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Ascension Performance

5.0 (2 reviews)
Closed • 7:00 am - 9:00 pm

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7 years ago

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Catalyst Health & Fitness - Home to over 65 pieces of weight training equipment.

Catalyst Health & Fitness

(18 reviews)

I have never written a review for any business before. But, I wanted to at least warn people about…read morereally what is going on here in terms of cleanliness. First off, I would like to say that 90% of the staff are wonderful. They are helpful and consistently welcoming. But, it has been the case over the last couple of years that the cleanliness of the facility has plummeted and it is not just me that has taken notice of it. The men's bathroom is a complete joke. They rarely clean and the inside of the lockers are never cleaned. I possess a picture of mold growing in one of the lockers. They have no working ventilation in the locker room (the owner says it was a disagreement between him and the landlord). I have consistently brought the issue of poor cleaning to the owner. He completely ignored me. When I finally canceled my membership, I was hoping he would be humble enough to accept that they were dropping the ball and fix it. Yet, that was not the case. He was arrogant and had his heels kicked in pretty heavily. At some point in the future, he needs to better equip himself with skills for interacting with members.....he failed miserably at this. They need to get their act together and start to clean. It is not the job of the members to clean. (Shrug.....) I wish all of them well.

UPDATE: Huge expansion to the Southbury facility completed August '19. Revising my original review…read morefrom 2014 from 2 stars to 4 stars. Total transformation to a top tier, modern gym. Floor to ceiling overhaul, new equipment, lighting and workout areas. Locker room is still small and ranky, but I can live with it. Kudos to owners for investing to upgrade this facility!

Ascension Performance - healthtrainers - Updated May 2026

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