Yesterday, I called Richmond Hearing Doctors with a bit of a conundrum and having called three…read moreother practices in town to no avail. Then, we found Sara. Receptionist/Technician Sara listened as I explained a situation, she immediately empathized, and started listing options... real options. She went above and beyond by reaching out to fellow associates at different locations to find us a solution. We look forward to working with Richmond Hearing Doctors in the near future because of Sara's support. If she is any indication of the level of service and attention here, you will be very pleased. Thank you!!

Very professional staff my only recommendation would be to tell new patients in advance that there…read moreis a charge for ear wax removal that their insurance plan may not cover.

I've been coming to see Janet since I was 5 years old (I'm 23 now) and I trust her and her staff…read moreand always enjoy coming for my appointments with them. Very sweet and understanding employees and they treat everyone like family. I would give it a 10/10 if I could.

Kayla was great. She took time to explain all the new features of my new hearing aids and fit them…read moreproperly so that I think I do not have to return until my regular check up. I am very pleased and would highly recommend her.

Having moved to Virginia recently, I discovered that my hearing aids were not working. I found…read moreHearing Concepts online and was pleasantly surprised by how helpful the owner was especially because I was only a walk-in customer. Janice Fredrick was very kind and helpful, and I would without a doubt highly recommend her to anyone needing hearing aids or services.

From the owner: We can check your ears for medical conditions with a video otoscope. You will be able to see what…read morewe see. We test hearing and provide hearing devices if needed. We repair or service all major makes and models of hearing aids. We sell batteries at our cost.

Being in the medical profession myself, I expect good, professional medical care. I don't want a…read more"hearing aid salesman"; I want a complete hearing test and proper hearing appliance and fitting if needed. The kind hands of Lori Gardner inspected my ears, tested my hearing, and proscribed the best hearing aid I could imagine. NONE. That's what I thought. Wow. I didn't need one and they didn't try to sell me one. How refreshing...in an industry that is often criticized for "just wanting to sell you a hearing aid." I trust them completely now. I highly recommend them for all your hearing questions. Doc 775

What a rude woman. I was calling for two reasons, and she cut me off, spoke very rudely to me, and…read morehung up. Another audiologist will get my business.

Very knowledgeable, helpful and friendly. Dr. Evans is wonderful. Great experience!read more

From the owner: At Evolution Hearing we provide hearing evaluations, hearing aids, batteries and other accessories…read morefor your everyday hearing needs. We know how important hearing is in everyday life situations, which is why regardless of your budget; we aim to assist each and every patient.

"I clearly recall walking into Elevate Hearing Aid Center in early April 2023. Having moved to the…read moreEast Coast to assist my parents--both in their 80s--I had become a veteran of the 'appointment circuit.' I had spent months navigating dozens of businesses that were efficient, yet entirely transactional. In those offices, I wasn't just looking for a product; I was watching how my parents were acknowledged in the process. Most places deliver information so fast it requires a translator. But the day the three of us were ushered into Kim's office, the atmosphere changed. Kim didn't just 'hear' my father; she listened to him. She authentically included my mother in the process, despite it not being her appointment. It was the first time in a long journey of pitches and products that I saw my parents respond with true comfort. Elevate is a rare, third-generation family business. Kim's father passed down a professional philosophy that prioritizes the person over the product, and that legacy makes a world of difference to my tribe. It ensures we can still say the important things to each other every day. Supporting this legacy is Tucker, the third spoke in the generational wheel. As a certified specialist, he handles the complex IT and the intricate federal insurance paperwork that often bogs down retired families. He ensures the technical side is as seamless as the clinical side. If you feel something is lacking in your current care, I highly recommend you visit Elevate. You might be surprised at what you--and your family--have been missing. Maybe we'll see you there. Sincerely, Tim, son of Ike and Anna."

I love them sooo much they always make you Feel like ur…read morefamily not just a patient we moved recently, moved to Texas and they were able to ship Mama's hearing aids from Virginia to Texas with no issue no problem. They always look out. They always make sure you have everything you need definitely a place I would recommend for anybody to go to

Thank You Kelly for listening to my needs and addressing the issue!…read moreAND that was not telling me to "make an appointment" Kelly knew how important it was to get my hearing aids charged ASAP. She checked the charger, plugged my hearing aids in and asked me to return in 30 minutes. I can't tell you how much this meant to me!! THANK YOU! Marta Heimark

At Evolution Hearing the reception is welcoming and prosperous and the staff is friendly. Dr. Koch…read moreis experienced and caring which makes for a positive experience. Ear canal cleaning has been offered at a very reasonable price relative to ENTs for example, and the latest equipment is employed. Additionally, Evolution offers daily walk in services after 12 which is highly convenient if there is a short notice problem to work on. The audiologists were recently able to remove a rubber gasket from my canal that had gotten stuck - doing this at a clinic would have taken much longer at much higher cost. A wide array of hearing aid devices are offered and testing is done in a smooth and professional manner. Highly recommended Audiologist.