The staff is professional with no overt sales pressure. They are knowledgeable, answer questions with confidence, and are not overbearing. The store is set up in an easy-to-browse format. Many pieces do not have price tags nor descriptions, making it difficult to make a decision. read more

We came to this store to look for a couch. Ask for Wanda as your sales associate. She's incredible! Very knowledgeable and lovely- she deserves a raise. She helped us find a great couch. read more

I would like to extend a huge THANK YOU to Meesha and Marlon for their patience, graciousness and kindness during my mother and I's recent visit to the Green Brook location. Shopping during the time of COVID-19 can be quite difficult and confusing but, our trip was necessary and made easy and pleasant by excellent people. Marlon was helpful in giving all pricing and information accurately on a number of different selections. Once the furniture was chosen, Meesha took over the payment and financing which was handled swiftly, with expert customer service. She even went out of her way to give a special thank you to my mother who is working as a healthcare professional at this time. We will always remember how excellent Meesha and Marlon's customer service was, and we will be back! read more

My sofa fell apart quickly. I was told my warranty did not cover the problem and the store was not responsible either. I still needed to go through the warranty first. The contractor cancelled their appointment due to a computer glitch and would not offer me an appointment during my day off during the week. They cancelled the next work order when I did not call back within a few days while I was on vacation. After almost 3 months of back and forth, the store ordered me a new piece. It turned out the sofa support was not made correctly, it was missing a piece in the first place. I had initially been blamed for the sofa falling apart within months. I do not recommend this store. read more

Wish there was a negative star to give this place. I walked in with my service animal to purchase a full bedroom set, mattress and tv stand. After walking the whole store with my animal. Who behaved and didn't even say a peep. We were working with our sales person, when a woman carrying a table looked at us up and down, and kicked us out telling me my service animal was not allowed in the store. I explained to her that it's a service animal, she didn't even know the store policies, but did ask us to. Lesson one, don't discriminate against service animals, if you don't event know your own stores policies. Easy could have been a very profitable sale....IN CASH!!! Very disappointing read more

Just walked out of store. When we walked in sales person escorted us to mattresses and some other sales person muttered under his breath "good luck with him" referring to our sales person, we spoke with the manager and told him what happened and he had nothing to say. So we took a picture of the mattress we likes and will try again someplace else. We have bought with Ashley before and never had issues, this has soured us. Too many Furniture stores around to choose from read more

DON'T BUY ANYTHING AT THIS STORE!!! WORST CUSTOMER SERVICE EVER! I purchased a bedroom furniture for my son on November 3rd. It's December 14th and they still haven't delivered the furniture. When I purchased the bedroom furniture I was told it would be delivered in 2 weeks but they could not schedule a delivery date. That was the first sign that things were shady. Then I was told that my furniture would be delivered by the 4th week... again no furniture. On the 5th week I called and got the run around about getting a purchase order for the mirror that comes with the dresser. I was so annoyed that I asked them to deliver the furniture without the mirror and they could deliver the mirror when they figured out the purchase order mystery. Finally, we received a call to schedule delivery for December 13th we never got a call to confirm but I assumed that everything was set to be delivered. On delivery day I waited for a truck to pull up to my house but no truck. I called the store and of course we weren't scheduled for the 13th but for the 21st. I was so upset I asked to speak to a manager and she told me she was the manager yet all she could say is that they would give me a $100 credit. Deliver my damn furniture that's what I want. My son has been waiting for his furniture. I asked for corporate manager and she gave me a customer service number. He put me on hold while he referred back with the store. All he could do was deliver on the 19th. Don't tell me that they have one delivery truck coming into New Jersey. (According to manager the warehouse is in PA). I am going through store reviews and I would like to know who it is that thanks everyone who gives them a good review, yet, does not address anyone who has had bad customer service or given a negative review. Save yourself the stress and drive to Raymour and Flanigan . Unfortunately, I made a mistake and stopped at Ashley but I will never make that mistake again. read more

Do yourself a favor and don't order furniture from Ashley. I received a dented table. It takes weeks and weeks to get someone to come look at it and they know it has to be replaced. We are still waiting for a replacement. Customer Service is not good. Furniture is very cheap. Go somewhere else. Trust me. read more

Terrible service. Several staff sitting cursing like a bar room in front of families and children. Purchased an item that was too big for the space, called to return it few days later was told too bad. I asked where it says that on the return policy was told it doesn't that's just the way it is. read more

