My mother who is handicap and has cancer, was referred to Dr. Armstrong. we drove over an hour to…read moresee him, however; when we arrived we were told that they do not accept her insurance. Therefore, they were not able to see her. I explained to them that it was their practice that schedule the appt and already had her insurance information, why didn't someone notice this and call earlier to cancel or tell us they don't take the insurance. The office staff was not nice about it and told me well the doctor needs to get paid. Insurance was united healthcare Medicare advantage plan. They take the Medicare part but not the advantage or united healthcare.

I recommend this practice. I have been attending for a number of years now. I have frequent visits…read moreas I gave year around allergies. Dr. Becky is amazing and always takes time to be very thorough. The nurses and the front office staff are always accommodating and make my visits engaging and more personal than transactional. Myesha has been around for a good while as well as the more recent additions of Amber and Meghan who I always share a laugh with. Keep up the great work ladies; I am sure serving others can be thankless; however, you do it with grace and a smile. Keep up the great work!

Went in for routine bilateral vasectomy, and was treated perfectly from initial consultation…read morethrough day of surgery. Thinking back, I can't find one slightly negative thing to report. Staff was amazing and comforting from the moment I began the process. Professional and personal would be my description of the entire VA Urology group. -DPM (Manakin Sabot, VA)