Great customer service. These couch come in two colors. They was a gift for my neice because she just moved. We walked around Ashley until she found something that she like. This was our first time at the location. And We live in Philadelphia and took their long drive. We Was going to another store but could not find Nothing. I was very upset that we couldn't find anything. The store that we went to i'm not gonna mention the name but they need to close it down. So I mentioned Ashley Furniture. So my husband decided to look the address up and this is how we found this location. My niece had her three sons and her friend. With us You told her just to walk around and find something that she might like. The person at the door name was Abigail. She was very pleasant and welcoming to their store. She told. Us about different items to look for in the store and ask us question about what she needed. They even tried the matters that goes up and down , which was wonderful. Then my niece walked up to these beautiful couches.And set down and said this is the one. She didn't hit the change the color because she loved the color of the couch. So abigail went to write up the Sell slit. Then her manager told her about getting two couches instead of the love seat. The price was grey and my knees decided to get to couches. The delivery was on time and they put the legs on the couch. She also got a five year scotch guard cleaning. Which she can call every month to get her furniture clean which is wonderful because you know how three little boys are. The real jesus placed it so don't mind the rug lol. My great-nephew jumped up and down with their bottoms. Just make sure the the couch can hold up. My husband was looking for us but we have furniture. He really love a leather sectional And it was very nice but we did not need it. The manager even tried to give us a package deal, but we didn't come here for us. Ashley's was having a great cell.It was twenty five percent off the whole store. Then if you tried the mattress you got a couple more dollars off. The sale was off that sunday. I explained to my husband that we can come back later to shop for us. I just wish the store was closer to where we live at is. Truly a height to go back. But let me just tell The staff at this location is awesome.Wanted a young man.Even talk to my great nephew to keep them occupied while my niece was looking around. My niece was so happy to find the couch is she couldn't wait to receive them. And We purchased them on Sunday and they was delivered that Thursday on time and everything.The window was from 9am to 1pm. I just love Ashley furniture. My house is mainly decorated with ashley furniture. There was a lamp that we was interested in but the land was not working and I really wanted it but it was broke. That's the only thing that I would approach is for us. Because we need a lamp in our living room And it was absolutely beautiful.I shouldn't took a picture of it or just ordered it while we was there. Even if I see something at another location I can call hopefully this location to order it over the phone. Thanks Abigail and the staff at Ashley furniture. You'll did a great job keep it up. Happy customers. read more

Ashley Store - These couches are beautiful and comfy. - Furniture Stores Near Me - Burlington Township, New Jersey

HORRIBLE EXPERIENCE!!! SHIPPING/DELIVERY ISSUES/DELAYS/MISTAKES like you've never seen before! Unbelievable!!! Saleswoman Ty was very helpful and knowledgeable about products. Dave in store was great in trying to resolve the delivery issues with delivery company. Unreal how long it takes to get answers even when the tried to reach out to regional manager Daveeda Cordero. It took a month of delays and multiple calls back and forth to get this delivery issue resolved. They should've refunded delivery fee, but they didn't. I understand it was more the delivery company, but if they are that bad, and can't follow instructions, they shouldn't be using them, to subject the customers to delays, inconveniences, unsatisfactory and subpar service. While waiting for a return phone call regarding delivery, delivery guys text and say they are 5 minutes away, and show up at relatives door to deliver furniture. I Never received phone call from store or regional manager that I was waiting for regarding delivery or an apology for miscommunication and unnecessary chaos regarding this order. Unacceptable! I needed furniture for myself as this delivery was for a relative, so I went elsewhere. Ohhhh, and after a month of back n forth, I was finally told this same day they ended up showing up at relatives door that they had a local guy that could deliver furniture... they should've been offered that as a solution instead of a month of delays and inconvenience. ALSO, on delivery day, when trying to figure out what was going on, the store stopped answering my calls n letting them go to voicemail So, in summary, BEWARE if you are using their delivery service. The delivery company seems highly incompetent to follow simple instructions and requests. If requests can't be honored, be honest from the beginning, or offer alternatives, not weeks later after frustration of back n forth crap! read more

The wife and I came into Ashley store today in need for a new sectional sofa. We were helped by Dion from the front door and he was a ton of help to us. Very friendly, knowledgeable and a great friend to talk to about life advice! I would recommend anyone to come shop for furniture here! read more

We had a great experience shopping for 2 armchairs and an ottoman. The salesman showed us everything and the check out process went smoothly. read more

Dion was the sleep coach and he was great and helped me understand a lot about the importance of sleep and getting the right mattress!!

Dion was awesome. Was very helpful and very informative. Will always come back and see him

Dion was a great help! Very patient and nice! Ask for his help next time you go to this location:)

Dion was great!! Helped to make a decision on a sofa decision. Very helpful and informative.

Deon assisted me in browsing couches that would be a good fit for my home size, price, and comfort among durability having two small children. He allowed me to take my time with no pressure! great service read more

great, fantastic staff. very, very, helpful! They answered all questions we had and were very personable.

Soooo on a Saturday after the first snow storm New Jersey has had in two years, the hubby and I decided to go furniture shopping! We went to Ashley Furniture and were immediately greeted by Tim who explained how pricing and fabric choices work. After taking a quick walk around, we saw three options for living room furniture. The manager overheard us discussing options we might have on a particular set and he chimed right in and cleared up our questions. We decided on a living room and bed and mattress for our daughter, and we're headed back home within two hours. We also came out under budget and purchased warranties for everything. Thank you Tim for your honesty and expertise. We are looking forward to our new furniture and setting up our daughter's new bedroom. read more