Let me preface this by saying that I am a very understanding person who lets a lot of things slide. Not in a "they all say that and none of them are" kind of way, but truly. I can prove it by expressing that it has now been over SIX MONTHS since I ordered my couch from Ashley and I still have not received it. I followed up multiple times with absolutely ZERO ETA each time of when I can expect it. I have been driven to review boards because I have no other recourse. I am desperate. Customer service agents give me the runaround or flat out lie about "anticipated delivery dates" every time myself or my husband call to follow up. I realize COVID has had an impact on production, delivery, and everything under the sun in very unique ways but information, communication and accountability for that should not change and NONE of that has been afforded to me. I placed this order and within the week, my father had passed away, leaving my elderly mother forced to return hastily from Puerto Rico to NJ to live with me and my family. With very little time to plan for her arrival, we made the necessary adjustments and hoped they would be temporary, as we were under the impression the couch would be arriving soon, and we couldn't spend much time obsessing over the details since my son's wedding was that weekend after my dad passed. While I realize none of this could have been anticipated and is not the fault of Ashley furniture, not in ANY of my follow up calls or trips to Greenbrook to determine the status of our order were we ever met with honesty or transparency about where our couch was. This would be unacceptable no matter what someone's home life was like and I have spent SIX MONTHS with my 75 year old mother in my house without a couch to sit on and I am so afraid of starting from square one that I haven't canceled the order with the chance of getting something sooner. When so many businesses are in danger of closing because of COVID and it's impact on the economy, how can this kind of customer service be acceptable? I have been waiting since October for a couch that I have NO IDEA when I will be receiving no matter who I speak to when I inquire. In addition to that, no one has ever even made mention of any kind of refund or compensation for the delay, lack of explanation for the delay, or incredible inconvenience this has caused me. This experience has been an absolute NIGHTMARE. I will NOT be returning to Ashley furniture and I intend to tell everyone I know the experience I've had here. read more

Nice store, helpful salespeople, TERRIBLE third-party delivery service. Way to go Ashley, you found the absolute WORST company to contract your deliveries to and it's cost you a customer for life. Never again. read more

I wish I could give less stars, but one is the least I could give. I made a purchase on February 15th with Wanda Diaz. She was very helpful upon our first visit a couple weeks before the purchase. We loved the set, that we also found down the highway at Value City, with another helpful sales person. The set was actually cheaper at Value City, with free delivery, but Wanda assured us that Value City gets their furniture from Ashley, and we would get our furniture sooner with her.  We really wanted the set sooner than later, so went through with them. We were told we would receive our set around May, in which we thought was fair, because we didn't need right away. Wanda also assured us she would keep us posted every step of the way and takes pride in making her customers happy. Well, come May no phone call and no furniture. We follow up in June, in which we are told by lady who answers phones, we are looking at July. July came and went, we call again, ,ironically Wanda still never calls and we are told August. August comes and we call, two out of the three pieces are in. The biggest item is not in, so we wanted to wait. Still no call from Wanda. Crickets and silence. Call in September to follow up, nothing. Mid-September we get the call in which all the furniture is in. We arrange our schedule for the 3-7 pm window time frame. 7:20 and no delivery. Call the store. Oh, guess what! It is a Saturday and delivery company leaves at 4, so they can't help us. 7:30 furniture comes, but 2 out of 3 pieces. Coincidentally the piece we had been waiting for broke the day before and now we need another one. Speak with Wanda, who seems so helpful (what a JOKE!), and she will assure she will take the table from someone else's order who hasn't been waiting as long as us and will call me Monday, September 27th. I write this review in December, still awaiting that call. Still have no furniture, will be going into the store for a full refund, but what a JOKE! Buyers BEWARE!! read more

I went to the Ashley furniture on route 22 in Greenbrook NJ, looking to buy a dinning room and living room set. As my friend and I walked in we weren't not greeted by anyone, when I asked to see there dinning room sets I was advised to just walk around, so we did. I noticed a young salesman watched us walk around looking for assistance. It got to the point where I got so frustrated that I went to leave. As I walked by this young man he never raised his head to acknowledge I was there. It wasn't until my best friend (a causation women) was passing this salesman he stopped her and asked if she needed help, when she said no and advised that I was the one shopping his expression was priceless as he smirked oh.... it was then I realized I was shopping while black!!!! I never write reviews but in this situation I could not let this go and felt I had to write this. I would never ever shop at any Ashley's furniture store.. I will take my money to a place where they don't see the color of my skin but the money I have to spend..... SHAME ON YOU ASHLEY FURNITURE....... read more

