Yesterday, I called Richmond Hearing Doctors with a bit of a conundrum and having called three…read moreother practices in town to no avail. Then, we found Sara. Receptionist/Technician Sara listened as I explained a situation, she immediately empathized, and started listing options... real options. She went above and beyond by reaching out to fellow associates at different locations to find us a solution. We look forward to working with Richmond Hearing Doctors in the near future because of Sara's support. If she is any indication of the level of service and attention here, you will be very pleased. Thank you!!

Very professional staff my only recommendation would be to tell new patients in advance that there…read moreis a charge for ear wax removal that their insurance plan may not cover.

The most down-to-earth, outgoing, friendliest, doctor I have ever had the pleasure of coming in…read morecontact with. I met with her on three occasions and was amazed at the amount of time she would spend with me. The entire office seemed to be run with precision but the staff still showed a concern for the patients. I honestly have no connection with Dr. Kerr and just by chance found her online. If you're looking for a great ENT doctor and staff I highly recommend this office. Steve Hopkins

In todays world of some pretty abysmale health care, finding a…read more competent doctor can be challenging. But I sure lucked out when I secured an appointment with Commonwealth Ear, Nose and Throats specialists. It took me a week to find someone to even see to my problem. How fortunate I was to be scheduled almost promptly with Dr. Julie Kerr. Nor only is she above excellent in her chosen field, she is compassionate and kind. She was swift to take care of my problem and because of that and her wonderful bedside manner I will sing her praises 'to the rafters". Thank you Dr. Kerr!

I hate to leave such a poor review of the office since the care was good; however, their billing…read moredepartment is a nightmare. After paying onsite following my visit an extremely high bill, I've been billed several times since. There was also a 'no show' fee of $60! applied to my account. This was an online follow-up with the doctor who failed to show to my call. They should be paying ME for a no-show. I've attempted to speak with their billing team multiple times but continue to receive past due statements for charges that have been paid. In fact, when I total my bill(s) after insurance, they owe ME money. These offices are nothing more than bloated businesses trying to make a buck. What happened to the CARE in healthcare?

Be very careful with this office. While the doctors are great, their billing department is…read moreoutsourced, and office has absolutely no connection to it. I am not the first one to be completely ignored by the billing department. You might end up with unpaid bills for something your were not supposed to be billed for.

Very knowledgeable, helpful and friendly. Dr. Evans is wonderful. Great experience!read more

From the owner: At Evolution Hearing we provide hearing evaluations, hearing aids, batteries and other accessories…read morefor your everyday hearing needs. We know how important hearing is in everyday life situations, which is why regardless of your budget; we aim to assist each and every patient.

I just had another great experience with the Hearing Clinics of Virginia. Doctor Tomlinson is the…read morebest and great at her job. The young lady at the front desk is so nice, and somehow always remembers my name. She really makes my day! Its like a small town doctors office located conveniently in the city. I am definitely a customer for life. I highly recommend!!!

After years of being loyal customers having two hearing impaired family members we had a terrible…read moreexperience win Dr. Butts at The Hearing Clinics of Virginia. Our dog ate a fairly new hearing aid which I chose to purchase online to save money. This is a service they state as being free to program on their website yet we were charged over $600 to have it done. He also had a little tantrum and stormed out stating he didn't have time to replace the receiver wires and made us come back for another appointment. This takes less than five minutes. It left my child without being able to hear for too long. Since we had purchased the same exact hearing aid all he had to do was plug them in to her current settings on the computer but apparently felt we needed to be punished for purchasing elsewhere so we were excessively charged for the ten minute appointment. I have made multiple attempts to clear up this overcharge and they will not return my phone calls or emails. I have had to contact the Better Business Bureau. They clearly are more about money than helping folks to hear better. I would steer clear of this practice.

I visited Virginia ENT because I was having an issue with BPPV, and not many providers in the area…read moredeal with it. Upon arrival I signed in, and it took a few minutes to get checked in. Once that was done it took about 30 mins before getting called back. Thankfully they have a huge waiting area I saw Dr. Curtis, who explained why I was having issues. He even showed me on a camera what was happening to cause my dizziness and fixed me pretty quickly! Even gave me some at home instructions in case I ran into more issues.

Good place,not complicated to schedule and doctor are knowledgeable and somehow kind!…read moreI took my one month old and they were very kind with us

I have only had one session with Lori Hedrick, but it was absolutely mortifying. I found out that…read moreshe had already met with my ex-wife and daughter without me, which is unlawful considering that I am her legal guardian. She was obviously biased against me and has been enlisted in my ex-wife's agenda. If you are a man that cares about his relationship with his children, beware of this therapist. In addition to the legal issues, she was very dismissive of my questions and clearly was not interested in my perspective. Very unprofessional.