We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

This company was the first company to actually explain the process of putting a new roof on my…read moreporch, educate me about the materials, and give me samples so I could make an educated decision. Other companies I'd met with were more like high-pressure sales pitches with little substance. Their prices were good, and on the lower side of what I had been quoted elsewhere. Their employees were knowledgable and efficient. The whole process took about two days, and boy did they work hard! The crew showed up at 7:00am and worked until 7:00pm the first day. My only criticism is that the crew showed up at 6:30 am the second day, before I even got out of bed -- and it was a bit jarring to wake up to people walking around on my roof. But that being said, the whole process was efficient and transparent, and I will DEFINITELY use them again next time I need a new roof!

We had a very large job; big complicated roof, plus siding and trim to replace. The boss came to…read moreour house and presented all our options. We decided on a metal roof. We needed lots of advice never having had a metal roof before. Wayne was very knowledgeable. The crew came every day for about 10 days and worked 0730 until 7 at night to get it all done. All work was very professional, and the roofing panels were custom cut on sight. After completion, we discovered a small piece of trim had not been replaced as ordered. The boss, Wayne, came back and inspected it. His crew then came back and replaced that trim to our satisfaction. Not many roofers would have come back! We definitely recommend Advanced Metal Roofing.

I should have listened to the old saying, "don't select the cheapest quote." They put on a new…read moreroof and it wasn't long before we had a leak. Yes, they were quick to come out and do repairs. But they did not pay the approximately $800 cost I had to fix the damage done inside. A relatively new roof (less than 2 years old) should not leak.

Roofing king did a great job on my home. They were very…read moreprofessional,courteous and Finished the job in 1 day. Thank you for a fantastic experience!

t is my honor and pleasure to highly recommend Collins Custom Exteriors for your home repairs…read more There couldn't be a kinder, more honest, or better team to hire for the job! Rorrie responded immediately to my call after high winds caused extensive roof damage to my home. The insurance company recommended that I hire a contractor to make emergency repairs to prevent further damage until roof could be replaced after winter season. Knowing the imminent threat of more severe weather, CCE came out only days later to complete the temporary repairs. This gave me peace and reassurance given the situation. Such outstanding professionalism , compassion, and care was demonstrated... these emergency repairs were made on Christmas Eve! Thank you, Rorrie and team for not only coming to the rescue and being a top-notch roofer but for being a truly amazing person and someone you can trust. Best to you

We had a great experience with Rorrie and Collins Custom Exteriors. I highly recommend him and his…read moreteam. We moved into a house last year, and noticed this wintersome siding was pulling out. We had several other contractors who told us wehad to replace the entire side of the house, even though it appeared the damagewas in one specific area. Rorrie said they could fix it without having to rip everythingout. We had a few calls before the work was done where he explained everything in greatdetail (and with great patience). The work itself is complete, and the siding looks great. Theypulled back the areas that needed work, replaced the plywood that was rotted,and even helped buttress some of the framing. They then covered everything backup and repainted. At the end, they also walked around the house to point outany potential things to watch out for or that need attention. I definitely plan to use them again to fix any future siding issues that come up! Great work at a very good price! Highly recommend!

Roof is awesome at an incredible price. Top notch friendly professional crew. Only took two days!!…read moreEd is the best!!

Called Ed LeBrasseur from Residential Roofing in Salem,NH @603-890-6641 or 603-489-3253. He came…read morethe next day to repair 2 holes in the roof. He took before and after pics as requested and pricing was very very reasonable. Don't hesitate to call him you won't be disappointed. He saved me a large amount of money by repairing and not recommending a whole new roof. I'm elderly 90 years old and my income is as all other seniors just getting by. He's pleasant and dependable and reasonable. A long time resident of Salem, NH. Facebook has a Residential Roofing post with a different phone number starting with 8 that is not him don't call that number someone has posed as his business name please be careful. Go to Yelp to see his info. I'm writing this review for my 90 year old mom since it was her property I'm her daughter/caretaker. Thank you Ed!!

Tip Top replaced my roof and fascia. They provided top-quality materials at a fair price. The job…read morewas accurately estimated and quoted. I was very happy with the team, who worked efficiently and cleaned up after themselves. The new roof looks great and I did not have to deal with any issues or mess.

Best of the best. I will not hire any other roofer than Dominic, Jake and their team as long as…read morethey are still in business . I've used Tip Top roofing in multiple projects now and they always deliver. They came last winter when we had ice dams on our roof due to the thick layer of ice and limited the damage to our house and subsequently changed the roof in the summer to make it more robust. Dominic does his research about how to help you, and discusses with you what you want and what the priorities are. Jake is also extremely good at wood work and Windows! They helped us swap out an Anderson window panel that was broken and that really required some in depth knowledge of Andersen window mechanics! Hire them and you won't be sorry!!!

I called north shore roofing and they came to my house the next day. Found the problem and fixed…read moreit very nice people to work with price was fair cleaned up and took everything with them will use again.

Quick response of my roof repair caused by the heavy rain on first Friday in April. I called or…read moreleft messages for more than five roof companies, and the boss of this company came to see my roof in one hour. All the other companies could only come to my house at least three days later. Good and fast repair of my roof (adding drip edge and seal coating on the flash for my chimney). Right before the next heavy rain and storm. Strongly suggested.

Replacing our roof was a seamless project from beginning to end. David gave us all the necessary…read moreinformation in advance, the dumpster was delivered, and the crew of four roofers arrived when expected. These hardworking professionals worked a long day to replace the roof and clean up after. We are pleased by the results and the entire experience, all at a very reasonable price. Action Roofing is an excellent company!

I had the great fortune to work with Action Roofing to replace my mossy roof, rotted fascia boards,…read moreand bent gutters. Their team was in and out in nearly half a day, and did an incredible job. The roof lines are really clean, and I no longer have a mess when it rains out. I had a lot of questions regarding the roof itself and David, the owner, was extremely knowledgeable and did exactly what he said he was going to do. Action Roofing gave a competitive price and went above and beyond.