We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

I watched a crew from DeFrancesco's today in my neighborhood. These people were dedicated and…read morefocused; neat and clean work; so professional. They completed an entire house and it was a work of art. Seriously, it was a pleasure to watch!

We just had our house resided by Defrancesco's Quality Roofing. We could not be happier with the…read moreresults. Our house had been in need of a lot of work. We had painted it a number of times over 28 years of ownership. Our project was just completed. Do not hesitate to use this company! They made the process so easy and affordable. Their attention to detail is exceptional as well as quality of work. We HIGHLY recommend Steve and his team!!!

Roofing job was completed timely, with great communication from the owner, with pictures and…read moreupdates. Great job and great value.

Absolutely 100% recommend this company. When part of our roof blew off during a windy weekend this…read morelast winter, they were able to come out and patch it first thing on Monday morning. When we were ready to have the whole roof replaced, their response times were always quick. And when it was time for them to come out and replace the roof, we only had to wait days for them to show up. No waiting weeks or months to be taken care of like other places we had tried. Our entire roof was done in one day, and they even did some minor maintenance on the woodwork around the roof. Our new roof looks beautiful and perfect and we're very happy.

would not recommend the company. owner visited and promised the sun and moon, but when. asked to…read moreput in writing, they refused. beware. they are much higher than other roofing companies, but do not provide justification as to why

Roof is awesome at an incredible price. Top notch friendly professional crew. Only took two days!!…read moreEd is the best!!

Called Ed LeBrasseur from Residential Roofing in Salem,NH @603-890-6641 or 603-489-3253. He came…read morethe next day to repair 2 holes in the roof. He took before and after pics as requested and pricing was very very reasonable. Don't hesitate to call him you won't be disappointed. He saved me a large amount of money by repairing and not recommending a whole new roof. I'm elderly 90 years old and my income is as all other seniors just getting by. He's pleasant and dependable and reasonable. A long time resident of Salem, NH. Facebook has a Residential Roofing post with a different phone number starting with 8 that is not him don't call that number someone has posed as his business name please be careful. Go to Yelp to see his info. I'm writing this review for my 90 year old mom since it was her property I'm her daughter/caretaker. Thank you Ed!!

Brian and his team did a great job with our roof and gutter repairs. Highly recommend them.read more

The worst contractor I have ever dealt with and I own several homes and businesses. If they were…read morehalf as good at finishing a project as they are on gaslighting you as to why the sup-par unfinished jobs is ok then everything would be fine but sadly they are not. There are so many other honest companies to use out there, I would avoid working with Rory at all costs.

Mgs just replaced the roof on our 150 year old house and…read moreI'm happy with the results .Jeff was easy to work with , answered all my question and addressed any concerns I had .They were also very competitively priced and did a great job.

We had a tree fall on the corner of our roof during last week's windstorm, which also caused damage…read moreto the gutter. We reached out to MGS since they installed the roof in 2023. Al was very attentive and came out the same day to assess the damage, providing a reasonable estimate for the work. While they were there, we also decided to have eight windows and sills wrapped. MGS has been our go-to for home projects. They're reliable, on time and their pricing is very competitive. Highly recommend!

Quickly and inexpensively repaired my roof. Wind had sheered off some shingles. Knowledgeable and…read morequality work. Definitely will work with again for any additional issues. Also got a referral for a drywaller for interior water damage repair.

An excellent company. Bill and his expert craftsmen installed a beautiful slate roof on our 90…read moreyear old home. Bill and his crew worked efficiently and diligently, taking care to protect our property and garden. We have had Bill's Roofing do other smaller jobs at our home and have always been very pleased with the work done. Pat H