Offered me a good deal and with savings, BUT Steven asked me to fill out this survey on my phone…read morefor financing a mattress and it turned out to be me opening up a credit card !!!!! I'm so mad because it wasn't clear in the beginning that ill be signing up for a credit card

My husband and I were assisted by Steve to help us find our new mattress. Steve was wonderful and…read moreso friendly. He was thorough and knowledgeable on every single mattress in the store. He listened to our needs, answered all of our questions and helped find the perfect mattress for us! He walked us through financing options and followed up to make sure we were prepared for delivery. Delivery was very smooth and easy. Highly recommend Steve and Mattress Firm. Thank you!!

I've been dealing with back pain for years, but since getting my Tempur-Pedic mattress, I've…read morenoticed a huge difference! Bill was fantastic to work with! He listened to my concerns and recommended the perfect mattress. Sam in the store helped as well and he too was great. Thanks, Bill, for helping me!

The service here is top notch. Joseph and crew are beyond helpful and friendly. My husband and I…read morebought a tempurpedic mattress online and it was too stiff. We came here during our 90 day trial (Twice) to identify a replacement and the employees were extremely helpful and understanding and helped us find the right mattress for us, eventhough we were not buying anything, just trying beds. The cleanliness is top notch, especially during Covid. I walked into a mattress firm a couple months back and was disgusted. This place is cleaner than most museum's ive been in. I recently came back to buy sheets and pillows and the service was again impeccable. Thanks for making our huge purchase stress free!

The mattress I bought form Shovlin is the best mattress I've ever had. I also love the fact that I…read moresupported a local business!

We have been long time customers - multiple mattresses have been purchased over the years. Always…read moreexcellent service, great quality and easy delivery. Thanks - Lydia and Randy!

If you're looking for a great, new mattress, or even just a bedding support frame look no further…read more Friendly, helpful, expedient service. Over the years I've dealt with Bedding Shoppe several times and I've always been extremely satisfied.

Great experience with the owner and service here. Truly top notch, no pressure and great local…read morebusiness. I got a great deal driving the Black Friday sale on a bed and mattresses. Also, I had asked if he could have the mattress delivered that same day I bought it (thinking it would be a no) and they were able to accommodate my request. To be honest, I thought it would be tough to find a place to help me out last minute and I was lucky to find the Bedding Shoppe!

Chris is the best ! We purchased 2 mattresses from him - he made the whole experience great !…read more Very knowledgeable, caring and fun to work with. Plus we told him due to water damage, we needed getting delivery right away and he accommodated our wishes.

We just bought a mattress at this location, and our salesman, Chuck, was awesome! He was patient…read moreand funny as we pretty much tries every mattress known to man before deciding on one at last. We wanted to put in a good word because Chuck made our experience there much better than we had expected. AND we are very happy with our new mattress!

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for…read moreme, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig!

Two weeks... two weeks is all it took to naturally repair three years of back pain…read more As David said, a mattress isn't a physical therapist, but I've been doing physical therapy this whole time. I have a muscle condition apparently, which I've sort of known about my whole life, but it was never this bad. I had tried two new mattresses before this one - a tempurpedic, and a cheap floor model from Sleepys that I took because it wasn't tempurpedic. I figured neither one helped, so it couldn't be the mattress. The difference with Sleep Factory Outlet was that David took the time to listen, and to educate me about what makes a person need a firm or soft mattress. We found the mattress that felt best for me, with all the time and attention in the world, no sense of urgency, and not feeling left alone to my own devices. On top of that, they built me a custom-made pillow exactly to the height I needed, in the shape I wanted, at the size I specified, and I've never been happier! Finally, for icing on the cake... I was feeling absolutely miserable and even afraid of driving from how much back pain I had just two weeks ago. I felt light headed and afraid of passing out just from being in the car chair for too long, going on the highways. Something to do with my ribs, I think. I explained my situation, and while David was unable to accept credit card over the phone, we worked something out and I was able to send payment to him and receive my mattress and pillow within hours of them being completed, without having to drive over to try them out! I'm happy to say that I lucked out with the right firmness, as it feels like a full body hug whenever I lay down. I'm getting a solid 8 hours of sleep every night, and I'm sleeping in past the sunlight and sounds of people slamming their car doors in the morning. No more back pain! Incredible.

