Great group of skilled technicians working in an extremely clean shop…read more Methodically solved a difficult electrical issue my 32 year old Mercedes had that others couldn't. My 2 old Mercedes have found a home.

I'm giving it a slightly higher review because the lady at the front was very kind…read more My car broke down last week and I had to get it towed to a shop to find out what was wrong with it. Once it was at the shop I figured I'd just "support a small business" and let them do the work. I get a call that they believe the issue is the spark plugs. The diagnostic isn't free (it's literally just plugging in a reader for the warning light) but they say they'll deduct some of it. I've worked on my car before and I have an idea of how long it took in my old cars because I did the work myself. But I didn't have a spot to do it, tools, or honestly...the time and headspace. They come back with $500 for diagnostic, parts, labor. Now I'm a little annoyed because I know spark plugs aren't that expensive, but I thought "maybe because it's a newer car it's harder to get to those parts so it'll take a bit longer". I agreed and let them do it. This is where it gets more annoying. They come back and tell me the $500 spark plug job didn't fix the issue and I need my ignition coils fixed and that brings the total to $1400! Now I'm actually mad. I said no thank you, I can figure something out later but I don't have $1400 lying around, the week of Thanksgiving, right before Christmas. The front desk lady is apologetic, she understands and tells me she'll call me back. She knocks $50 off the job I get my car back. Look...to be fair, my car needed a tune up 50,000 miles ago, and those spark plugs were dead (good job Mazda on making good parts). But $1400 was nuts. THEN I looked up how to change the ignition coils on my car and I was overtaken by rage. The spark plugs would've taken them no more than 30 minutes. The most expensive spark plugs at any auto parts place would've cost me $100 tops, they charged me $160. The ignition coils are expensive, and at an auto place would've cost $600. I paid $300 for all 4 and they arrived in 2 days. The work...to change the ignition coils took 10 MINUTES, 10 MINUTES. That means that this shop charged $164 for 20 minutes of work on the spark plugs. Then wanted to charge an additional $300 for 15 minutes of work on the ignition coils. Which BTW, if they had done all of the work at the same time would have been 30 minutes tops because you have to remove the ignition coils to get to the spark plugs.

I went to A-1 North Buncombe Muffler shop to get a rattling/roaring sound addressed in my car. When…read moreI called Chris, he had availability for the next day. When I got there early, he was immediately attentive and kind. His parents were visiting to meet his sweet puppy. Chris lifted my car, showed me what was going on, let me be super nosy & watch/take photos, let me bother his sweet, shy dog. He said it would take 20 minutes and cost $55. It took 15 minutes and was in fact $55. I am so very pleased! Not gonna lie, I was a little nervous before going there because mechanics can be a little on the anti-queer side of things. Chris was deeply kind, chatty, and welcoming and full made me feel comfortable. We had a good chat, great & quick service, great pricing. Completely fixed the issue in my exhaust system. I will only be going here for any muffler or brake issues I encounter going forward.

Went to North Buncombe Muffler and Brakes expecting to have new brakes installed on my Ford Ranger…read more After inspecting the brakes, Chris McCoy told me it wasn't necessary to replace them for another 30,000 miles. No charge. I really appreciate his honesty and the quality of previous work he has done for me.

Excellent quality work, good value, I like this shop. It's no nonsense fix it and be done. They be…read morean accurate estimate and perform the work quickly and perfectly. They have high standards and their work is superb

I have been going to Fletcher Automotive for a few years now for two vehicles. My car and truck…read morehave had a number of issues fixed by them, and I have never been let down. Their prices are reasonable and they are consistently polite and honest. Is there anything more a customer could want?

We took our Acura MDX for 105K mile Timing Belt, Serpentine Belt, Pulleys, Tensioners, Engine Oil…read moreSeals, and Water Pump Replacement. They used OEM parts and were very competitive on pricing saving us over 40% of what dealer would have charged. An added benefit is they are within walking distance (about 0.4 mile} to downtown Asheville, so we dropped car off in am and spent night in town and picked it up the next morning. Car runs great. Very competent staff and impressed with knowledge and helpfulness of Teresa and Mason. We will definitely use them again!

