My wife and I need a new mattress. We decided to check out Mattress Firm, in Newburgh NY. Jacqui…read moregreeted us when we entered the store. She was welcoming and helpful without being pushy. She encouraged us to try different beds and really tried to customize our experience based on our needs. When we sat down with her to find out prices, she really worked with us to provide us with the best deal without any pushy sales tactics. She was down-to-earth and straightforward. We were very happy with the price and service! I strongly recommend Mattress Firm. Ask for Jacqui.

Cosmo was a great salesman, we walked in just to look at the bed that my boyfriend's parents had…read morepurchased, and we ended up getting a great deal on a bed for ourselves! He wasn't a pushy salesman and took the time to get to know us and what we were looking for. I think we laid down on all of the mattresses in the store! I highly recommend this store if you're in the market for a new bed.

Mike at the Vails gate store was very friendly and knowledgeable. Helped us find the right…read moremattresses at really great prices. Highly recommend you see him for your next mattress.

Cassie made sure Covid Protocols were followed. Although she…read morewas busy she spent the time to fully explain features of the Mattress we were interested in. The whole process was smooth.

Haitham and Moe were extremely helpful. Got me exactly what i was looking for at a great price.read more

I walked in looking for an affordable couch I could buy that day and take home, and Moe helped me…read morefind one that reclined and had a pull down middle for drinks. Very nice salesman - no pressure. Showed me some options in the warehouse behind his store, which is where I found what I bought. He gave me a good price and let me borrow a strap to tie the box down in our pick up. I recommend him and his store.

Shopping for a split king mattress and adjustable base. Joe…read morespent over an hour and a half showing us a host of great options. We chose a combination that made me NOT want to get up from my nap test. Super value and a range of options. We opt'd out of the Bluetooth speakers, but pretty much selected a high end set that will be delivered tomorrow. We chose the white glove installation so Bob's will haul off the old mattress etc. and install the new one at a very reasonable cost. Painless!

I had a furniture delievery today waited all day for it, truck arrives about 4:15pm. At this…read moretime it starts to pour rain driver comes inside says its rainning he was going to wait 15 minutes to see if rain past. Then I get a call from bobs furniture that I need to reschule 2 miinutes after i spoke to driver I look out the door and the truck is gone. The down pour of rain lasted a total of 10 miunutes. I never got my furniture delievery today. Delievery for bobs is expensive over $300. I never reschuled and cancel my order. I will not purchase anything from that store again please BEWARE

I bought a decent mattress from there. It was too hard for my taste, but someone would have found…read moreit good!

Talked with Chris about options for a dining room table in the dimensions I needed. I had done a…read morelittle research and he showed me the two options. Both were reasonable prices. Chris was very professional and friendly. He called me when the table and chairs arrived which was happily a little quicker than expected. He set up delivery on a Sunday and gave us a time frame. The delivery man arrived within the expected time frame and was very careful in putting it in place and setting it up. Very happy with the whole experience and will definitely buy from there again.

DO NOT GO HERE AND DO NOT BUY HELIX MATTRESS. Im over the 100 day trial period (50 days) I lost…read moretrack - The mattress is making back pain worse. They are NON negotiable. They don't care. I offered to pay half for a new firmer mattress - asked if they could give a firm mattress topper - or anything that doesn't cost me thousands of dollars....NOPE NOTHING- Once you pay you are DONE.

Came in to browse some mattresses and I am happy I stopped by ! Mubashar let me try multiple…read moremattresses and had plenty of patience while I went back and fourth debating which one I wanted to purchase. They also offer deals on furniture as well. Mubashar made sure I was satisfied with the mattress and the price! I firmly recommend giving this business a try !

Dave and the staff are honest and knowledgeable. Reasonable prices for great quality furniture and…read moremattresses. It is always a plus to shop local.

Helpful & friendly staff. Prices reasonable. No pushy salespeople!read more