! They…read morehave an amazing selection of Granite and Cabinetry! They were very knowledgeable and easy to work with! Thanks guys!!

I visited the Troy location of this great local business, and worked with Julie to order up a new…read moreSpeed Queen Dryer, DR5000. The simple, short review: great product, fair price, great service at sale and installation. Most of what I said four years ago still applies, though this time it wasn't the LG washer giving us a problem, but rather its partner "top-rated" LG dryer, its grinding beginning to sound like fingernails pulled across a chalkboard. Among other things, I now have: *A dryer that looks, operates, and even sounds a lot like my Mom's old Maytag, with rotary dial controls, and no silly electronic songs; *A product made in the USA; *A five-year in-home warranty, all parts and labor, and various other partial warranties after that; *A 25-year expected life span, so the next dryer I buy may be for my assisted-living apartment; *The great satisfaction of never again having to ask for assistance from LG customer service. Speed Queen is the most reliable brand, yet I believe Consumer Reports still does not recommend it, apparently because CR thinks it is not energy efficient. But how energy- and resource-efficient can it be to manufacture, ship, purchase, use, and dispose of a machine that works only five or ten years, like my junky old "top-rated" LGs?

Just a phone call let me know I wouldn't want to do business here. I greeted Terry with 'hello how…read moreare you', he replied fine. I asked if he had any whirlpool washers and he replied no. He didn't suggest a later time or date as to when he'd have any.

Do not recommend…read more After using Herzog Kitchen and Bath for a successful kitchen remodel many years ago, we turned to them when it was time for a master bath remodel. Herzog was so off the mark with a design plan that we ended up hiring a designer outside of their company. At this point we were still wanting to use them because the contracting work in our kitchen was well done and we expected the same level of attention to our bathroom so we stuck with them. We had also signed a contract that would allow them to keep $10,000 if we backed out. Touching base with Deb and Heather proved difficult on most occasions and was even a joke openly laughed about with sub-contractors who couldn't get them to answer their phone. After the project was finished (not on time) by Herzog, the grout in our shower failed after two months... completely came out of the shower floor. Ryan wanted to use an epoxy grout and after assuring my husband and I that the color of the grout would match the original color and taking out the grout wouldn't chip our tile, Ryan put in the wrong color epoxy grout and chipped nearly every single floor tile all along each edge. He also didn't remove all of the original grout on the floor so we had two-toned grout at this point. After 1 week this grout peeled out in our shower floor... Ryan came back and assured us he had a new, heavier duty epoxy product that would be the right color, be super durable and look great. He told us he would do a test to make sure the grout was the correct color before applying it to the floor because once this grout was applied it wouldn't be able to be removed. He didn't do this. He told us that if it was done incorrectly this third time he would remove the tile floor and replace it since removing the grout wouldn't be an option. We even agreed that he would order the floor tile just in case he needed it and so we wouldn't have to wait for it to arrive. We trusted him. We completely trusted him. We shouldn't have. Ryan applied this super heavy-duty epoxy grout and it was the wrong color. Much darker than the original. He also smeared the epoxy grout all over our natural finish stone tile which immediately plastisized our tile, made it shiny and slick... it basically ruined our tile. It was dangerous, it changed the quality of the tile and changed its coloring. Herzog and I tried multiple fixes to get this residue out of our tile and nothing removed the grout residue from our natural stone. They all agreed it looked bad and all agreed the color was wrong. They said they were sorry and wanted to get a rep from the company out to see the mess so they could be reimbursed for the work they were going to have to do replacing our floor. They wanted to blame the rep for their mistakes. The rep for the product agreed it was installer error, not product error and they would not reimburse Herzog. This was the point that Herzog said they would not replace our floor. Ryan had three colors of grout in our new floor, he had plastisized our tile with epoxy residue and he chipped almost every tile on our floor.... He didn't stand by his work and didn't keep his word. He stopped returning our calls and instead had Deb call us. She told us that we could "paint" the grout with a special paint and this was all they were willing to do for us. .. This product has a life of about 12 months (they had us call their rep to verify how great the product would be and this is what they told us) and would need to be redone by us on repeat for the rest of the life of our bathroom. This was Herzog's solution to a brand new $30,000 bath remodel that had been solely messed up by Ryan..... Fast forward 4 months and the grout on the shower walls is coming off and the orange backer board is showing through. Herzog used to do good work, but they have dropped the ball. I would never recommend them to anyone and I am so sad we used them. All of this mess is documented with photos of anyone is interested in seeing them.