Save yourself the trouble and avoid this place. Salesforce was great, but everything after we placed our order was a nightmare. Delivery was a mess. I had one voicemail that told me they didn't have all the pieces and couldn't make the delivery. When I called back I sat on hold for an hour with customer service, when I called the store the phone rang for 10 minutes and no one picked up (this was a constant battle through this 3 month ordeal). When the items were delivered it was missing it's "feet" and so my sectional couldn't be put together. Delivery personnel were rude and unapologetic. I was told many times by the store staff that the delivery company was a 3rd party and they didn't like them either. The overall timeline of my experience was as follows: End of march: peices were ordered End of April: first incomplete delivery Middle of May: second delivery to replace broken pieces and pick up piece for a return (because in 3 weeks no one could find or order the missing feet) It's now July and I just finally got someone to issue the refund for the piece that was back in their warehouse on May 15. Who knows how long I will have to wait for the refund to actually show up in my account. In 3 months I have sent over 30 emails, been on the phone more times than I recall, and everyone I have spoken to has passed the buck and placed blame elsewhere instead of trying to help me solve the problem. At no point did anyone offer compensation, and no one should have to threaten legal action just to get a phone call or email returned. TL:DR - This company is a mess, and you are gambling big time by giving them your money. read more

We ordered sectional based on showroom display. Salesman Tom Loomis repeatedly told us that the decorative pillows were included. Furniture arrives weeks later with no decorative pillows. Weeks of calling only to be put on hold and disconnected. Never a called returned. Finally Michael tells us we have to pay if we want those pillows. Filed a claim with the Better Business Bureau. Still no pillows. read more

They were helpful with the sale but once I gave them my money that was the end of it. It's been over a month and I still don't have my furniture. They've rescheduled the moving dates with me twice now. The first time was because the salesperson outright lied to me about the available times of delivery. So I'll check back in in 3 weeks and see if I have a couch yet. read more

My wife and I had a really good experience. Given, the sales pricing is all a smoke screen, they have really good quality furniture at various price points. The original price seems to be really bloated, over 200% of the actual price. So, when they give you the 50% off sale price, you're closer to a fair price. In our case, the salesman negotiated further. The delivery team was excellent. I only have good things to say about them. I give them 4-stars as opposed to 5 because of the corporate pricing strategy. The store itself, it deserves 5. read more

Whoops! No one's written about "I made a purchase of May 27, 2019 and cancelled it on June 3, 2019. Since my date of cancelation it has been a nightmare and so has Keanna and the manager Neesha at the customer service desk In Greenbrook, NJ. The service that you two provide are beyond horrible. I have been speaking with these two and others at the store regarding my refund which 1,500.00, was paid in cash. Initially I was told the refund would be mailed to me in about 6 weeks. I received 997.00 in about a 1 1/2 weeks. And since then Ive been given the run aroud by the Greenbrook staff from Wanda to Keanna and Neesha. Today July 9, 2019, I was told it would be refunded back to the card I told them the purchase made on the card had nothing to do with my purchase in cash. I was told by Neesha and Keanna that what was going to be done. I would not be receiving a check and when I asked why I was told by Neesha that was the policy. I said but you guys just mailed a check when the policy change. She said recently. I asked for a mamager Neesha told me she was the manager and that that was it. I called back and got Keanna and asked for a manger and she said Ms. Renee you already spoke to a manager and she told you you it was going back on the card and you have to come in with the card so we can do the refund. I said that is an hour drive for me. She said ok. And why wasn't I told this weeks ago. I again asked for someone over these two and they told me there was no one. I asked for corporate number they gave me a Philly number. Which gave the owners name Abdul Ayaad. I called back for him and of course I couldn't speak to him per Keanna. I informed her that I was going to call the better BBB on them and since this service was so horroble I was going to see how they can be fired. Keanna told me goold luck with that and hung up. Based on my interaction with you two I will be closing my Ashely furniture credit card. And per Neesha thats with Synchrony Bank so ok." read more