I had went to this mechanic to have a plug on my AC compressor electro-magnet clutch replaced as it…read morewould intermittently cut out. Key word is intermittently. They took my car in, said they duplicated the problem and that a grey plug was loose. They plugged it in and it worked. Sure, okay. $100 to plug in a plug. At least I don't have to deal with it. Two weeks later my car has the same issue. I call up and the scheduler told me to come in the following Wednesday. I did just that, and when I came in, they told me it was the previous Wednesday and to reschedule... okay, fine. I went right home and ended up repairing the plug myself, which was different from the plug that they "plugged in". I video taped what the actual plug was and showed them it connecting to the compressor and asked for a refund. They told me to come back the next week when the owner was there. I came back and they said "the owner is at the other location but said no." So not only did they waste my time three times, but they stole $100 because their electrician of 30 years couldn't properly diagnose a simple AC electro-magnet clutch connector and still had to get paid. They told me it was fine when I took it, even though its an INTERMITTENT issue. Think twice before coming here for any electrical work or any work at all for that matter.

Fast, efficient, friendly and professional! Thank you so much! Now I feel safer going through this…read morewinter in this hilly terrain!

I have been doing business with Mike Byer automotive for about eight years and I would trust them…read morewith my car, my wife's car, my mom's car, etc. etc. you get the idea. If they tell you your car has a problem, you can pretty much rest assured that it has that problem. They may not be the least expensive repair shop in Asheville but the value and trust are worth far more than dickering over a few dollars. If you want someplace to take your vehicle that you know you don't have to worry about being treated properly, bring it to Mike Byer automotive.

I met Mr. Roland maybe six years ago before I purchased a truck from a dealership near his shop. I…read morewanted to have the truck checked out before I purchased it, and the auto dealer recommended Roland. I thought maybe that was a conflict of interest and wanted to take it to my own mechanic. My mechanic was backed up and couldn't get away, so I reluctantly took the truck to Mr. Roland, and I was beyond satisfied with his expertise, service, and kindness. He drove the truck and turned the steering wheel a few times while driving straight and explained why he did that. He turned down the radio to listen for any noises that may have been out of the ordinary. He did a few quick stop-and-go checks to check the brakes. He did a hands-on examination and told me that I would eventually need to have a tiny hole in the muffler repaired at some point, but it wasn't major and recommended a shop. He told me the tailgate latch was tricky to open, but showed me how to open it without problems. And he also guaranteed me that he could beat any price in town. With that being said, a year later, my GMC Terrain started stalling and shutting off whenever I would come to a complete stop, which was kind of scary. I took it to Firestone, and they placed it on a machine to diagnose it and quoted $700+ to fix the issue. I then remembered Mr. Roland and went to see him. He called one of his technicians out, and while the car was running, he asked the technician what he thought was wrong? The technician put his ear to my car to listen to it and told Mr. Roland the exact same thing that Firestone had said. That was very impressive considering they did not have to put my car on a machine to diagnose it. Mr. Roland, not knowing what Firestone had quoted me, said it would cost me about $300+ to repair it. They were kind of busy that morning, but he managed to squeeze me in. I went next door to Cracker Barrel for breakfast, made some business calls, played a few games on my phone, and did a little shopping to pass time. Within two hours, my car was ready. I've been back a few times to have my vehicles inspected and/ or repaired. In fact, it's been a while, and I need to have my GMC checked out again, so I'll be calling Mr. Roland.

Roland has been my family's main "vehicle whisperer" for many years and I recommend him to any…read morefriends, or just acquaintances, who need a trustworthy, honest place to go for repair.

The guys at this business are super upfront and honest with you which I appreciated a lot. They…read morecouldn't fix my transmission but it was for the best anyway since the Jeep was super old and worn out. They helped me by not having me pour alotta money into an old piece of .... thanks!

Tom and the crew were fantastic! I took a solo trip and my car broke down on the Blue Ridge Parkway…read more(one of my nightmares)! I was two hours away from home and really needed the best support. I've been taken advantage of before when dealing with car issues, so I did my due diligence and read reviews on local car shops. They were able to do the diagnostic test at an affordable rate and got back to me before the end of the day. After researching long tow options, I decided to go with getting a AAA membership. I had to store my car at the shop for a week and trusted the team to care for it. This shop is honest and straight forward. As a young single woman who had car issues in the mountains, I am so glad I found the shop based off positive 5 star yelp reviews! Highly recommend if you are far away from home or a even a local, to get your car serviced here!

Today was my second trip to Eric's with my 2003 Sable. I had lost my prior mechanic when his shop…read morewas wiped out by hurricane Helene. Last spring, while doing the annual inspection, Eric recommended a tune-up to deal with a problem I mentioned. After all, it had 100,000 miles on the odometer. Solved the problem. Today I was a few minutes early for my 1:30 appointment and the car was in the shop before 1:30. The problem was a bad ignition coil and the problem was history. Eric cleared my 23 year old car for a planned trip to Florida. It is nice to be able to trust your local mechanic.

Eric is the real deal, fair minded and kind. He and his whole crew know what they're doing. Highly…read morerecommend!