Really great great honest customer service- David will not…read morepressure you into buying and explains everything and demonstrates his honed craftsmanship-with material on display in the store

Mattress Warehouse has shady business practices…read more I bought a mattress from their website and paid with credit card. My first warning something was not right was that they don't tell you when mattress will arrive until AFTER you purchase it. I bought on Dec. 2nd and in the email received after purchase they said it would be delivered on Jan. 2nd "subject to change based on availability". Well I'd expected only a day or two but it was during the holiday season so fair enough. Jan. 2nd came and went and when I looked online at their Track My Order link it said "Order Placed" but still doesn't indicate it's Scheduled or Completed. I wait a few more days then I email them- no response. A week later email again- no response. At this point realize they have no intention of completing the order. I had bought a good quality interspring mattress but it was their least expensive one and didn't pay for anything extra and I used their 10% off coupon. So probably the thing to do was call their phone number and have them refund me but I have hearing issues and difficulty understanding people on the phone. Which is why I bought online to begin with. And realizing it was a scam all along decided to wait for a full month go by and do a credit card chargeback. Hopefully if they get enough chargebacks they will change their scammy ways. Chargeback done. My credit card company refunded me. Never heard a thing from the company- no apology, no explanation, nothing. The mattress I purchased is still available on their site at the same price. When I look today months later the Track My Order site still says "Order Status: In Process" and "Order Placed". Watch your back when dealing with this company. Or better yet just find another mattress seller. Note they also sell under the name Sleep Outfitters.

I had an amazing experience here. I don't write reviews often but Dilip the salesman was great. He…read morewas very nice, knowledgeable and helped us find a mattress in our price range. I will recommend this place to everyone.

I bought a bedroom set 7 years ago online at Bob's that I absolutely loved. I had it less than…read morethree months and the sideboards split and collapsed. It happened twice 2 separate times, and they had to send the same repairman out twice to replace the side boards bc my bed was half on the floor. When it happened again to the other side, the repairman said he had many problems with my original set and he suggested to me to buy a totally different one. When I spoke to management they recommended the same thing, replacing my original set. I did replace my original set with a totally different new one and different style.it cost me another $300. So far I haven't had any problems. I had to go through customer service multiple times to fix my issues which bothered me. My set was under warranty. Once I got my new bedroom set things have been fine, no problems. I went in to Bob's this time in person looking for a living room area rug. I was greeted immediately by a nice salesman. Unfortunately bc I went 2 days after Black Friday, the selection wasn't that great and couldn't find what I needed. The store was filled with many different styles and types of furniture. Bob's coordinates sofas, love seats, recliners with an area rug and accessories. It's nice to walk around and get ideas. Bob's claim they're having a sale. I feel like they mark things up to mark them down. I have bought high-quality furniture over the years and paid a premium, but that furniture has lasted me and is still in great shape. I guess you get what you pay for. If you're looking for furniture on a budget then Bob's is your place. Just make sure you know exactly what you're buying. .

No idea about how the quality of the furniture is, but I have a feeling that (like others have…read moresaid) you get what you pay for. However, we went to about a half dozen furniture stores looking to outfit a small studio apartment and Bob's BY FAR was the best shopping experience. Arnold understood what we needed, was respectful of our budget and made the entire experience easy.

We came in here about a month ago just to browse as we needed to furnish our home. We were greeted…read moreright away as we entered and ended up talking with Mark F. We told him our needs and he showed us around. He was not pushy, gave us our space and let us make our own decision, but always nearby for any questions. He was extremely helpful, patient, sharp and gave us great comfort with our purchases. We also had the pleasure of meeting Dan the manager, who was also great with us! We got all our deliveries within a timely manner. For the value, all our furniture has fit our needs. Will continue to purchase at this location! (only picture of one of the couches we bought with painting and area rug)

We went here today hoping to get beds delivered the day after tomorrow. Their system was down-which…read morehappens-but they told us to go home and they would call us back when the system came up. Which they did but then what they told us to do pushed out delivery out 6 days. After going back and for a few times and three different phone calls we just told them thanks for their time and ended up just ordering something on Amazon for $1400 less. It should not be that hard to order 1 dang mattress!