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ASG Security

3.4 (5 reviews)
Closed • 9:00 am - 5:00 pm

Services - ASG Security

Security monitoring services

Security system installation

Security system repair

ASG Security Photos

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14 years ago

our issues originally with this company have been corrected. We have a Verizon card with better reception now, and haven't seen any issues.

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11 years ago

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14 years ago

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12 years ago

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13 years ago

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Iwatch Security - Best alarm technology available

Iwatch Security

(19 reviews)

I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

Neuwave

Neuwave

(17 reviews)

Our decision to hire Neuwave from new construction to ongoing service has proven to be a poor…read moredecision on our part. They numerous failures and poor quality of installation, and our service expereince with them since has been less than impressive. Most unacceptable was our service experience with a recent internet issue over a weekend. We contacted their 24 hour after hours service line for requesting service assistance, and Neuwave states you will receive a call within an hour. We called 4 times every hour and half with no returned call. Finally, we spoke to the service manager Monday, sharing we work from home, he had no response as to why a call was not received from anyone (including himself). He then elected to email us rather than call us, which leaves one to question whether Neuwave wants to speak with any of their customers. Needless to say Neuwave has totally failed to earn our business, and we will be replacing them with a customer and service centric provider.

We had them install a home audio and video system 2 years ago. The TV installation was fine, and…read morethe speakers sound great. However, the control 4 system is always hard to use and inconsistent at best. To turn on the TV now requires 2 remotes and turning on the TV twice on the control4 remote to get the audio to play. The control4 remote LED has faded quickly, so it is hard to see what is selected. I would love to find a different system to get the TV and audio to work well.

CPI Security

CPI Security

(151 reviews)

I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

Not only are their prices higher and contracts longer than anyone else, there are predatory terms…read moreburied in your contract. Before signing anything, you should understand that you ABSOLUTELY WILL BE CHARGED 100% of the FULL term of the contract -- no matter what. It doesn't matter if you have a valid reason for disconnecting service, such as moving outside their service area (do you realize they only operate in 4 states? They don't mention this when they tell you that your contract is portable). No matter what the circumstance, they will continue to charge you every month PLUS the cost of equipment (this can be several thousand dollars) and there is nothing you can do to stop them because of the terms of the contract. They can change the amount you pay each month, they can pass fees and upcharges to you from third parties, and there's nothing you can do to terminate. It's all buried deep in the contract that nobody reads. These are not industry standard terms, and they are not made clear when you're signing the contract. Basically, unless you are absolutely 100% sure that you will definitely not have any change of circumstances for the next 5 years, go with another company.

ASG Security - securitysystems - Updated May 2026

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