Tonight's experience really deserves a 2 or 3 Star, but because we had such a positive experience the first time, I'm merging the two reviews.
Quick review, then details:
Pros:
- Good bread (naan), a bit fluffy for my taste, but good.
- Large portion of rice, 1/2 white, 1/2 qabuli
- Firnee was delicious, large portion (possibly enough for 2)
Cons:
- Delivery fee $8
- Meat dish is "hit or miss" - good lamb chops, good kubideh, chicken was not satisfactory, tenderloin was inedible
The first time, I had the lamb chops and my husband had the kubideh (seasoned ground beef) for our dinners, and we both had the firnee (milk custard) for desert. That dinner far exceeded both our expectations, although we ordered for delivery, which tacked on a huge $8 delivery fee.
We both especially enjoyed the firnee, which is why we were disappointed when it was unavailable for tonight's order.
Since it's the end of our vacation we decided to splurge, pay the $8 delivery fee and order again. Online ordering is not too bad, but we did need to open a second tab for meal descriptions in some cases. Immediately after ordering, we received a phone call explaining that they were out of the firnee and would we want the baklava? We declined. Not a big deal. I did not mean to suggest that it was any kind of deal breaker. It happens. And we had ordered appetizers, so.. plenty of food.
The naan was good still, a particular favorite of my husband's.
His meal, lamb and chicken kebab - the lamb was good, the chicken was "rubbery" (his word)
My meal, beef tenderloin kebab - tough and chewy. Don't get me wrong, it looked good and smelled fantastic. It looked to have been cooked correctly and it was spiced quite well, as my last meal was. I'm not an expert exactly so I don't know if they could have known that there was something wrong. I was pretty happy when I started, should have been concerned when I couldn't bite through the piece and just stuck the whole thing in my mouth while trying to tell a story to my husband about things I'd done that day. Five minutes later I gave up on both the meat and the story. It tasted okay, and in a way it was tender. It just didn't break down fast enough to swallow. My husband tried it and agreed -- a rare enough occasion, so I know I'm right about this. He shared his lamb kebab. (He's a good man.)
The dinners all come with 1/2 white rice and 1/2 qabuli, which is pretty good, and a choice of side. I got a salad (average) last time, the spinach (pretty good) this time, and eventually I will order again and try the chickpeas.
At the moment, I'm not sure which experience is a more accurate example. Tonight could have been a "one off" experience. It was around 6 pm on Sunday, so being out of the custard could have something to do with that. The hour delivery time is not a problem and was to be expected.
If there's any real deterrent for us, it's the steep delivery fee.
We love ordering out. Also, we did not call them to let them know our experience, so they did not have an opportunity to correct it. They did call back immediately about the custard suggesting that they are conscientious at that level.
Based on our first stellar experience, I will probably call next time to make sure they have the firnee. I really need at least one more experience to decide about this place.
Good luck.
Edit: I asked my husband what could have been wrong with my tenderloin kebab and he said it wasn't tenderloin, it was a very low grade meat. So, that sounds probable. Still not sure how it could have happened. ~Barb read more