This store has the greatest selection of high-quality cutlery. I buy knives for the kitchen for…read morehunting and I have even bought some camping items here such as an ax and I saw. I drive an hour to get here because there's no other store like it

Throughly enjoyed my experience with Sonoma Cutlery. I have always wanted to go but never had the…read morechance. My son has asked for years when he can get his own Swiss Army knife and I told him when he was 10. Well that time came and we called ahead to make sure they had a decent selection and if they sharpen knives, the said yes to both so we headed down. It was New Year's Day so I wasn't expecting much action, but the new location is beautiful and they have it set up wonderfully. I brought 4 knives to sharpen including several high end Japanese knives. I have only ever had them wet stone sharpened so I was a bit nervous. $10/knife was a great price so I gave it a shot. I am very pleased with how they all turned out, but with knife sharpening time will be the test, they are often very sharp off the start and quickly dull. What I was most impressed with, was the staff! They were wonderful to talk to, super knowledgeable and friendly. Their selection is phenomenal and I can't wait to add to my collection and get a pair of hair sheers for my wife. And yes my boy got his Swiss Army knife and was over the moon. Their pocket knife collection is great, their Swiss Army knife was okay not amazing, but he found one he wanted!

I come here because I always experience amazing customer/shop service (Jeff the mechanic is the…read moreman!) and Jeremy is one of the best salesmen I've met in the industry. His knowledge and personability are rare traits these days, and it's hard to find folks that will go the extra mile who genuinely care about getting you the right tools. We bought a wood splitter this weekend. We are really grateful that the owner held it for us all week! We have been excited to pick this up and we are stoked to keep supporting a local shop that sells quality equipment. There were two gentlemen working when we made the purchase, Jeremy and some other guy named James who I had never met before. They were a bit busy and we weren't in a rush, so we waited for things to simmer down after Jeremy rang us up so we could get a run-through of the equipment and load it up. Really no big deal to wait - I worked retail for years I know it can be hectic - but Mr. Jimbo didnt seem at all interested in actually helping when he could have sped things along. He literally just acted like we were "in the way" or we were some sort inconvenience. I came back in to ask a question about a pin for the hitch mount (Genuine safety inquiry, so a legit concern.) Dude just stood behind the counter sneering at us and snapped at Jeremy to, "Make it quick...." Um, we just spent nearly 3k on a machine, can you at least act like you work here or give a hoot about the customers? He apparently gave us dirty looks the entire time we were there, my husband pointed this out as we were leaving, so I'm not the only one who took note of his insolence. I will remain a loyal customer, but hopefully I can consult with everyone else who works there. Maybe James would be better off working at the DMV...Insufferable people seem to fit in well there.

I am extremely dissatisfied with this business. My husband dropped off our weed stringer yard…read moremachine for repair on April 13th. We were told due to it being the beginning of spring that it wouldn't be done for about 4 weeks. Which was understandable. However, here we sit on July 1st without our machine . My husband has been by on 3 separate occasions and keeps being told 2 weeks and then a week. He has also had to since go and purchase another machine due to the fact that we do landscaping part time and needed this for work. I'm sorry but this is unacceptable.It has been 2 and a half months and it still isn't done. I don't know what the issue is over there but we should be discounted on the price or compensated in some way. When my husband said something to the manager regarding the machine not being done in a timely fashion the manager was like well that's the price we quoted you. Yes it was but we were also told it would be 4 weeks not 10+ weeks. We definitely won't be doing business with this store again.

They fixed a lawnmower that wouldn't stay running. They put a new part in. Always use them for…read morewhatever I need. Very responsive. Get all my questions answered, as well! Highly recommend them!

These guys continue to be absolutely amazing. Quick, courteous, and very cost-effective... and…read moreshowed me what went wrong, and they were quick to fix it... with a laugh and humor, no less. These guys are great, and I would highly, highly recommend them.

Nice work , fair pricing . Did excellent work .Matched color perfectly . She is also just a great…read moreperson overall!

Rosa did a great job and was very creative in her approach to the job. Would definitely recommend…read moreher.

Amber did an wonderful job reupholstering the seat cushions on some kitchen and dining room chairs…read more The quality of the work was excellent. She was knowledgable, friendly, and best of all, the turnaround time was 2 days!!

Amber is a master sewer and upholsterer! I hired Amber to do some complicated alterations on my…read morevintage clothing and she did a fantastic job! I was so impressed that I now only come to her for alterations. I was also so Impressed that I hired her to do some upholstery for a window seat in my house; it's beautiful! I highly recommend Amber for alterations and upholstery needs.

It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.

I am SO glad I found Emily via Yelp. She was friendly, fast and knowledgeable. She also teaches…read moresewing classes. In just a few days she had the 2 pillows made! I had the fabric and the inserts and she whipped 'em right up! Amazing! Couldn't be happier.

Emily did a wonderful job redoing some chair cushions for me. I have just moved to Santa Rosa and…read moreshe was my first "find". She is pleasant, accurate and extremely accommodating.

A handyman looked at it but couldn't fix it. It wasn't a standard type. I could ask at the hardware…read morestore. The guys at the hardware store gave me three sets of conflicting advice. It needs a washer, a cartridge in the base, a cartridge in the handle--but anyway I should come back another time when Whosit was there. So glad I found Handy Her. Plumber Joelle had the job done in less than an hour, including parts, labor, and tracking down the right stuff. There was a problem with a set bolt but she came back and tweaked that at no extra charge. Now the kitchen faucet is solid and working great. A kitchen faucet that won't shut off shouldn't be that big a deal, right? I can't believe the run-around I got from guys. Next time I'll save myself the hassle and call Handy Her first.