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Ashley Store

1.6 (11 reviews)
Closed • 10:00 am - 7:00 pm

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3 months ago

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5 months ago

DJ was an excellent salesman. He answered my questions and was helpful without being pushy.

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1 year ago

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6 years ago

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11 years ago

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Runnings

Runnings

(4 reviews)

I enjoy Runnings, rarely have I shopped there and the item I was after was out of stock. The one…read moretime it was out of stock the staff got it for me in 48 hours. They have great sales and the prices are competitive and comparable. I enjoy this store.

This Plattsburgh Runnings store almost never has the items they advertise on sale in their flyers…read more Typical bait and switch operation for sure. Even worse is the attitude of the people they hire. I went into the store today and all three store employees I encountered were obviously never trained in customer service. The young cashier had her head buried in her cell phone from the moment I entered the store to 15 minutes later when I returned to her register and even then I had to wake her up with a question. She could not care less to assist me just mumbled something incoherent. I had to put down a couple of things I had and just leave because honestly it's a complete turn off to shop at a store where the employees are so inept. There was no one shopping today and it is understandable. My message to Runnings is just close the doors you will never compete with Lowe's next door and TSC less than a mile away. So disappointing to see a store that started strong end up being so poorly managed and staffed. Perhaps it's impossible for Runnings to get decent employees but I suspect it's due to the store or corporate management not screening their hires sufficiently. I went down the road to TSC and it was night and day. They had what I needed and All the employees I encountered were polite and helpful. Wake up guys because you just aren't doing something right.

Choice Furniture - Detached arm of chair

Choice Furniture

(8 reviews)

$

**5-Star Raving Review - These people are actual legends**…read more I cannot say enough good things about Choice Furniture - they turned what could have been a frustrating, expensive headache into one of the best customer service experiences I've ever had. I had a sectional couch that I paid good money for 3 years ago and the cushions had worn out. I figured I would have to buy replacement cushions I reached out, mostly just to ask if they had any suggestions. Instead of the usual "sorry, nothing we can do" corporate response I expected, I got: - A real human who actually seemed to care - The owner/manager personally jumped on the thread - They dug through old receipts and located my order. - Offered to replace the cushion at no cost to me. - Expedited the whole thing because they knew I was having family over for the holidays - Threw in new foam upgrade at no extra charge because "the old foam was probably tired anyway" It arrived perfectly matched, beautifully made, ahead of schedule, and honestly looks better than the original. In 2025 when most companies treat you like a number (or worse - an inconvenience), Choice Furniture treated me like family who just had some bad luck. They went so far above and beyond that I genuinely feel weird about only being able to give them 5 stars. If I could give 10, I would. If you're on the fence about buying from them - don't be. These are the kind of people you want to support. They still believe in doing right by their customers, even when they don't *have* to. Thank you, Choice Furniture of Plattsburgh - you're the gold standard. I'll be sending everyone I know your way. Most enthusiastic customer you'll ever have, Steve C

Had a wonderful experience with Randy and the owner. I have chronic conditions, including pain…read more Randy took the time to help me find the best recliner and mattress for our new home. The next day, my husband and I had a great experience ordering split mattresses and the mothership of all bed bases. When everything arrived, the owner realized having a bed was the only thing preventing us from being able to move into our new home. He worked things out with the delivery guys on the spot and they made room on the truck and we were able to finally stay the first night in our home. We will definitely be returning to purchase a table set and possibly a couch. Great experience overall.

Ashley Store - furniture - Updated May 2026

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