It was a wonderful store with wonderful staff. I could always find something in there for my home…read more When I first purchased my home I was able to find my dining room set and counter stools there. My daughter great dresser. We also purchaed a wall of book shelves. The quality was above par. There will never be another store like that around here again. I will miss it forever. They would even finish the unfinished pieces for you. Talk about going above and beyond.

I stopped in today to see if I could get a rocker since mine took a poop. I didn't like their…read moreselection but I did see something in their catalogs online and asked if they could get it. They said no, unfortunately. But I will tell you I walked around for a moment and they have a very nice selection of really nice Quality Furniture. And the staff couldn't have been nicer. I told him straight out I wasn't interested in the Rockers they had on the floor and that I could get them cheaper somewhere else but that didn't seem to faze them. They all got their phones out and they were all trying to help me find the rocker I was looking for. Only a company that's been around for 40 plus years can have such a testament to excellent customer service. They're going out of business because the owners trying to sell the building and then the business. I bought my first furniture from them in 1987 when they were called Kanan's. We still have that bedroom set from then and even though it's dated it serves its purpose in the guest bedroom of my best friend's house.

Sue's store is more than a used furniture store. It's a antique shop with well curated collection…read moreof fine jewelry, furnitures, arts, porcelain and much more. I am an antique buff who visited many antique stores. Sues place is definitely one of my favorite ones! It's definitely a place that worth to plan a trip for.

I absolutely fell in love with this small shop the minute I walk into it. There are a lot hidden…read moretreasures in this compact tiny shop. If you keep walk past the hallway, you will see a larger room with more mid size dresser and small furniture in the back room. The shop also has a lot of half moon/circle tables in various size. Those will look really good by the entrance. I also notice this shop specialized in small vases that are created by local artist. I picked up a small 2ft vase that has Japanese red glass mixed in with red metal. It was created by a local artist from Port Jovis, NJ. It's an awesome treasure hunt trip and definitely worth time to discover.

Mazen was fantastic. He went above and beyond to help my wife and I. The discounts were great and…read morethe customer service was incredible. Bobs has a large selection and are very accommodating.

Make perfectly sure you fully understand "Everything" and…read moreget everything in Writing ! When you go to this place ! I still owe money on my couch I believe they left a lot of important Information out when I bought it I still owe 15 more payments on this ! Time I get finished financing it it will Be an over 1300. Couch When I only paid $800.00 for It's crazy ! They want me to pay early now !! They need to inform people Much better ! Think twice or pay when you walk into The store ! They make it certainly sound so Appealing !

One can decorate their entire home or business at the At Home store…read more Lots of clearance, yet prices are still high. Service is very good, however the store is so huge it would be nice if the employees walk you, instead of pointing.

This is a store to visit. It absolutely has everything you need for the home. They have many…read moreselections of planters flower pots. So many clocks for the wall. Picture frames to hang up the value is great fo

With outstanding customer service, competitive pricing, efficient delivery and setup, they even…read moretook care of removing my old furniture--making for an exceptional experience!

Bough 2mattress sets and an electric recliner from these folks. Could not believe how easy it was…read moreto work with them. Both Boris and Daniel were very knowledgeable about their products. Pricing was acceptable to both of us. Delivery went very smooth. Both delivery men were very considerate about entering my house. Will definitely use this store again.

My friend and I went to this store today. She wanted to show a sofa she was thinking of purchasing…read more The manager approached us to tell us he was closing the store because he was going on vacation. At first we thought he was joking! Here it is 3pm. Your store is supposed to stay open until 7 pm. He actually approached us again to tell us he was closing the store because he was going to Lake George and had to meet someone. He had not had a vacation in one year! I have bought furniture in Thomasville, Natuzzi and Ethan Allen. I have never been approach with such unprofessionalism. This was a red flag for me. I have been in Orange County for 21 years, but I spend my hard earned NYC money on big ticket items in NYC and Paramus! There is a reason for that! Stay away from this place! Great customer service is everything!

Spent $4000 on a bedroom set. Got It delivered realized It had cracks and It was falling apart…read morecontacted Peter in the store he said it's due to shipping it's called pressure cracks nothing serious I said no Its current not serious but It will become a problem he said he will have someone come out & check furniture. a month later a man came took pictures & I have not heard from them I have called numerous times I've been told someone will be out not the damn thing has separated & I have small kids. Dont buy furniture from them corporate is the worse no one reaches back out. go to Raymour instead.

I Purchased a Dining Room Set From this Store. I also…read morePurchased the Protection Plan! I contacted them about the Finish Coming off of the Table. They are Declining to Back their Protection Plan Protection Plan! I do Not Recommend the Set I bought or waiting Money on a Plan they will not Back!

Never in my life have I been handled so poorly by a company as I have with Ashley Furniture. I…read moreordered a bed in March for delivery to be scheduled in May. Their sales person Yvonne was very charming at first to ensure she made a commission from my pockets. She said the bed was missing a piece on the headboard from the showroom but that it would be included once delivered. She kept in contact with me shortly after my purchase and told me to contact her to ensure I would have a seamless delivery, but once late April came Yvonne was nowhere to be found. After countless attempts to contact her she completely ghosted me, so customer service had to set up my delivery. This delivery was absolutely horrific. Nobody spoke English and the bed was missing the piece from my headboard and the slats for the mattress. I contacted customer service over and over again and they kept giving me the runaround saying that they could get the slats delivered to me 3 days later. As a person living with a lifelong hip injury, sleeping on the floor was not an option for 3 days after spending over 2k on a bed. So I had to take it upon myself and go to home depot to build the slats myself no thanks to Ashley. The nasty store manager Jessica barely apologized and reluctantly gave me a $400 refund just to call me about a week later, saying that since I actually have this incomplete headboard they are going to charge me back for what they refunded me. Not only this, but Jessica thought it was appropriate to try and talk down to me like I was a child instead of trying to hold onto some semblance of professionalism. I have never had such a nasty lackluster experience from a major store like Ashley. Today I'm left with regret for not staying with Raymour and Flanigan as I have for nearly 2 decades. Ashley's furniture in Middletown is one furniture store I would advise even my worse enemy to stay away from. The team of workers are purely money hungry and have no care about the efficacy of the brand they work for. While the manager is someone who should consider a different profession if she believes talking to people as poorly as she does is representative of Ashley as a corporation. In these attached photos you can see what this bed looks like online, versus what I received, and also the slats that I had to spend $200 in lumbar to build myself due to Ashley's poor service and handling. And no Jessica, my headboard was not built upside down, next time when you are speaking disgustingly to a customer try a different approach at justifying your atrocious attempts to take back your money from me. Don't call me, don't email me, send a corporate manager to try and get that $400 from me as you people have no form of a professional skill set. For any person reading this, just know this is the kind of mess and the kind of back and forth this company/store will put you in if you dare to make a purchase here.