Horrible experience! Customer Service is the worst and even the Manager of the store cannot seem to get me my rug delivered. They screwed up so badly that their distribution sent the rug to a store not even in the Central Jersey franchise. Crazy too that no one in the Edison store where it was delivered can't even find it. Customer Service has been a joke and they will absolutely not follow up on a phone call or call you with status after they say they will. AWFUL! I am cancelling my order. read more

We originally stopped by the store on Black Friday to look at their deals. We visited 6 other stores before going to Ashley's, and their prices were the same or better than all of the other places we went to. The woman we originally spoke with was very kind and helpful. No one was pushy or overbearing, and we agreed to come back over the weekend. Today we went back and our salesperson was Sam Cammarata. He was very patient and helpful, and gave us a full tour of all of the sectionals offered. He was knowledgable about which materials would be best for our lifestyle (multiple pet household). The store offered 5 years without interest, and we were able to negotiate the price based on shortening the time for repayment. The sale went smoothly and we expect our delivery in about 3 weeks. The store is very clean and everyone we spoke to was friendly and willing to help. I would definitely purchase from here again. read more

I am so disgusted and disappointed with my experience with Ashley furniture. I recently went into the Ashley store in Greenbrook New Jersey. Purchased two counter top stools. They did not have the ones in stock at the store however I was asked to look through the pad to order what I was possibly looking for. I found something similar to what I was looking for. I had the sales person (Thomas) show me a sample height of the chair. I was able to sit in it comfortably. I then asked him if I did not like the chairs would there be a problem returning them and he assured me that that would not be an issue. He did say there might be a SMALL restocking fee however. I purchased the chairs the delivery was made yesterday and as soon as I saw them I told the driver that I didn't want them and they were too large. The driver said, "I cant do anything about that you have to sign and call the store". When I immediately called the store they informed me that I had to pay a retrieval fee of $150 and a restock fee of $125!!!! That is almost more than I paid for the chairs! I called the district office and they repeated the same thing and said I had to call the store. I called the manager of the store who again informed me that the driver should not have told me that but I had 72 hours to pay the retrieval fee. My husband paid the retrieval fee. While there the receptionists were very unprofessional, the manager acted like he didn't want to discuss it and now I am waiting for someone to tell me when they are going to pick up the chairs!! I am so disgusted that I paid $500 for these chairs and not only can I not use them but I have to pay almost $300 to get rid of them. I am a senior citizen on a fixed income and now I can't buy new chairs for a while due to losing money to pay for something I will never use!! SHAME on ASHLEY!! I will let everyone I know not to go to ASHLEY. My Facebook account, Instagram, and Twitter!!! read more

I had the best experience working with sales manager Moe S. at the Greenbrook NJ. He was extremely knowledgeable, patient and informative. Not only did he know about the couch I was interested in, he helped me think about the purchase of a mattress and how he can assist me in the future. He was super friendly and gave top notch service. I didn't feel pressure and he cared more about my feeling towards a purchase than his sale. I will be moving soon and will now be going to him for my future furniture needs. read more

I bought a couch the other week and when the builders put the couches together they didn't finish. I went to sit and the back piece popped straight off. I've been trying to schedule a appointment for them to come but they keep pushing back the date. Would not recommend if you want good service. Otherwise good selection of furniture. read more

I am absolutely DISGUSTED with Ashley HomeStore and will never buy anything from them again. I ordered a dining set in December 2020, and was promised it would be delivered within 12 weeks. The items were delivered LATE, were MISSING 2 chairs, the table and some of the chairs were SCRATCHED, and there was an UNBEARABLE SMELL (toxic fumes) being emitted from all the items. I unfortunately only noticed the smell the next day after I woke up with a terrible headache and my newborn baby was throwing up. I called customer service and was told there was nothing they could do. Once I insisted that I wanted the items returned, they charged me $150 for the items to be picked up a week later ( I am being forced to keep the items for an entire week while having to bear the terrible smell at my house because "that's the only date they have available"). The store manager (Green Brook, NJ) was extremely rude, did not apologize for the inconvenience, did not offer a replacement, but instead kept saying he could not take the items back and that it was all my fault for having accepted the delivery. I am completely appalled by this company's customer service. I would absolutely NEVER RECOMMEND Ashley Furniture to any of my friends or family ever, and I will make sure to tell everyone to STAY AWAY. read more

