So clean, beautiful murals, and such kind staff and provider!! Baby was scared but they were so…read morekind and helped her feel comfortable. Highly recommend

The space is super cute and everyone that works there is very friendly! Definitely recommend!read more

My kids love coming to the dentist office because there's games to play and when they finish their…read moreappointment, they get coins for some prizes. They both do well getting their teeth cleaned and they have tv playing on the ceiling so kids can stay still. All the times I've gone, every hygienist has been friendly and makes sure with the parent if they have any questions. It's a great office, always clean, and the doctor and his staff are extremely friendly. I highly recommend this office!

Truly the Best Pediatric Dentist!…read more East Valley Pediatric Dentistry is absolutely wonderful! From the moment you walk in, the entire staff makes you feel welcome and cared for. From the friendly front desk team to the amazing dental assistants and hygienists, and of course, Dr. Johnson & Dr Schow. We're always taken back right away (no long waits!), and they treat us like VIPs every single visit. The care, kindness, and professionalism they show are unmatched. I can't say enough good things -- truly the best pediatric dental office out there!

Taking both kids in for their dental cleanings today. They clean them side by side, which is great…read more Before they started, I let both hygienists know we would not be using fluoride products. One hygienist looked at the other and said, "Then I'm not sure what the point of you being here today is." Excuse me... the point is to have my children's teeth professionally cleaned. My parenting decisions and the research I've done are not up for ridicule or debate. Whether you agree with my choices or not, professionalism should still come first. Needless to say, we won't be returning to this office.

I just had the MOST AWFUL experience. This is the dentist that I went to when I was a child and now…read moreI've chosen to have my daughter go there. Not only have they had to reschedule FOUR TIMES due to an error ON THIER END, all the front desk staff and the manager I spoke to were rude and dismissive when I was explaining that I may not be able to get out of work for a forth time to go to a new appointment. I'm currently on the search for a new dentist and I would suggest people avoid this place. It no longer has the same loving and respectful place it was when I was young.

We came up upon A to Z Pediatric Dentistry in Gilbert, AZ…read more The attention to detail was so far so good. The staff in general communicate the what, how and when's appropriately. Dr Mercer was amazing and you can tell she knows what she is doing. My son had to be medicated for this 45 min process and it all went well. They work like a well oiled machine. The front desk staff is very knowledgeable and confident in what they do. The facility is small, but is definitely kids friendly and well kept. Clean and organized. Thumbs up! I will update in 6 months. Thank you

We LOVE A-Z pediatric dentistry!! Both Dr J (Mercer) and Dr Jensen have repaired my children's…read morefront teeth & have done incredible jobs! They could be cosmetic dentists with their attention to detail. I love their bedside manner & the way they speak to the kids + assistant we had was incredible too (but I didn't get her name). 10/10 recommend!

We have been with Dr. Welch for well over 12 years now. With him in particular, we have had a great…read moreexperience. The front office staff however needs major improvements. They are rude, condescending and completely unorganized. On more than one occasion they failed to accurately schedule my sons appointments. One time he went in for a scheduled cleaning and they confused him with another patient who was having a tooth extraction. Another, he was to go in for fillings and they again had him down for a tooth extraction. There is a clear lack of any customer service. I am ultimately leaving the practice due to the overall unprofessionalism by this staff and true lack of care.

I visited this office for the first time today (3/1/23) for my 1 year old's first dentist…read moreappointment. I was recommended to this office by someone I work with and I'm so glad we came here. I was able to get an appointment the day after I initially called. We had a great experience at the appointment itself. We had a very friendly welcome by the receptionist. There is a nice play area for kids to play while they are waiting, although we didn't have to wait long. The tech gave a thorough explanation of how the appointment would go, which would be great to ease the anxiety of nervous parents. The Dentist himself was SO nice and took the time to educate me on what oral hygiene looks like for a 1 year old. The exam was quick with a "developmental exam". I thought it was a great experience for getting my girl used to going to the dentist. I've already recommended this office to my friend and will be going back in the future.

We loved our experience here with Dr Amber! Like all parents I was feeling nervous about bringing…read moremy 3 year old here but the staff was so comforting. They are clearly fantastic with children. They let us know what to expect every step of the way and let my son sit on my lap during the exam. He literally thought this was the most fun adventure! The office is welcoming and fun with a waiting room my son didn't want to leave. It was very easy to schedule with them as well.

