I called Sam with my air quality problem and he responded immediately. When I told him what my…read moreproblem was and how stressed out I was over it he came the same day. After talking to him and telling him my situation he started testing all my rooms and said I would be getting a detailed report in the next couple of days. I got the report the next day. Sam took the time with me to tell me how I could remedy the problem and his suggestions worked. Professional, friendly and honest. I highly recommend that you contact Environmental if you're experiencing any environmental problems. Linda K

Wanted to get environmental testing done in addition to traditional home inspection prior to home…read morepurchase. Sam was very friendly on the phone and flexible with scheduling. On the day of the actual inspection I had buyer and seller agent waiting to make sure we could get it done at 8:00am. At 8:10 called Joe and he kept on saying traffic was bad, it did not sound like he was even in the car. At 8:38 he texted me saying he is up against his next job, traffic is bad and we need to go re-schedule as he is not sure when he will get in. He knew appt was at 8am, he knew there will be traffic coming into the city and made 3 people wait. Absolutely unprofessional and unacceptable. He came through a recommendation, definitely will report back. AVOID!

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

Highly recommended... From the beginning to completion of the work we received a great service!…read moreKevin was very professional, took the time to explain the entire process of asbestos removal, his team was in time and did an excellent job.

Excellent service. Very very thorough. Had their own inspector of their work and he wanted…read moreimprovements which were then carried out. Super polite and professional. Would use again, no question.

Shoes in home, poor quality of cleaning, expensive, technicians were late, unresponsive, ..etc. We…read morewill never use them again.

We put in seven offers before we got the house we did. For each offer, we pre-scheduled an…read moreinspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again!

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

I needed a home inspection in a pinch (1 week turnaround) and in a new area that I haven't lived…read morebefore. Doing a web search, Metro was one of many home inspection companies that had a straight-forward website and online booking. However, what set Metro apart from the others is that they listed the available days and time slots that they had inspectors available. They even had the name of the most probable (subject to change) inspector to make the appointment. That was important because I knew when the home we were considering was available to be opened, and I could quickly line up a day/time that worked out for both sides. After the appointment was set, I was called by one of the staff. She called to "talk me out of" the radon and pest inspection services (extra charge) because of the type of home and area it was located, those services were not valuable. The cherry on top was that for the month, they were giving a "gold" discount on the overall cost. Inspection went as planned and I received the final report by the end of the same day. I never had to state that I needed a quick turnaround, but I get the sense they knew based on the dates of our real estate transaction. Just superb service, and really made me feel I could not get as good of a service with any of the other inspection companies I was considering. If we ever buy another property in the metro Boston area, I'm using Metro 100%!

Tod was recommended to me by my real estate agent, and I was very happy with my inspection. He…read morearrived right on time, let me know what to expect during the inspection, and was very knowledgeable and patient with me as I asked plenty of questions. The inspection was very thorough, and Tod took his time to ensure he didn't miss anything that could cause issues down the road. The resulting report was delivered in less than 24 hours after the inspection, and Tod prioritized the issues based on criticality/safety so it was clear which repairs needed to be done promptly and which ones could wait. I highly recommend Tod and his company for your inspection needs and will be using their services again in the future.

I highly recommend Liz Martin for home inspections. She was extremely thorough and made me feel…read morevery comfortable with the process. As an inexperienced buyer she helped me understand the house and offered suggestions on what needs to be fixed soon, how to maintain things, etc. My inspection report is already printed out as a helpful reference for the house. She clearly understands what she is doing and I feel very confident with her advice.

My wife and I are first time homebuyers navigating this crazy process. We were referred to Liz for…read moreour home inspection by a friend, and I'm so glad! The inspection was thorough, and Liz walked us through every single part of our house in a gentle manner. There was nothing scary or overwhelming - she made observations and offered some suggestions on what we might want to do, or what we don't absolutely need to do before moving in. It's clear Liz's goal is to complete the inspection, while also helping us to understand how to live in the house. I'd recommend her to anyone!

I rarely leave reviews, but Adrian and his crew were absolutely fantastic. They took down our…read moreasbestos siding on our big old 2-family in no time at all. Their communication was great, their crew was a well-oiled machine, at no point did I get the impression they were cutting corners on safety, and they left the site spotless. They dealt with a very difficult section of material over a sunroom with no complaints, and they worked well with our neighbors and our shared driveway. My tenants were happy, too. And even though I don't usually go with the low bidder, they were 20% less than the other quote I got and seemed easier to work with. I only wish they did construction, because I'd hire them again in a minute if I had the chance.

I don't have enough words to say how amazing Adrian and his team were. But I'll add one more voice…read moreto repeat all the glowing reviews here and on Homeadvisor -- as many others have said, Adrian was timely, communicative, incredibly professional, and all-around pleasant to work with. We were in the middle of a big renovation and because of our poor planning, we didn't do an asbestos test on our ceilings until after the kitchen had already been half-completed. When the asbestos test came back positive, we put everything on hold and had to scramble to find somebody who could competently remove the popcorn ceilings. Since the popcorn had been sprayed directly onto the concrete ceilings, it would have to be manually scraped off, and the first contractors we interviewed quoted us almost $18000! Adrian is licensed and after a quick inspection he gave us a very reasonable quote for a third of the price. We checked his license number on the public record of Massachusetts asbestos projects (https://eeaonline.eea.state.ma.us/portal#!/search/asbestos) and everything checked out; he's worked on lots of projects in Massachusetts and his reviews were excellent, so we decided to hire him. Since we were evacuating the apartment anyway, we also asked him to do some odd jobs he was here -- a new paint job, new vent fans and lights for the bathrooms, and repairing some damaged walls. His team did a great job and left the space very clean and looking like new. During the project he sent regular updates (with pictures!) over text, to let us know how things were progressing. While he was replacing one of the bathroom vents, he found out that there was not enough space in the wall for the new vent we had purchased. He texted me right away and after we discussed a few options, he figured out a way to rearrange things so that the vent would fit in a different spot in the bathroom. In general, it was super easy to get in touch with Adrian if we had any questions or requests -- he responded to texts and emails within a few hours, if not immediately. He was also very prompt in sending all the city paperwork, licensing, and insurance information that the building's homeowner association and management company needed to approve the project. When my family found out about the asbestos we were incredibly stressed about managing and paying for the abatement, and Adrian really made the entire project as simple as possible. All we had to do was tell him what we needed and he got everything done, within our budget. We evacuated the apartment and came back in a week when Adrian was done, exactly on schedule. All in all Adrian was a pleasure to work with and I would wholeheartedly recommend him to anybody looking for a competent, punctual, professional, and reasonably-priced asbestos abatement.