Maybe we just got stuck with the wrong sales person, but he was excruciatingly slow. We bought a bunch of items within 20 minutes but it took him an hour to get us out the store. I already lost interest in the items having waited that long. The problems continued when they botched the delivery up by forgetting some key pieces of the furniture. Then they tried to reschedule delivery for the missing items after 2 full weeks and I had to scream at them to have them make the delivery within the same week. Worst part of this whole transaction, the delivery men dragged all sorts of crap on to my floors and ruined a plush carpet with some tar that was on their shoes. Ashley has good furniture but terrible customer service. Save yourself the trouble. I gave it 2 stars because the furniture itself is nice! Service is zero stars. read more

Wanda - Short for Wonderful (with the support of Lorilee)! Third time/review is hopefully a charm! This rainy Saturday afternoon was brightened by a punctual (1:40, scheduled between 1 and 6 pm.) delivery of our daughter's new coffee table and bed platform and retrieval of her defective coffee table and two too-tall-to-fit-under-the-counter/in-her-kitchen stools! Thank you dear Wanda (and Lorilee)! read more

No stars at all. Purchased furniture over a month ago and have yet to even have it all in tact. Even paid extra money for a craftsman to assemble 2 couches and scheduled an apt which he never showed up. Had to take 4 days off of work because each time they came there was something wrong. Horribly disappointed and wish we had purchased our furniture elsewhere. I write here so that anyone starting off a new home doesnt get dooped and have to sleep on the floor for a month like we did. AGAIN: WORST FURNITURE COMPANY TO GET EVEN MODERATE SERVICE FROM!!!!! read more

Michael was a great help but take your measuring tape with you and measure yourself. The measurements I was he gave me turned out to be almost 40" different for the L shape couch I purchased. 18" on each side. Had to rearrange my living room to fit it. Really I wouldn't have bought this size as it shrinks my room a lot. Being a small room to begin with it is a little over crowded. read more

Awful experience do not recommend. Stated to sales person I did not want the protection plan and when being rung up if Wanda (only helpful and kind person in that store) had not mentioned it was added on I would have been charged it, despite stating several times I did not want it. Then comes the delivery, wrong sofa color. Luckily they let us keep it until they deliver the right one, almost four weeks later and still no sofa (ending up just keeping it to avoid dealing with this store any longer) Was never told about the restocking fee upon purchase (one nightstand did not fit). Movers take the nightstand back and stated we would be refunded. Nightstand was NEVER scanned in and I alerted Ofer the manager (very rude man) 2 weeks later and he said he would make sure it gets scanned so I would receive my money back. Now almost two weeks later since I spoke to him I find out the item is still not scanned in to be refunded (Ofer never worked on it yet only cared that I paid the restocking fee), luckily Wanda is working on it. Don't waste your money here the customer service is terrible once they have your money you're out of luck if you need help. read more

I wish I could give this dump zero stars. The staff are unprofessional and sales prices are a joke. Guy we dealt with tried high balling us by over $1,000 vs. their online prices. My husband watched the guy punch the numbers into the computer and it was all random charges which he couldn't explain. I called him out on it ....and showed him the online price. Then he got the manager over ...who under his breath I heard say "these online prices are killing us". I'm a salesperson myself. I would never be as dishonest as this place. After all was said and done they had to honor the online price for me...we set up delivery for this Friday as they said both pieces (couch and oversized chair) would be in...well what do you know...they're now telling us the chair won't be in until December!!!! Anddddd they said they'd only deliver both items together. Even after we explained we are hosting thanksgiving and won't have furniture...they said "not our problem". Needless to say...we are cancelling our order. This place is NOT worth the hassle. Go elsewhere. Raymour and Flanagan has better furniture and more professional than this place. What a joke. read more

I found what I needed at a great price from a perfect staff. Moe S. "Moe Money" was my design specialist. He listened to what I wanted, then brought me to it...& I bought it. He made it very simple & pleasant. He's a good person that Moe. I'd go back in a second. read more

I really wish that I could give Ashley Home store & Customer Care a negative 10. We bought a couch just over a year ago, and already have had multiple problems. The rip cord for the recliner has broken twice and the threading KEEPS coming out. This is the WORST couch I have ever owned. If I wanted crappy customer service and merchandise, I would have went to Walmart. We dealt with the General Manager and he made a bunch of promises to us including a BIG credit towards a new couch. It took 2 days to get a hold of him and then we were told by customer care that he never should have told us any of that. So now we have to have this cheap couch repaired yet again. 2 times within 12 months. WE WILL NEVER EVER BUY FURNITURE FROM THIS COMPANY AGAIN. WE WILL ALSO TELL EVERYONE WE CAN HOW HORRIBLE THIS PLACE IS AND THAT THE SERVICE IS RIDICULOUS. read more