I recently moved to the area and was in need of a dentist for my 3 children. We have visited the…read moredentist twice, 1 times was a regular cleaning and the next was an emergency visit for a fall on the teeth. Both times the office staff have been excellent and extremely supportive and very quick at handling things. We've seen two dentists and they were both amazing with my young children. All 3 of my kids love going to the office due to the fun video games and warm atmosphere. Very happy with ABC Dentistry.

Absolutely awesome service and great explanation of care. I love this orthodontics and the customer…read moreservice I receive at each visit. Thank you Victoria for letting me know all about how to prepare my tongue for the next procedure.

I went in as a new patient, needing a top retainer replacement. Intake was a breeze. I saw the…read moreortho relatively quickly after I got into the office. I was informed I need braces again, which isn't a huge deal. They have a payment plan, which is awesome. The ortho made me feel at ease, and answered all of my questions. I get my braces in a month. Really excited to get this journey started, and really grateful for this company.

The first time I came here, the service was top notch. I left happy and thought I had finally…read morefound a good dental office. After my last few visits, I will not be returning, nor will any of my family members. At my last appointment for a cleaning, the hygienist was telling me how dirty my teeth were and told me that I don't brush or floss my teeth. Well, I don't know how I've made it this far in life without brushing my teeth! She made me feel awful about my teeth and made me feel like a disgusting human who apparently doesn't brush or floss. I had a few cavities and made a follow up appt to get them filled. I was given the appt with paperwork stating what teeth would be getting the fillings. It's a good thing I kept that paperwork! I showed up to the appt for the fillings and was told my appt was never made and was never put into the system. Yet I had the paperwork showing otherwise! They took me anyway since it was their mistake, but I was treated as a walk in and made to wait, wait, wait. I had another appointment that I booked 2.5 hours after this one and I had to actually contact the business of my next appointment and notify them that I would be late. And sure enough I was 30 minutes late to my next appointment because of Avalon dental's incompetency. Speaking of incompetence.....approximately 6-8 months after this, I had a dental cleaning at a different dental office and found out that I had a "huge" cavity that Avalon dental missed! It was so large that had it gone any longer I would have needed a crown! The cavity was clearly visible on the x-rays taken at Avalon and they never treated it or informed me of the cavity. One of my family members actually did have a crown placed through Avalon dental and the whole experience was nothing but a nightmare! They told my family member that they ran the paperwork with the insurance company and that the crown was covered. My family member had the procedure and was then hit with a massive bill from the insurance company. Avalon dental never cleared it with the insurance first and said they did! My family member then had to get more medical documentation and basically do Avalon Dental's job for them with submitting required paperwork and documentation to the insurance company to get this covered, which is what Avalon claimed they did, but did NOT! The woman in the office that handles insurance and billing is EXTREMELY RUDE! Called multiple times requesting that we contact the insurance company to pay them. Is that not her job? I contacted the insurance company and per the insurance company, they had 90 days in which to provide Avalon dental with the payment and it would be payed in 90 days. I called and let the insurance/billing lady at Avalon dental know this and she continued to call us MULTIPLE times requesting a check from the insurance company! UNBELIEVABLE!!!!! Again, this is her job to contact the insurance company....why were we having to do her job for her? Not to mention she continued talking over us on the phone, kept interrupting us multiple times, and would not let us speak! She was calling us up like a bill collector when it was out of our hands. We told you, the insurance will pay you in 90 days! QUIT calling! We QUIT coming to Avalon dental after these incidents. Will not be coming back. EDIT: The business thinks I have the wrong dental business because of my name and location being California. I have the correct business and I was a patient of yours more than once. I travel to the valley here MULTIPLE times per year and have well over 200 reviews for Arizona businesses, including yours. If you took a look at my reviews, check-ins, and photos, you'd know that. I was just in Phoenix this morning. As for my name, this is a variation of my name. Just because it doesn't exactly match my medical record, doesn't mean I was not a patient of this office. I do not wist to talk to you or anyone from this business. I shared my experience with your business on a review site. Please learn to take negative feedback to build a better business for current and future customers/patients.

Avalon Dental went above and beyond yesterday not only taking care of my dental cleaning with care…read moreand precision, but helping my sister out who was visiting from another state. Alexis did a wonderful job setting my fears to rest making me feel less anxious about my cleaning. Dr. Taryn spent extra time to make sure I was comfortable and everything was going well. Later in the day when my visiting sister's temporary crown fell out we called the office asking for advice on what to do. Dr. Taryn said she'd help us out and reset my sister's crown for us that afternoon! I can't say enough about how caring and thoughtful the whole office is at Avalon. You are not just another patient to them. You are a valuable person with individual needs. In a world where so much negativity exists, it's nice to have that genuine care. Marilyn S.