I chose this business to rekey one of my properties based on its reputable name and standing in the…read morecommunity. Its Google and Yelp reviews are great and when I called them they answered all of my questions. The tech who came to rekey broke the lock during the process. He quickly told me I need a new one, there was nothing he could do and installed one he brought with him. I was put on the spot with not a lot of options, my new tenant was there and we had to get this repaired. (I was charged $65 for the lock and $65 for the labor....). Upon completion my tenant and I tried the new locks. When attempted to use the one on the front door (the one that was replaced due to being broken by the employee) we noticed the door did not operate with the same ease it had previously, with the original lock. When we brought this to the employee's attention, showed him how we had to jiggle and manipulate the door, he blamed it on age, weather, warping....etc. I did not buy this. When replacing a lock it should fit exactly how it was before, I have had this done many times before and this has never occurred. I then asked him if there was going to be a discount for these services since HE broke the lock. He said no, he was just a tech and I had to speak to a boss. I paid him and he left. When I called, I was of course given a runaround, I spoke to a manager who then told me I had to speak to the owner. The owner said he would personally come out and look at the door, saying what his employee said didnt sound right and everything should work the way it did. Then I asked about reimbursement for the damaged lock, the replacement of it the extra labor charge....he said he will not be refunding anything. When I pressed, he said fine he would refund the cost of the lock ($65) but then would not come out to verify their work AND this would now void the 1 year warranty on the actual lock, which is NEW and installed by them. After thinking about this offer and how extremely rude and offensive it was, I accepted. An extra $130 because of THEIR mistake is shocking and disgraceful. The AUDACITY of a company who has been in business for so many decades to pull a warranty on a product they forced me to install is outrageous. So inappropriate and an abuse of power. I am completely disappointed in their lack of customer service and empathy.

Need your faith in humanity restored, while also preserving the integrity and aesthetics of a…read more95-year-old door handle? Request Jose at Babcock and Son -- he's superb. Thoroughly impressed by his technical and research skills and overall professionalism in helping us extend the life of a storm door handle that cannot easily be replaced with modern hardware. He was extremely thoughtful in everything he communicated and really went the extra mile for us!

Amazing job with a hard to make key!! And very nice shop that has lots of great lock and key…read moreaccessories. Helpful people with great knowledge and experience!!

The technician arrived on time and re-keyed my locks quickly. I highly recommend them!read more

Hamel's made a new key fob for my 2014 Rav4 and a new key for a 2009 Honda civic. They let me…read moreprovide the fob, and just programmed it for me, which was a savings for me of about 60 bucks. The keys and fob both work well, and the price is better than the dealer.

We were in an emergency and literally called 70 locksmiths on labor day weekend. No one could help…read moreus. We even had a locksmith come out and try various things for 2-3 hours and nothing worked. Then finally we called Hamel's Key and they said they wouldn't charge anything other than a re-fueling fee if they couldn't get it to work and drove over 30 mins to where we were. They were prompt, worked hard, and were extremely knowledgeable. Finally, they were able to get us out of a jam and create good spare keys for our car so we wouldn't have to tow it 500 miles at 9pm. We wouldn't be able to enjoy our weekend or trip without Hamel's Key and I cannot recommend them enough.

was locked out of my garage and they were able to come in 30 minutes and have me into my garage…read morevery fast

Great value. Fast service. Nice guy and very kind. Recommend this service if you need responsive…read moreand effective help!

I just had a fantastic--and FAST!--experience with Fast Eddys replacing a front door lock on an…read moreolder home! Eddy was very friendly, provided expert advice, and installed the lock with utmost professionalism. We had agreed he'd show up at 9:00am, but just prior to that he called to say he was running about 18 minutes late which was a nice touch. He was there in 17 minutes and set to work. The lock was installed and fully functional in no time even though the existing hole in the door had to be expanded. He provided excellent recommendation for the lock and several helpful tips about how to keep the lock working well for years to come. All this for a price that seemed very fair. I'd happily engage Fast Eddy for any lock/key related issues. Highly recommended!

Chris charged me a lot of money for special keys that could not be duplicated. I had a bad person…read moremake multiple copy of his special keys at the local hardware store for much less! Than used them to access my property.

I just got off the phone w Amdahl Locksmith and the lady that answered couldn't have been more…read moreprofessional. I suspect the reviews of a rude lady may come from a bad # as others have suggested. I called 715-386-5625 and that# came from his van in the picture of him above. He is coming out this afternoon and I will add to my review when he is done with the re-key of 5 locks at a rental home I own.

They were great to go too. I am sad to say I think they have closed. They were friendly.read more

This is another best locksmith store that I have known. I would come again. I like the free…read moreparking spots they have since it is in downtown area

I had a great experience about 10 months ago when Avi came to change all the locks on my new home…read morethe day I closed. He changed the front door as well as a door from the garage into the house completely and cost effectively at that time. The other day the knob on the door between the garage and the kitchen seemed to break. I called Avi and he was at my house within two hours. He changed out the entire door handle and lock and made sure the key matched my original lock. Best of all - he didn't charge me. I am programming this business into my phone because I am that happy that any time I need a lock or key service this is now my go to place.

If you are seeking a top-notch professional locksmith Eden Prairie 1st Locksmith is for you! I…read moremoved into a new house and needed the locks rekeyed. I called the company and received an immediate call back from AVI. We made an appointment to meet at a specific time the following day. He arrived exactly at the specified time and rekeyed the locks quickly and with precision. I can't say enough good things about AVI and his company.