So disappointed with my current mattress transaction. We received a call to confirm delivery. On day of delivery we received a call that the mattress wasn't even in the warehouse. We received a call to confirm for the next attempted delivery. On that day of delivery, we received another call that the mattress isn't in the warehouse. We received a call for yet another confirmation of delivery. When we questioned if the mattress was in the warehouse, we were told it should be. We told them what had happened twice before, and asked if they didn't know if it was in the warehouse, then what are they confirming. We finally received a call back that it was in the warehouse and were able to schedule a delivery. Today, we received delivery, however, we were told that they would not take away our old mattress and boxspring because there was a tea stain on the mattress. In all of our discussions in the store with two salesmen and the woman who rang us up, never once was it mentioned that they would not take a mattress if there was a tea stain. There were three of us who were shopping for the mattresses, and none had heard that, or we would have purchased elsewhere since removal of old mattress was necessary. The kicker was when I asked the name of the store manger and was told his name was 'Ed'. When I asked his last name, I was told they couldn't tell me because of their confidentiality policy. Hmmm, I can walk into the store and introduce myself to 'Ed', but they can't give me his last name. Last names are confidential. Policies are confidential. Terrible. We used Ashley twice in the past with no problem, but I am thinking long and hard about using them to furnish my dining room and master bedroom. read more

Buyer beware! The sale person tried to sell me a $350 regular priced dresser for $699! When I asked about the price difference I was told it was a "misprint". The sales team was very unprofessional with little interest in helping and lacking courtesy. I was told "I wasted their time by asking for pricing and not buying" read more

It was our first time shopping at Ashley Furniture in Green Brook, NJ. Our design specialist, Mo Saleh was knowledgeable, professional and helpful. We bought a beautiful sofa and loveseat with his help. I would shop here again. read more

I had a good experience @ashley in Green Brook New Jersey. Samuel Cammarata was my sales rep whom was very informative and patient. After my second visit we were able to come to an agreement on price and schedule a delivery date. He and the store manager bill we're very helpful and patient. I am now waiting for my delivery and it should be within 2 weeks. Hopefully all goes well. But as far as the service the cleanliness of the store and the attentiveness of the entire staff I would say it's a 5. read more

Walked in to Green Brook store, greeted promptly and professionally by Naseem, pointed in right direction and l made a purchase. The MANDATORY 149 setup fee did leave a bit of a sour taste otherwise, 5star. read more

Took a few minutes to be greeted but Naseem found us and walked us through the sectional selection process! As a newly married couple, we found the perfect sectional for our new house. Naseem was very personable and took the time to understand what we were looking for - we enjoyed not feeling pushed. He worked with us to fit our price range and stay within budget, even after taxes and delivery. read more

since the day one I bought an expensive furniture it was the most ridiculous experience I had. no one will call back. first they order the wrong furniture then they took forever to deliver the correct one. after 2.5 month still not complete. Never again to this store. read more

I ordered a Server that was a floor model but I couldn't take it right away so I arranged for delivery on 6/22 for $100. Ashley called to confirm 2 days before delivery, and I called to re-confirm on morning of delivery, and all was set. I had planned to go right to work once it came, so I was dressed and ready - my window was between 11 & 3, which is also inconvenient. I waited and waited and around 2:30pm I called to find out status. They had cancelled my order, the piece never made it on the truck, yet no one called to tell me. I wasted a very valuable vacation day, I don't get many of them. So they offered to drop the $100 delivery fee and try again the following week, because they ONLY DELIVER FLOOR ITEMS ON THURSDAYS. There was no way I'd take another day off since now I don't trust them. I had to go into the store with my card and they gave me a full refund, but one of the employees there said to me "I hope this is the worst thing that happens to you this year". That person would never have said those words to a man, it was so demeaning and condescending instead of apologetic. I should be compensated for my work day since I lost a full vacation day, of which I have very few. I will never shop at Ashley again. Shame of them. I know people make mistakes, but they were trying to put the blame on me. Disgusting. read more