Love love love. We were gutting our entire kitchen and dining room and starting from scratch. I am…read morenot very gifted in design so we received bids and design layouts from 4 companies. Herzog is the only company that gave us a design that we loved (we had a very narrow space to work with so other companies found it challenging to do anything different than what it already looked like). As far as pricing, they were middle of the road. We have learned from redoing almost our entire house to never go with the cheapest option, so we knew Herzog was the way to go, and we were correct. Heather helped us pick out colors, designs, and even helped us pick a kitchen table and new light fixture. We liked that it was the same person doing all the work and if he brought anyone in, he introduced us first so we knew who was going to be in our home. Ryan was also very sweet to our children and they still ask us when he is coming over to "build things". We were planning on just fixing up the kitchen so we could sell the house. Our realtor said that we could now get about $30k more for our house if we sold it, but we love it so much we might not move! Thank you Herzog! We love our kitchen, and so does everyone else!

Excellent and friendly service. We've had them out twice to fix our 6 year old LG fridge (which by…read morethe way is hot garbage). They are busy, (probably because all new appliances are hot garbage) but worth the wait if it is not an emergency. They'll let you know if it is worth it to make an expensive repair or not. I hope not to need another repair on an appliance any time soon but if I do, I will be calling Kierski.

It was a Sunday in July, I'd just bought groceries, and my refrigerator/freezer went on the blink…read more Best Buy technical support (I pay for that service wherein they purport to help with all gadgets--Total Tech Support--whether you bought the troublesome item at Best Buy or not. What they did NOT tell me when I bought Total Ech Support is that it applies only if Best Buy has that type of techie "in your area". Worthless. They had me pushing buttons on the front panel in varying seque, for varying numbers of seconds, for an hour--not counting the time I was on hold. Finally, they said they could not help. I started calling appliance repair places all over my zip code. Most could "call me within two business days to tell me when they could 'get to me'". One quoted $120 just to show up--whenever that might be. BUT, THEN--angels sang and harps played as I received a prompt call back from Kierski! They showed up just 5 minutes later, worked magic on my Samsung side-by-side, accepted a check for only $65 (service call charge only!), AND Rich and Chesney were pleasant and professional! put their information in your phone! KEIRSKI IS THE NAME! You need not waste your time calling around for help. Rich and Chesney have got your back!

This is our second year using J Co and we couldn't be happier! From the initial planning and…read moremapping to the install the J Co team is professional and responsive. What's more, where is is an issue (such as rabbits eating lines) they are fast and responsive to the fix. Strongly recommend their services. You can't g wrong! - Dennis

Been using them 5 years. Very responsive, easy to deal with and did a test job. Highly recommend!read more

We've used Decorations Unlimited for the past three years. The clear lights we had this year were…read moregood quality, but we had to ask them to return because they unnecessarily overloaded a single outlet. To their credit, they did come back and redistributed the lights properly. However, the removal process was very disappointing. They came unannounced to take down the lights and removed our three timers without permission. We also found broken glass in both the patio and backyard, indicating that some bulbs were broken during removal. We have left multiple messages requesting the return of our new timers, but they have yet to be returned. Unfortunately, this lack of communication and care has overshadowed the positives from earlier years.

Did a great job for 2019. Can't wait for 2020. Nice folks, good service and competitive prices…read more This is for last Christmas. I forgot to hit post when I wrote this 10 months ago.

Led by Dave Portell, ProWood Interiors is absolutely the best, most professional, and expert group…read moreof wood craftspersons around. Our experience with them was outstanding, from start to finish. Design and installation of our massive set of bookcases-- double-sided, 9 feet high by 9 feet long - went very smoothly, the finished product was gorgeous, and we could not be happier with the outcome. Dave and his group are wood artists; they were exacting in their manufacturing and installation of the bookcases. The bookcases are beautiful, truly a work of art, and look like they have always been in the space- a gorgeous addition to our home. This group also went the extra mile in terms of the respect they had for our home, how careful and fastidious they were during the installation process, including moving furniture, etc as needed -- and they even took care of a nasty (possibly poisonous) spider problem (which we were unaware of). This is an exceptional group of expert craftsmen that we wholeheartedly and unreservedly recommend. It was a delight to interact with a highly professional group that delivered such a stellar product that more than met our expectations! Rich & Kathy Bucholz (July 2025)

Great selection of hardware items. I got some appliance bulbs there that I couldn't get anywhere…read moreelse.

Well staffed, knowledgeable and friendly. Always there to answer questions and help you with your…read morehome project. While not always the cheapest compared to the big box building supply stores, they can be competitive on pricing and their service can't be beat. Many local builders and contractors work with Lee's over other big box hardware stores. We have used them to buy windows, stairs, shower walls, doors, paint, cabinets, wood, drywall and regular hardware store needs.